Dynamic Contact Center Manager (DCCM) software is a platform used to manage contact center operators in minutes. The software offers a User-friendly tags/aliases for cryptic parameter names to identify parameters and achieve the target SLA objectives. Analyze comprehensive audit trails with a time stamp and notes entered by the users. Measure the performance with reports and download them in Excel file formats. Small, Medium companies make use of the software.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
Pricing Options
Premium Plans ( Quotation Based )
Pricing Plans
Dynamic Contact Center Manager Custom
Features
Disclaimer: The pricing details were last updated on 09/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Dynamic Contact Center Manager Pricing.
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Pointel DCCM
Vendor Details
Edison, New JerseyContact Details
+1 732-744-0440
https://www.pointel.com/solutions/dynamic-contact-center-manager/
Social Media Handles
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