MSG91 Pricing, Reviews and Features (April 2024)

About MSG91

MSG91 is a top-notch communication platform trusted by more than 30,000 businesses. It comes equipped with a fully-featured communication API for individual businesses and developers alike, enabling them to engage with customers in a global format. Moreover, businesses can also depend on the omnichannel platform to deliver consistent experience over transactional emails, automate website specific SMS deliveries and utilise voice communication as per need. They can even proceed to offer interactive communication through IVR, call assigning, call redirecting and call recording. For teams working together, MSG91’s inbuilt cloud customer support solution helps with quick request resolution across multiple channels, preferred by individual clients. Available 2FA integration mechanism helps with added protection and reliable authentication alike. Covered use cases include number lookup, pin generation, voice failover and global coverage. The platform also offers a real-time integration facility with external platforms like Cs-Cart, Zoho Campaign and ERP Next.

Screenshots & Videos

Pricing

Free Trial Not Available
MSG91 Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Online

MSG91 Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

MSG91 Custom

Transactional SMS

Number of SMS : 50000

Total Amount : 711

Features

Programmable SMS
Programmable Voice
Send OTP
Omnichannel Flow
Virtual Numbers
Regional SMS

Note : $0.01422 per SMS

18% GST Extra (India Only)
Min. Purchase: 5000 Credits

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 25/05/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about MSG91 Pricing.

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MSG91 Reviews

User Rating

4.4/5 (Based on 103 Ratings)

Ratings Distribution

Excellent
64.1%
Very Good
25.2%
Average
1%
Poor
1%
Terrible
8.7%

Do You Use MSG91?

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Review Summary

Based on reviews from various platforms, users generally appreciate MSG91's reliable messaging services. They highlight its user-friendly interface, efficient bulk SMS delivery, and responsive customer support. However, some users have encountered occasional technical issues like delayed messages or connectivity problems. Additionally, a few reviewers have suggested that pricing could be more competitive. Overall, MSG91 is considered a trustworthy and efficient SMS solution with room for improvement in certain areas.