ChatMeter Reviews

What do you like best about Chatmeter?Being able to pull data from all live listings across platforms into one central place. Especially helpful for missing listings and optimizations.What do you dislike about Chatmeter?False listing errors are often flagged in platform that are not trueWhat problems is Chatmeter solving and how is that benefiting you?The support team is quick to resolve any ticket. Currently they are helping connect our clients missing listings across platforms we have not considered like foursquare, Best of the web, etc.

What do you like best about Chatmeter?It's a great product; provides actionable data.What do you dislike about Chatmeter?N/A There isn't really anything that I dislike about it.What problems is Chatmeter solving and how is that benefiting you?Helpful in addressing concerns quickly.

What do you like best about Chatmeter?The best aspect of Chatmeter is their exceptional support system. They are a true partner, not just a vendor, who goes above and beyond to meet our needs.What do you dislike about Chatmeter?We moved over to Chatmeter just for listings management and although most to major listing providers are here we were able to pushout our info to a lot more with our past providor.What problems is Chatmeter solving and how is that benefiting you?Chatmeter allowed us to start utilizing ChatExec which has been an amazing addition to our team! We are now able to respond to all reviews for our partners around the country who want the service.

What do you like best about Chatmeter?Navigating the platform is easy. Leanna and the rest of the team are so helpful.What do you dislike about Chatmeter?Unsure if there is anything I dislike about Chatmeter.What problems is Chatmeter solving and how is that benefiting you?Manage and respond to reviews for the entire portfolio. Helps us to easily manage and monitor what is being said for each community.

What do you like best about Chatmeter?Working with Leanna Brown, our Chatmeter representative, has been nothing short of outstanding. She is an incredible partner to our Customer Experience Team at UDR, always available, always supportive, and consistently going above and beyond to ensure we’re making the most of the platform. Leanna not only guides us through regular meetings and check-ins, but she also acts as a true extension of our team, helping us navigate every question, data point, and feature with patience and expertise. What do you dislike about Chatmeter? Recommendations to others considering Chatmeter?Her ability to simplify complex insights and tailor recommendations to our company’s goals has been invaluable. Whether we’re diving into sentiment analysis, review generation strategies, or location-level performance, Leanna brings clarity, strategy, and warmth to every conversation. What problems is Chatmeter solving and how is that benefiting you?

What do you like best about Chatmeter?Chatmeter's team is second to none in fast friendly and outstanding support. They also are constantly adding new feature sets to the platform, exceeding ant stretch goal we had when we first signed up in January of 2017. What do you dislike about Chatmeter?Nothing. the software always exceeds our needs today and they are always adding features that we end up using in the future. they are the 'best in class' by all measures. Recommendations to others considering Chatmeter?Take a close look at the entire company, the software product is excellent, however so is the culture and priorities of the company. Their employees are always very positive, energetic and quick to respond to any question or need. They treat clients like VIPs. this tells me management treats the employees like VIPs!What problems is Chatmeter solving and how is that benefiting you?We needed a solution that allowed us to monitor and coach our employees guest reviews while managing and controlling our listings DB, better manage our reputation and monitor Social Media chatter & posts more efficiently. After searching and reviewing 3 different platforms, Chatmeter was hands down the best, and only solution that made sense for us.

What do you like best about Chatmeter?Pulse AI is excellent for analyzing guest review data.What do you dislike about Chatmeter?Local pages could benefit from additional insights and options.What problems is Chatmeter solving and how is that benefiting you?Quickly being able to close and open stores on our website and all the other platforms.

What do you like best about Chatmeter?We use Chatmeter for ORM. That section of the platform is excellent. Clean, simple, and user friendly.What do you dislike about Chatmeter?I think some of the other aspects of Chatmeter need more attention, like the social media suite.What problems is Chatmeter solving and how is that benefiting you?ORM.

What do you like best about Chatmeter?.I like how easy it is to use and understand! Responding to reviews and seeing logistics is super easy! The support team is amazing as well and I love working with Elle Trout! I am new to using Chatmeter and I find it easy to use and the mu,ber of features are great!What do you dislike about Chatmeter?I have not come across anything that I do not likeWhat problems is Chatmeter solving and how is that benefiting you?I cannot think of any problems, but, anytime

What do you like best about Chatmeter?Chatmeter is so wonderful including the service they provide and also their team. I have been working with them for about 3 years now and they have helped our company with managing listings, making it super easy to respond to reviews, and making it super easy to post to our social channels, and manage all of our listings which I would not be able to do without Chatmeters help! So thankful for them and my rep Elle and Marsalis.What do you dislike about Chatmeter?There are no downsides to Chatmeter you guys are awesome.What problems is Chatmeter solving and how is that benefiting you?Helped with our online reputation and making it super easy to respond, our listing person Marsalis has been super helpful and Elle is such a delight. Anytime I have an issue I know I can reach out to them, and they will help me get it solved quickly. Also, how they keep up with the latest and greatest of things is great as we are all trying to keep up with the times and technology these days! I also get the latest news of what is going on with changes and how to adapt to them so we can keep our listings to their highest standards.