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About MSG91

MSG91 is a top-notch communication platform trusted by more than 30,000 businesses. It comes equipped with a fully-featured communication API for individual businesses and developers alike, enabling them to engage with customers in a global format. Moreover, businesses can also depend on the omnichannel platform to deliver consistent experience over transactional emails, automate website specific SMS deliveries and utilise voice communication as per need. They can even proceed to offer interactive communication through IVR, call assigning, call redirecting and call recording. For teams working together, MSG91’s inbuilt cloud customer support solution helps with quick request resolution across multiple channels, preferred by individual clients. Available 2FA integration mechanism helps with added protection and reliable authentication alike. Covered use cases include number lookup, pin generation, voice failover and global coverage. The platform also offers a real-time integration facility with external platforms like Cs-Cart, Zoho Campaign and ERP Next.

Screenshots & Videos

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Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Online
MSG91 Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 25/05/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about MSG91 Pricing.

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MSG91 Reviews

User Rating

4.4/5 (Based on 94 Ratings)

Rating Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


User Sentiments

Easy API Integration, Reliable SMS Delivery, Responsive Customer Support, Competitive Pricing

Unreliable Dashboard, Complicated WhatsApp Business API, Inconsistent API Performance, Poor International Delivery

Do You Use MSG91?

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Review Summary

Based on reviews from various platforms, users generally appreciate MSG91's reliable messaging services. They highlight its user-friendly interface, efficient bulk SMS delivery, and responsive customer support. However, some users have encountered occasional technical issues like delayed messages or connectivity problems. Additionally, a few reviewers have suggested that pricing could be more competitive. Overall, MSG91 is considered a trustworthy and efficient SMS solution with room for improvement in certain areas.


  • Userfriendly interface and easytounderstand platform.
  • Reliable and secure platform with minimal downtime.
  • Offers a wide range of features and functionalities.
  • Affordable pricing plans and value for money.


  • Limited customization options for advanced users.
  • Occasional technical glitches and bugs reported by users.
  • Customer support responsiveness could be improved.
  • Lacks advanced reporting and analytics capabilities.

MSG91 Reviews

AI-Generated from the text of User Reviews

Videos on MSG91


What are the top alternatives for MSG91?

Does MSG91 provide API?

Yes, MSG91 provides API.

MSG91 Contact

Vendor Details

Indore, MP

Contact Details

01800 121 2911

Social Media Handles



MSG91 Integrations


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