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Showing 41 - 20 of 69 Products

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Ameyo Engage logo
Design a secure and scalable contact centre platform for your customer base Write a Review
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What is Ameyo Engage and how does it work?

Ameyo Engage is an online contact centre service provider that helps businesses in creating a call centre, orchestrating communication with customers and sorting out their problems, efficiently. Advanced computer telephony capabilities and features loaded within, helps businesses to get their First Call Resolution (FCR) and connect rate enhanced in real-time. It also helps to boost customer wise satisfaction levels by automating the inbound call routing facility to the right agents. Ameyo Engage offers a great variety of effective tools and technology, making the agents’ life a lot easy without reducing the quality of their customer service. In addition, real-time integration facilities available with external tools, like Sugar CRM, Freshdesk, Zoho and more, enable companies to never lose the context of any conversation and proceed adequately. Dashboards and custom reports available within can be used to measure and monitor conversations between agents and customers. Ameyo Engage is a PCI DSS compliant software and works under ISO/IEC 27018 and ISO 27001 Certified cloud-based environment, ensuring complete data security.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 60%
  • Momentum 61%
  • Popularity 70%

Ameyo Engage Pricing

  • Free Trial Not Available
  • Ameyo Engage Offers Custom plan.

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Pulse CallDesk logo
Call Management Software on the cloud Write a Review
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What is Pulse CallDesk and how does it work?

Pulse CallDesk is an exceptional call management software on the cloud that provides an integrated cloud-based contact centre. With Pulse CallDesk, customer experience is surely improved due to such a powerful single solution. It's hard to compete with the features that Pulse CallDesk offers; intelligent routing, monitoring and recording, real-time analytics, and reporting. What's more, Pulse CallDesk comes with 24/7 customer support to ensure that any problem or question they come across is answered immediately and with an expert opinion. Pulse CallDesk has everything they need to provide a superior customer experience, from its simple web-based interface to its optimized routing for incoming calls. With Pulse CallDesk, they can be sure that your customer service will be top notch and their customer satisfaction will be guaranteed.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 94%
  • Reviews 60%
  • Momentum 62%
  • Popularity 64%

Pulse CallDesk Pricing

  • Free Trial Not Available
  • Pulse CallDesk Offers Custom plan.

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Dextr.Cloud logo
Enhance your customer experience Write a Review
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What is Dextr.Cloud and how does it work?

Dextr.Cloud is a customer experience managing platform that enables its users to engage customers in the purchasing process and support inquiries. The software uses the latest serverless technology from AWS in order to deliver a secure, elastic and highly available platform for its users. Dextr Omni-channel provides its users with an intuitive and unified interface that enables the agents to respond to customer communications across multiple channels such as email, chat, and social all in one queue. Pre-scripted answers are provided to the commonly asked questions. The software provides its users with a real-time agent and queue performance, silent monitoring or coaching, advanced activity filtering, listen and download recordings, ad-hoc and scheduled closures and personalized company branding. Dextr.Cloud software delivers powerful collaboration features directly to the desktop of the agent and enables them to check availability and quickly connect with knowledge workers for assistance responding to customer issues outside of the ordinary resolution flow. The software also provides robust pre-built integrations with leading CRM solutions so that the agents have the information required to make customers happy.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 96%
  • Reviews 60%
  • Momentum 60%
  • Popularity 66%

Dextr.Cloud Pricing

  • Free Trial Available
  • Dextr.Cloud Offers Custom plan.

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Dialer360 logo
Highly secure call center software with PCI compliance. 3.8 Based on 1 Ratings
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What is Dialer360 and how does it work?

One of the best call center software that improves your agent’s performance to provide enhanced customer support. It has predictive dialer feature which automates call transfer between the agents. It is a PCI compliance software which secures all financial data of your customers by restricting unauthorized access. This software auto-records all the interactions with customers. Using Dialer360, you can send pre-recorded messages to large number of customers in short time. It allows the agent to manage one campaign with multiple dialer and vise-versa. It is a cloud-based application that will allow your agent to log in from anywhere using a smartphone.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 88%
  • Reviews 73%
  • Momentum 61%
  • Popularity 71%

Dialer360 Pricing

  • Free Trial Available

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Sharpen logo
Offer perfect customer experiences by training your agents 3.7 Based on 74 Ratings
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What is Sharpen and how does it work?

Sharpen is a contact centre management platform that enables companies to create perfect customer experiences. The platform can be used to coach and develop agents and provide them with the needed autonomy and tools, so they can work at their best level. Further, companies can provide their agents with complete customer information that helps to make better decisions. Thus making every customer touchpoint more personal. Sharpen allows users to plan and implement interactions and workflows with their business partners who share the same goals, which also improves the chances of overall success. The platform lets users streamline their processes, cut overhead costs and eliminate on-premises hardware expenses. It also offers custom reports to individual companies containing detailed insights that help them to take the right actions and make informed decisions. Thus improving the overall experiences of both agents and customers. Furthermore, Sharpen is a HIPAA, ISO27001 and SOC 2 Type II compliant platform through which it offers exceptional data security and privacy to individual users.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 80%
  • Reviews 72%
  • Momentum 62%
  • Popularity 71%

Sharpen Pricing

  • Free Trial Not Available

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Dial800 logo
Connect more with analytics-powered communications 4.8 Based on 8 Ratings
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What is Dial800 and how does it work?

Connect more with analytics-powered communications. Dial800 offers responsive business solutions including on-demand data, analytics, and tracking for calls and texts and new cloud-based VoIP phone systems

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 82%
  • Reviews 60%
  • Momentum 61%
  • Popularity 81%

Dial800 Pricing

  • Free Trial Not Available
  • Starts at $50.00.

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Moizvonki logo
Cloud service for collecting Write a Review
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What is Moizvonki and how does it work?

Supplement analytics with calls to your company. You can set up which calls to pass to analytics, specify additional information for the event and, of course, set up goals in analytics. My Calls can be connected to a CRM system from our list, and thereby expand its functionality. You can make calls directly from the contact card, automatically find a client when a call comes in, and calls will be attached to contacts themselves.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 87%
  • Reviews 60%
  • Momentum 62%
  • Popularity 66%

Moizvonki Pricing

  • Free Trial Available

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Tryvium Desk logo
Transform Employee Experience & Customer Experience Write a Review
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What is Tryvium Desk and how does it work?

Tryvium Desk is an enterprise collaboration platform that extends the Skype for Business functionality to Service Desk / CRM tools. Sensiple’s Tryvium Desk integrates with ITSM / CRM tools to provide improvised customer experience. Tryvium Desk helps enterprises to leverage their existing Skype for Business / Office365 investment for customer services.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 60%
  • Momentum 62%
  • Popularity 62%

Tryvium Desk Pricing

  • Free Trial Not Available
  • Tryvium Desk Offers Custom plan.

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Mobcall logo
Call Monitoring Software Write a Review
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What is Mobcall and how does it work?

MobCall provides phone call monitoring solutions for businesses, optimizing their marketing investments and sales team performance. Mob helps to manage all connections company automatically.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 84%
  • Reviews 60%
  • Momentum 63%
  • Popularity 76%

Mobcall Pricing

  • Free Trial Available
  • Mobcall Offers Custom plan.

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Daktela logo
One app for all your customer communications Write a Review
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What is Daktela and how does it work?

At Daktela, they believe in helping customers tackle the complexities of customer communication. This all-in-one app simplifies and streamlines customer conversations no matter the size of the team or the range of channels used. They provide cloud telephony and advanced omnichannel solutions that connect voice, email, chat, and social media so the user never misses a beat. These specialists work with the user to design a tailor-made package that fits the unique requirements. Plus, this customer support doesn't stop there: they focus on long-term growth and are dedicated to helping the business succeed by providing reliable service, technical expertise, and top-quality tools for maximum efficiency – all at an affordable price. Giving the customers the best experience isn't just about convenience. That's why Daktela looks out for users—so they can do what do best: provide outstanding service to each customer every time! In just one easy app from Daktela, managing communication has never been easier. Contact us today to learn more about cloud communications solutions customized for business goals!

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 84%
  • Reviews 60%
  • Momentum 63%
  • Popularity 71%

Daktela Pricing

  • Free Trial Not Available
  • Daktela Offers Custom plan.

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Spechy logo
New Era in Call Center Write a Review
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What is Spechy and how does it work?

We have used the most compatible, proven, up-to-date and new technologies for your Call Center. Our priority is to ensure security in the call center, so we have implemented known security standards. We added advanced omnichannel capabilities over traditional call center processes.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 86%
  • Reviews 60%
  • Momentum 65%
  • Popularity 73%

Spechy Pricing

  • Free Trial Not Available
  • Spechy Offers Custom plan.

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Logimeter logo
Unlock the revenue potential Write a Review
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What is Logimeter and how does it work?

Logimeter, innovative sales call recording, tracking, analysis, and monitoring to give an absolute clarity into the pipeline so it can convert more leads into sales.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 82%
  • Reviews 60%
  • Momentum 63%
  • Popularity 78%

Logimeter Pricing

  • Free Trial Available
  • Starts at $385.00.

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

CallerReady logo
Lead-to-Call Automation Write a Review
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What is CallerReady and how does it work?

CallerReady puts the power of fully customizable Sales CRM in your hands to help you qualify, transfer and convert your leads. Whether you are selling calls or closing sales, CallerReady CRM has the flexibility you need to drive your sales process.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 79%
  • Reviews 60%
  • Momentum 62%
  • Popularity 77%

CallerReady Pricing

  • Free Trial Not Available
  • CallerReady Offers Custom plan.

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Callspot logo
Convert your web visitors into warm sales Write a Review
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What is Callspot and how does it work?

Callspot is a call analytics software-as-a-service platform that assists organizations in converting website visitors into sales calls. Only the most qualified visitors are pre-qualified by the clever algorithms, who then engage them in real-time audio dialogues. In less than a minute, the widget connects your site visitor with your sales team, increasing the likelihood of future purchases by 10-15 times. Every minute counts when it comes to replying to your leads. Allowing them to wait more than 5 minutes results in an 80% reduction in lead qualifying and marketing campaign ROI. When you're not busy, calls are scheduled and dialed. In seconds, your visitors will be connected to your sales staff. There will be no more night time shifts because Callspot will be available on your website 24 hours a day, 7 days a week. It recognizes after-hours calls and, instead of leaving a missed call, helps to immediately schedule callbacks for your sales team the next day.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 87%
  • Reviews 60%
  • Momentum 62%
  • Popularity 68%

Callspot Pricing

  • Free Trial Not Available
  • Callspot Offers Custom plan.

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TrackDrive logo
The best call tracker there is Write a Review
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What is TrackDrive and how does it work?

TrackDrive is an ideal platform for efficient call tracking and leads to call automation. The platform empowers all inbound and outbound calls concerning leads to ensure that clients make the most out of them. It facilitates meaningful communication through channels like texts, phone calls, emails and integrations among several other options. Additionally, every call tracked using TrackDrive is backed by call analytics that accurately determines the fruitfulness of the call. It further provides ample information on conversions using offline and online sources. The call tracking feature measures call conversions from both online and offline campaigns. It further tracks traffic, customised tokens and keywords that are mostly URLs to relevant websites and social links. The lead to call automation feature schedules contact with interested leads by placing flexible outbound calls. The agent control centre is a built-in feature that looks after the productivity of call centre agents related to the client company in concern. Further, TrackDrive can be integrated with multiple third parties like Zoho, HasOffers among others.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 87%
  • Reviews 60%
  • Momentum 63%
  • Popularity 69%

TrackDrive Pricing

  • Free Trial Not Available
  • TrackDrive Offers Custom plan.

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Who's Calling logo
Call Tracking and Multi Channel Marketing Software Write a Review
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What is Who's Calling and how does it work?

Who’s Calling started out as a pioneer in the call measurement and monitoring industry by assisting clients in reducing their marketing expenditures through the tracking of incoming calls. Then we went on to add numerous other products and features to including multi-channel marketing solutions and pay per click call tracking.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 83%
  • Reviews 60%
  • Momentum 60%
  • Popularity 71%

Who's Calling Pricing

  • Free Trial Not Available
  • Who's Calling Offers Custom plan.

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Funnel Phones logo
Smart call routing to eliminate missed calls Write a Review
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What is Funnel Phones and how does it work?

Funnel Phones track calls, text messages, and web forms to determine which ads, keywords, and marketing campaigns produce the best results. Tracking numbers are virtual phone numbers assigned to your online or offline marketing campaigns that track your ad performance. Powered with a simple easy to use reporting dashboard clearly shows you which marketing and ad campaigns are generating the most leads and the most sales.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 87%
  • Reviews 60%
  • Momentum 62%
  • Popularity 61%

Funnel Phones Pricing

  • Free Trial Available
  • Starts at $29.00.

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Aspect Via logo
Customer Engagement Platform 4.4 Based on 31 Ratings
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What is Aspect Via and how does it work?

Aspect Via is a one-of-a-kind customer engagement platform that covers all the customer service bases while taking full advantage of Amazon Web Service (AWS) cloud services and infrastructure. The Aspect Via platform approach eliminates the headaches and costs of maintaining traditional, loosely coupled contact center point solutions for your call center, self-service/IVR and workforce management needs.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 81%
  • Reviews 74%
  • Momentum 60%
  • Popularity 61%

Aspect Via Pricing

  • Free Trial Not Available
  • Aspect Via Offers Custom plan.

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Tracking Sales Calls logo
Enlarge Marketing Results Write a Review
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What is Tracking Sales Calls and how does it work?

Track phone calls from Website, PPC, SEO, Facebook, print, and more to determine the most effective marketing channels. Call Tracking Packed With Incredible Comprehensive Features.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 86%
  • Reviews 60%
  • Momentum 62%
  • Popularity 61%

Tracking Sales Calls Pricing

  • Free Trial Not Available
  • Starts at $14.95.

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Telax logo
Your go-to cloud contacting software 4.4 Based on 49 Ratings
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What is Telax and how does it work?

Telax is a popular call centre software that is designed to deliver robust features, world class deployment, and carrier grade reliability to its customers. It aims at providing innovative marketing and sales solutions that increase the profit and revenue of the company. The software is an industry leading cloud contact service solution that combines top class features with the best support services. It enables the users to manage queue calls efficiently in order to ease up the process of tele calling. With Telax, the users get an inbound call center along with an outbound call center. It is an ideal software solution for all types of enterprises, ranging from small to medium to large as it facilitates easy call recording and escalation management. Users get a progressive dialer to make their work all the more effective with Telax. It further provides a 24/7 live rep for easy assistance and maintenance. The pricing of the software is quotation based but they offer a free demo version to get to know about their features. The users have to contact the officials directly through their website to know more about the pricing details.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 78%
  • Reviews 70%
  • Momentum 61%
  • Popularity 63%

Telax Pricing

  • Free Trial Not Available
  • Telax Offers Custom plan.

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