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Freshdesk Customer Success logo
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What is Freshdesk Customer Success and how does it work?

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Gainsight CS Pricing

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Software for customer success 4.3 Based on 12 Ratings
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What is Freshdesk Customer Success (Formely Freshsuccess) and how does it work?

Freshsuccess is Intelligent Client Success software that helps you reduce churn, expand your customer base, and deepen your customer connections. It identifies new advocates or expansion prospects while also proactively addressing customer risk. For your Customer Success team, you can also standardize procedures, automate tasks, and define best practices. Freshsuccess allows you to capture user behaviour within your product and sync customer information from other business applications, as well as compute account health based on customer behaviour, support ticket patterns, NPS answers, and more. To keep your work on track, you can give an owner, a priority, and a due date with this software. Important information won't be buried in emails or spreadsheets if you include comments and attachments. It tracks customer health and uses data to intervene and interact with the appropriate customers at the right time to help your customer and your team achieve their goals. The software assists executives in identifying actionable customer patterns. It provides essential account trends that are critical to business performance, such as product uptake, support effectiveness, and financial health, to customer support leaders.

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What is ClientSuccess and how does it work?

ClientSuccess is a software that provides companies and organizations with a tool to handle customer retention and growth. With the tool, there’s no more logging in to help desk, CRM, data warehouse, and spreadsheets to know what’s going on with a customer. Businesses can stay on top of their customers by knowing everything that needs to happen at each stage, whether it is onboarding or preparing for a renewal. Users can create beautiful and engaging playbooks so that they can make sure their customers are receiving excellent service. It allows users to stay up-to-date with customer health and get alerts and notifications before anything goes wrong. Users can adjust their notifications and get notified when a customer’s usage drops or even set reminders so that they can check in with their customers regularly. It helps users to always be prepared for their one-on-one’s and other leadership meetings. The tool gives users the right data to document and measure the retention and growth of their customer base.

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ClientSuccess Pricing

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Customer Success Software for SaaS 4.8 Based on 420 Ratings
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What is Custify and how does it work?

Custify's Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. This most successful accounts are likely to expand. Reach out to them to upsell and grow business. Never wonder who to talk to or when. Automatically created tasks give an actionable way forward every day. Automate low-touch customer success workflows so can focus on white-glove tasks. Treat them as individuals by segmenting customer base into groups based on account details or usage.

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A one-stop solution for all customer-related information 4.6 Based on 406 Ratings
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MechanicAdvisor is an advanced auto repair software explicitly built to assist auto shops to retain old customers and attain new customers with a calibrated professional experience that will enhance the company's reputation and acquire additional growth. It is a potential auto shop marketing software that is profusely useful to retain and manage car owners and their vehicles. This tool can track sales, do billing and invoicing, record vehicle information, mobile responsive, maintain contact management, and service history tracking. MechanicAdvisor is a software that greatly assists the members to resolve their worries about their vehicles, as the tool lists thousands of ASE-certified mechanics to solve their issues. The listings comprise mechanic’s details, customer reviews, hours of operations, and hourly labor rates that help them in attaining suitable customers. Mechanics and shop owners can potentially opt for this tool as it is flexible with the ability to update customers' information in the database to boost their visibility or to add their shop page. MechanicAdvisor has three basic, premium, and standard pricing plan features, and shop owners can choose any to stay connected and create customers for life.

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Froged Pricing

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What is Akita and how does it work?

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Akita Pricing

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Soraban logo
A simple way to manage your taxes Write a Review
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What is Soraban and how does it work?

Soraban software is a self-employed person's tax and accounting service. Manage tax problems and relevant questions throughout the year to make tax-friendly decisions. The program assists you in reducing your audit risk, increasing your tax deductions, and keeping track of your business spending. The software is used by freelancers, self-employed people, small businesses, and medium-sized businesses. Soraban requires you to submit the tax organizers you used, as well as the documents and information you still require. Then they'll make sure you have everything you need while providing a fantastic experience for your customers. You may create a seamless client experience by combining client data, making it secure and password-free for your clients. Even if your organizers have been sent out, simply inform them of the list of materials you require from clients, and they will provide them a secure link to submit everything. You will have access to their web-based tool to simply download completed surveys and client uploads if you need to retrieve client data. Furthermore, the program is based on Amazon Web Services' most trusted and secure storage API, which helps you stay secure and compliant so you can better protect your organization and your clients.

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Soraban Pricing

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