CometChat Alternatives and Competitors

SendBird Calls APIs just works so your users get a great experience. Build modern messaging experiences with delivery receipts, offline messaging, presence, translation, moderation tools, and analytics. From healthcare to dating to customer service, building in-app voice and video have never been easier. Power live support right within your app’s messaging experience. Push notifications keep your customers informed and engaged. Connect buyers and sellers and drive more transactions. Integrate chat with your shopping cart, payment system, reviews platform, and more.

MessageBird is an omnichannel cloud communication software that helps enterprises to get connected with their global customers via multiple channels such as Voice, WhatsApp, Live Chat, and more. The platform enables business owners to provide seamless customer support across different messaging channels. Further, users can also depend on the particular to create advanced communication processes that ensure higher customer engagement rates along with faster interactions, without writing any kind of codes. MessageBird lets organizations provide programmatic communications on a large scale. They can buy and use phone numbers, verify users, and manage contacts via REST APIs. Moreover, service providers can leverage the platform to access various communication channel that their customers love to use or are comfortable with. Detailed reports let users track their business growth and make real-time decisions as well. They get to identify the most active channel, monitor ticket wise handling times besides measuring SLA related performances.

Messenger Communication Platform software is a platform used to manage customer communication with data protection regulations. The software offers tools to create Chatbots to support your customer service via messaging apps (WhatsApp, Instagram, Apple Business Chat, Facebook Messenger, Telegram). Collaborate with teams to assign tickets to the right agents to automate workflows.

Voice and video chat applications can be difficult and time-consuming to develop, test, and deploy. Thankfully, there are now developer-friendly APIs that make building these applications easier and quicker. With these APIs, developers can create voice and video chat applications in a matter of minutes, allowing them to focus on the core functions of the application, rather than the underlying infrastructure. These APIs are designed to provide robust functionality without requiring developers to spend a lot of time and effort on designing, developing, and testing basic functions. This allows them to focus their resources on features that will help the application stand out and drive profitable growth.

MQTTCHAT is an advanced chat solution that helps companies quickly add a chat feature to their website and apps, accordingly. The particular provides secure one to one messaging chat services, helping companies to keep the interaction ongoing with their customers. It allows both the communicating parties (agents and clients) to upload, preview and send photos to each other. They can capture photos from their webcam, instantly or even record audio/video content and send those to one another. With MQTTCHAT, users can see the typing indicators, online status and read receipt of one another, enabling through engagement. The chat interface of this particular comes with Facebook-like templates, where agents can open multiple, small chat tabs to communicate with more than one customer at a time, without switching to different windows. Companies can even send messages to their customers even when the latter is not connected with the business website. Moreover, MQTTCHAT also includes a custom dashboard that allows users to follow all types of business-centric statistics in real-time.

ChatCamp offers real-time chat SDK and messaging API for mobile apps and websites. ChatCamp comes with a powerful dashboard that is especially relevant for your admin team. Create beautiful chat screens by customizing UI Kit and deliver an incredible user experience. A large number of users of your live conference can interact in a single channel. Ban the users who are not following the rules of your chat application. Filter and remove abusive chat messages of users.

Commio is a cloud communication platform that is highly adaptable, versatile, and developer-friendly, with a cloud-based communications API that makes high-capacity integrated voice and text messaging a breeze. It makes intelligent call routing possible. You can peek into every conversation and adjust routes and carriers to enhance call delivery and quality. Commio's technology allows you to focus on customers rather than troubleshooting faults since it transfers billions of calls and messages per month through several layers of redundant carriers with low latency and industry-leading uptime. It learns your call trends over time and improves with each passing day. You receive full control on call flow, as well as hands-on tools for quickly resolving quality issues. You have complete control over the type and frequency of SMS and MMS messages you receive. With our developer-friendly Messaging API platform, you can send real-time warnings, authentication messages, and other business-critical push notifications. You can also rely on the platform's support team, which is situated in the United States. They are quick to respond, professional, and dedicated.

Rocket Chat provides greater transparency in chatting with the team members or clients through its channel and private groups. The app, unlike emails, takes away the need for CC/BCC categorization and lets the user open up the conversation. The team chat option allows the user to collaborate and communicate as a group through the medium of audio or video calls. It also facilitates screen sharing, thereby allowing users to share information and other important details right in the chat. With username restriction and admin transparency, Rocket Chat ensures a secure and safe workspace. The software is trusted by leading blockchain innovators such as Aragon, Hyperledger, Golem, Brave and Tokenly among others. Rocket Chat uses real-time translation for the messages to be converted between two users as per their convenience. The user interface of the app has been translated to over 50 languages which are more than any other team chat service. The customization option of the software is highly comprehensive. One can add or remove features and give the app a manual look by picking out one’s own plugins and themes. The collaboration platform of Rocket Chat is specially designed keeping in mind the workflow of a user or firm.

TapTalk.io is a tool used to integrate chat with lines of codes and hence provide its users with the best experience. The software is fitted with an app-chat framework that can be integrated with codes to reach a wider target. It provides its users with a ready-to-use interface for easy interaction with clients and customers. The framework of the software is completely customizable, hence enabling users to change color and fonts to suit the requirements of the user. Users can create a chat bubble to explore a new horizon through the in-app chat. The software provides its users with end-to-end encryption leaving no chance of data theft. It also offers smart memory management within limited resources. TapTalk provides its users with features like background message delivery for images, files, etc. Users can keep track of any data through the dashboard in the software. The software allows its users to sync messages in real time and send messages to the users by calling through the API.

Stream Chat is a tool that provides chat API and SDKs for custom messaging applications, thus enabling the user to build real-time chat quickly. The user can swiftly ship in-app messaging with the tool’s highly reliable chat infrastructure. The users can increase engagement in their community or even replace email for their team with Stream Chat’s in-app messaging service. The chat SDK feature allows the users to build live-chat applications or even their Slack alternative. The tool provides dynamic slash commands, files attachments, direct and group chats, Giphy integration, multi-tenancy, threads to keep the discussion organized, and even previews to help users share information. Stream Chat allows the users to add a live chat solution to Livestream. The tool’s AI-based auto-moderation will monitor the conversation and keep it civil. There is no limit to the number of live chat participants. Reactions and threads will enable the user to keep the conversation organized. Using Stream Chat’s react components, SDKs, and UI kits, users can create a powerful web-chat experience or even a mobile application using just a few code lines.

Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies.

TelebuBlocks is an integrated communications API platform, where developers or enterprises can buy custom-built API “blocks” & SDKs and build their solutions. Blocks let you easily integrate the power of SMS, Voice, Video, and Chat directly into your applications. Enable real-time SMS communication from your applications to build brand awareness. Integrate Voice into your applications to conference calls or broadcast voice messages. Integrate rich-media & video in your applications to improve customer experience. Use the Chat API to engage users, share information, and improve client retention.

PubNub is an advanced in-app chat and communication platform that enables companies to create a communication system of their own, bringing people together for remote work, eLearning, health services and more. With its standard messaging features, the software enables organisations to create direct, group and large scale chats, connecting with employees and customers alike. Also, geolocation APIs available within can be used to track car fleets, provision orders, check on drivers’ deliveries and perform matchmaking in dating apps. Engaging features loaded within PubNub can be used by companies to build scalable virtual and hybrid events, where they can invite an unlimited number of users. It also helps organisations to deliver the right information at the right time through real-time alerts and push notifications. The particular platform can also be used to connect and control IoT devices such as entertainment systems, thermostats, door locks and more. PubNub is fully compliant with the GDPR regulations and offers complete protection for users’ data.

Sinch is a comprehensive communication platform, helping out businesses to connect with their audience base over SMS, Voice, Video and Verification APIs. Having a 98% open rate, Sinch provides access to a wide range of conversational channels on the go. It also involves 600+ operator connections, allowing users to get their communication levels scaled on a global level. Further, by extending multiple facilities, Sinch allows users to dive into digital transformation and ensure a positive customer experience on the go. Businesses can also depend on the same to schedule personalised campaigns to drive higher engagement rates on different mobile messaging channels. This all-in-one messaging service provider also abides by stringent security measures enabling safe business. Its inbuilt 2-factor authentication mechanism accompanied by number masking and an on-time account notification system eliminates all potential chances of data thefts and hacking. Further, inbuilt functionalities like personalised campaign generation, chat layer, contact and contact pro are also of great help.

MSG91 is a top-notch communication platform trusted by more than 30,000 businesses. It comes equipped with a fully-featured communication API for individual businesses and developers alike, enabling them to engage with customers in a global format. Moreover, businesses can also depend on the omnichannel platform to deliver consistent experience over transactional emails, automate website specific SMS deliveries and utilise voice communication as per need. They can even proceed to offer interactive communication through IVR, call assigning, call redirecting and call recording. For teams working together, MSG91’s inbuilt cloud customer support solution helps with quick request resolution across multiple channels, preferred by individual clients. Available 2FA integration mechanism helps with added protection and reliable authentication alike. Covered use cases include number lookup, pin generation, voice failover and global coverage. The platform also offers a real-time integration facility with external platforms like Cs-Cart, Zoho Campaign and ERP Next.

Infobip is a cloud-based platform that helps businesses communicate with their customers across various channels. It’s a platform built for speed, scale, and deliverability helping businesses create the perfect customer experience. It works to drive a better outcome for both – customers and businesses. Through the excellent communication channels, businesses can reach more customers with faster and reliable messaging including crystal-clear voice communications. Users can manage and create emails with a single integrated platform and deliver a better customer experience with WhatsApp Business API. Businesses can connect with customers globally using their favorite chat apps and stay engaged with Facebook Messenger. It works to reduce messaging costs and improve delivery rates in real-time. With personalized messages, users can create automated journeys with the platform. It allows users to always be available to support customers with smart chatbots. The live chat tool instantly helps to connect with customers over an app or website. The platform works to create rich customer profiles for targeted communication and craft customer journeys with automated workflows.

VoIP Innovations offers aggressive wholesale rates on carrier services that include everything from origination, termination, and SMS/MMS to advanced services such as E911 and Telecom Fraud Mitigation. VoIP Innovations provides A-Z international termination to both fixed and mobile destinations in more than 200 countries and territories. Reliable service combined with the most competitive termination rates ensures that your call center is operating at maximum efficiency. Access to both the essential and groundbreaking telecom features that you need to stay ahead in an increasingly competitive space.

Zipwhip helps businesses communicate with their customers using simple texts. The software allows users to message their existing business phone numbers, integrate with applications they use daily, and send and receive texts on their mobile or computer devices. It provides several features such as in-built personalization, Emojis, customized signatures, group messaging, and MMS to accomplish more work in less time. Users can also create reusable templates to quickly send standard messages repeatedly with simple text templates. It also has a scheduling feature to avoid last-minute scrambles by scheduling texts like billing reminders and appointments. Users can also create auto-replies to ensure their customers always get a response, even when they text them outside of business hours. It also helps in recruiting by connecting users with candidates discreetly. Users can send interview reminders and request for availability of documents. Zipwhip can also be used for marketing by creating events, sales, campaigns, improving engagement, and generating revenue through text marketing. Businesses can track, analyze, and optimize their performance using easy-to-read reports.

IMIconnect is an Enterprise CPaaS platform that enables businesses to automate multi-channel customer journeys. Leverage drag-and-drop editor with powerful building blocks (nodes) to automate customer journeys within minutes. Flexibly extend functionality at each node using your own JavaScript code. Reach customers globally with reliable and fast international SMS and voice routes while they handle underlying routing complexities. Leverage pre-built integrations with CRM, marketing, and contact center systems to consume events, process data, or trigger actions.

Plivo is an industry-leading communication platform that aims at engaging customers from all across the world through its innovative cloud based technology. From APIs to solutions, Plivo's cloud communications platform helps companies streamline and customize their customer conversations according to their requirements. Plivo offers a platform for SMS APIs and allows the users to send and receive text messages using a programming language. You can converse in any language, including Arabic, Japanese, and Chinese, as well as emojis and symbols, thanks to built-in GSM and Unicode character set support by Plivo. You can get real-time delivery notifications for communications sent throughout the world and keep track of your accounts' delivery rates and performance. Users can additionally send and receive photos, movies, and audio snippets. It additionally works as a Voice API Platform and allows the users to speak dynamic text in 28 accents across several languages. With Amazon Polly, you can choose from a variety of SSML voices too. You can build comprehensive contact centre capabilities or integrate multi party calls and audio conferencing into your apps too with Plivo.