What is MightyCall and how does it work?
MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option.
Read moreWhat is Telnyx and how does it work?
Telnyx provides a platform and API with carrier-grade voice, data and messaging capabilities. By using its developer-friendly APIs, it seeks to transform the client business communications. It offers three products, the first being Elastic SIP Trunking, which targets crystal clear calls with low latency, jitter, and packet loss. There's number search, automated porting, number tagging, and the platform built for efficient and fast communications. It offers security using end-to-end TLS and SRTP/ZRTP encryption and boasts very high availability. With Programmable SMS users can send and receive texts globally with the SMS API built for reliable, enterprise-grade messaging and gain actionable insights with detailed records in real-time. Call Control lets users build a custom calling experience. Telnyx Call Control lets you make, manage and route calls globally to any device — phone, app or browser. Its voice API provides the flexibility to build calling experiences into other applications.
Read moreWhat is Ytel and how does it work?
Ytel’s communication platform allows developers and businesses to easily build SMS and voice capabilities into any application. Add unique phone numbers to your marketing Call to Action and see which campaigns are generating calls and text messages. Use standard and vanity toll-free numbers for easy remembering and brand awareness. Inbox is a browser-based 2-way messaging and call communication software that allows users and contacts to communicate in real-time. Using a rest API command developers can provision voice and text features to any platform or integration.
Read moreWhat is MSG91 and how does it work?
MSG91 is a top-notch communication platform trusted by more than 30,000 businesses. It comes equipped with a fully-featured communication API for individual businesses and developers alike, enabling them to engage with customers in a global format. Moreover, businesses can also depend on the omnichannel platform to deliver consistent experience over transactional emails, automate website specific SMS deliveries and utilise voice communication as per need. They can even proceed to offer interactive communication through IVR, call assigning, call redirecting and call recording. For teams working together, MSG91’s inbuilt cloud customer support solution helps with quick request resolution across multiple channels, preferred by individual clients. Available 2FA integration mechanism helps with added protection and reliable authentication alike. Covered use cases include number lookup, pin generation, voice failover and global coverage. The platform also offers a real-time integration facility with external platforms like Cs-Cart, Zoho Campaign and ERP Next.
Read moreWhat is Textable and how does it work?
Textable is an out of the box, bring-your-own-provider, messaging platform for VoIP phone numbers. Enable messaging with your existing VoIP phone number and start texting within minutes. Textable allows you to use your business phone numbers to separate personal and business communications. Easily connect your existing VoIP numbers and start messaging in minutes. Real-time messaging application in your browser window. Supports push notifications. Always in sync with your mobile app.
Read moreWhat is VoIP Innovations and how does it work?
VoIP Innovations offers aggressive wholesale rates on carrier services that include everything from origination, termination, and SMS/MMS to advanced services such as E911 and Telecom Fraud Mitigation. VoIP Innovations provides A-Z international termination to both fixed and mobile destinations in more than 200 countries and territories. Reliable service combined with the most competitive termination rates ensures that your call center is operating at maximum efficiency. Access to both the essential and groundbreaking telecom features that you need to stay ahead in an increasingly competitive space.
Read moreWhat is Twilio Flex and how does it work?
Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies.
Read moreWhat is SMS.to and how does it work?
SMS.to offers a powerful web platform and API, providing a smarter way for businesses to communicate with customers in multiple channels. They will help you stay compliant with different privacy laws and regulations like GDPR with built-in features. Shortlinks allow you to get detailed information for each campaign allowing you to perform A/B tests. 2 WAY SMS allows you to rent virtual mobile numbers that can be used as SENDER ID or to collect responses back from your customers. Rent virtual mobile numbers or toll-free numbers to use as your senderID's, receive SMS, run surveys, build conversational applications all through SMS.to.
Read moreWhat is 4PSA VoipNow and how does it work?
VoipNow is designed to meet the demands of the most exigent and successful business - your customers. End users love the features and benefits VoipNow provides. Upgrade the way your business communicates with a unified communication system that is capable of voice, conferences, video calls, virtual assistant, and much more. VoipNow can act as a smart contact center. You can track the number of calls, call duration, how agents performed and much more. The result: more satisfied customers. With VoipNow's BYOD support and a simple app, you can turn any mobile device into business phones. Enjoy the freedom of open standards.
Read moreWhat is MyOperator and how does it work?
MyOperator provides a modern cloud-based call management solution for businesses to handle their customer calls effectively and ensure top-notch calling experience to their customers. The primary feature of our solution is a virtual phone number for your business, that could be toll-free or a non-tollfree number. You can add multiple phone numbers at the backend of your given centralized number and calls will be routed to your agent's mobile phones directly. The IVR in place will greet your callers with a pre-defined voice greeting and fill further route the calls as per the call routing option best suited for your customers. All the on-call conversations will be automatically tracked, recorded and reported to enable your business supervisors to keep an effective tab on the team performance. Other advanced and exclusive features our cloud solution includes live call transfer, live call info, real-time updated dashboard, accessible from anywhere, anytime. We assure 99.9% uptime of your business calls, provide strong backend support, have 15+ data centres in place to minimize any chances of call drops. Most importantly, our dedicated customer support team will be there for your assistance 24*7.
Read moreWhat is IMIconnect and how does it work?
IMIconnect is an Enterprise CPaaS platform that enables businesses to automate multi-channel customer journeys. Leverage drag-and-drop editor with powerful building blocks (nodes) to automate customer journeys within minutes. Flexibly extend functionality at each node using your own JavaScript code. Reach customers globally with reliable and fast international SMS and voice routes while they handle underlying routing complexities. Leverage pre-built integrations with CRM, marketing, and contact center systems to consume events, process data, or trigger actions.
Read moreWhat is Dialpad Talk and how does it work?
Dialpad Talk is a flexible and scalable business phone system. However, the available features make it go beyond merely a phone system. For clients can use this particular to connect to groups, send multiple messages at once and have seamless video conferences. The platform has been designed in a manner to provide client organisations with the required flexibility for communications, offering a whole range of channels to choose from. Phone number porting is another of the features that make Dialpad Talk a convenient option for most businesses. In-built support allows porting phone numbers with absolute ease and zero hassles. Further, Dialpad Talk gets completely integrated CCaaS support for businesses having their contact centres and support teams. Simply put, it allows contact centres to make and manage calls from the same platform simultaneously while handling customer-centric calls and queries. Forwarding calls to a maximum of five contacts at a time is again a noteworthy feature found within.
Read moreWhat is GoTo Connect and how does it work?
GoTo Connect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoTo Meeting, team chat and contact center functionality.
Read moreWhat is RingCentral Office and how does it work?
RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making.
Read moreWhat is Vonage Business and how does it work?
Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce.
Read moreWhat is Comcast Business VoiceEdge and how does it work?
A cloud-based virtual PBX service loaded with calling features for enterprise level businesses. Business phone solution that offers internet packages, voice mobility, SIP trunking, and more.
Read moreComcast Business VoiceEdge Pricing
What is Grasshopper and how does it work?
Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality.
Read moreWhat is Fuze and how does it work?
Fuze as a video conferencing software helps organisations to set up video conferences with up to 1000 participants. The software is suitable for a wide range of events including one-on-one check-ins, sales presentations, team meetings, training sessions, company town halls and marketing webinars. It comes loaded with a variety of tools that participants need to communicate their ideas. They can depend on inbuilt features to continue screen sharing, utilise whiteboard, upload content, take meeting notes and engage in group or private chats with other participants. Companies can use Fuze to connect groups of coworkers and external parties easily with one-on-one or group messages, conveniently. Users can even synchronise the software with Google or Microsoft Outlook calendar, eliminating out confusion regarding availability dates. In addition, they can also schedule or organise meetings, make calls and sync contacts from their Microsoft and Google collaboration suits. Moreover, organisations are provided access to trend analysis and a centralised overview of their communication platform by this particular platform.
Read moreWhat is Jive Voice and how does it work?
Jive Voice is a cloud-based, business-class hosted VoIP business system that provides hosted VoIP solutions to both small and medium-sized businesses. Jive Voice was designed with customizability in mind, so it can be tailored to fit the needs of any company. Call analytics, auto-attendants, call recording, dial plan editor, auto-divert, cloud PBX, auto-reject, call monitoring, sophisticated ring strategies, call queue, call forwarding, and pre-call are just a few of its key features. Jive Voice is a VoIP business system and it is cloud-based with a set of unified communication. Jive Voice allows you to prepare ahead of time and customize call schedules with your preferred dial plan. It has a simple dial plan builder that allows you to graphically map out call flows using a drag-and-drop canvas. It is a well-known piece of software that is utilized by a variety of large and small businesses. With the facts at your disposal, you should be able to make an informed purchase of Jive Voice that you will not regret. It offers a free trial and multiple premium plan options to fit every type of requirement and budget.
Read moreWhat is Ringover and how does it work?
Everything your team needs to connect better with prospects, customers and with each other. Set up your cloud PBX in minutes. Add numbers and users in one click. Make unlimited calls to 110 destinations. Integrate with leading CRM and Helpdesk tools. Call center tools, supervision and coaching features. Video conferencing and group messaging.
Read moreWhat is Talkroute and how does it work?
Talkroute is a cloud-based virtual phone system that provides businesses with an enterprise-level phone system that can be accessed from any device, no matter where user are. With Talkroute, user can leverage the power of a PBX system, complete with auto attendants, extensions, and call routing, without having to purchase or maintain any special equipment. Instead, user can use existing mobile phones, desktops, and other devices to access the Talkroute system. This allows to have a business-level phone system no matter where user are n the office, at home, or on the road. Talkroute makes it easy and affordable to set up a virtual phone system that fits the needs of business.
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