Home/Cloud Communication Platforms/CometChat
Updated on: September 25, 2021

What is CometChat ?

CometChat - Cloud Communication Platforms

CometChat

Make your chat more interactive
(128 Ratings) Write Review

Cometchat is a chat API and in-app messaging tool for mobile and web apps. It allows the addition of a multimedia text chat to web or mobile apps. Cometchat helps to organize users’ chats into group or private chat where they can collaborate, share media and a lot more while maintaining their privacy. It comes with in-built monetization, 92 different platforms. Cometchat also has a Real-Time Language Translation that accurately translates live chat, so there is no issue of language barrier when users are chatting with others from other parts of the globe. Vibrant stickers and emojis are also available to make chatting even more fun and style filled. Cometchat also has features like broadast messaging, voice notes, video and voice call, guest login support, a fully customizable outlook and other essential features of a chat platform. Cometchat can be used in various cases including banking, gaming, social media, e-learning and more.

CometChat Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Mumbai, India / +1 888-886-3461
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Cloud Communication Platforms

CometChat Pricing

Pricing ModelFreemium , Subscription , Quotation Based
Free
Free

Features

  • Up to 25 monthly active users
  • One-on-one Private Chat
  • Group Text Conference
  • Users & Friends List
  • Users & Friends Presence
  • Typing Indicators
  • Read Receipts
  • Text & Custom Structured Messaging
  • Threaded Conversations & Replies
  • Share Files & Multimedia
  • Record & Send Voice Messages
  • Chat History
  • Unread Message Count
  • Users, Groups & Message Search
  • Integrate using Widgets and pre-built UI Kits in less than an hour
Startup
$149 /Month

Best for small apps & websites

Features

  • Includes features of Free plan, plus
  • Thumbnail Generation
  • Link Preview
  • User Engagement : Emojis, Mentions
  • Push Notification
  • User-to-user Blocking
  • Moderators & Ability to Kick/Ban Users
  • XSS Filter
  • Cross-platform Sync
  • Multi-device Support
  • Import & Migration
  • Data Export
  • User & Groups Management
  • Message Moderation
  • Usage Analytics
  • Integration and APIs : Chat Widgets, UI Kits, Client SDKs, Rest APIs, GDPR API
  • Shared Cloud Servers (multiple regions)
  • Encryption in-transit (SSL/TLS) & at-rest (AES 256)
  • Compliance : SOC 2, GDPR (incl. API)
  • Community Support
  • Email Support
  • Pay-As-You-Go :Voice + Video Calling
    • Voice: $0.001 per user per min
    • Video: $0.003 per user per min
Growth
$399 /Month

Best for live apps & websites

Features

  • Included features of Startup plan, plus
  • Saved Messages
  • Pinned Messages
  • Rich Media Preview
  • User Engagement : Reactions, Giphy, Tenor, Gfycat, Message Translation
  • Collaborative Whiteboard
  • Collaborative Document
  • Email Notification
  • SMS Notification
  • Profanity Filter
  • Image Moderation
  • Data Masking
  • Post-event Webhooks
  • Bots Interface
Scale
$749 /Month

Best for established apps & websites

Features

  • Includes features of Growth plan, plus
  • Voice Transcription
  • Email Replies
  • Smart Replies
  • Polls
  • Virus & Malware Scanner
  • Sentiment Analysis
  • In-flight Message Moderation
  • Advanced Analytics
  • Dashboard Team Management
  • HIPAA w/ BAA
  • Priority Email Support
  • Real-time Live Event Support
  • Implementation Assistance
  • Customer Success Manager
Enterprise
Custom

Best for unique requirements that need to scale

Features

  • Includes features of Scale plan, plus
  • In-flight Webhooks
  • Global CDN
  • Private Dedicated Cloud Servers : Custom Add-On
  • On-Premise Servers : Custom Add-On
  • End-user API Endpoint Restriction/Role Based Access Control
  • Private Slack Support : Custom Add-On
  • Service Level Agreement : Custom Add-On
  • Custom Feature Development : Custom Add-On
Single Event
$149 per Event

Best for businesses running single one-off events

Features

  • One-on-one Private Chat
  • Group Text Conference
  • Users & Friends List
  • Users & Friends Presence
  • Typing Indicators
  • Read Receipts
  • Text & Custom Structured Messaging
  • Threaded Conversations & Replies
  • Share Files & Multimedia
  • Record & Send Voice Messages
  • Chat History
  • Unread Message Count
  • Users, Groups & Message Search
  • Thumbnail Generation
  • Link Preview
  • Saved Messages
  • Pinned Messages
  • Rich Media Preview
  • Voice Transcription
  • User Engagement : Emojis, Mentions, Stickers, Reactions, Giphy, Tenor, Gfycat, Message Translation, Polls, Live Reactions
  • Collaborative Whiteboard
  • Collaborative Document
  • Push Notification
  • User-to-user Blocking
  • Moderators & Ability to Kick/Ban Users
  • XSS Filter
  • Profanity Filter
  • Image Moderation
  • Data Masking
  • Sentiment Analysis
  • In-flight Message Moderation
  • Post-event Webhooks
  • Bots Interface
  • Cross-platform Sync
  • Multi-device Support
  • Import & Migration
  • Data Export
  • User & Groups Management
  • Message Moderation
  • Usage Analytics
  • Integrations and APIs : Chat Widgets, UI Kits & Components, Client SDKs, Rest APIs, GDPR API
  • Shared Cloud Servers (multiple regions)
  • Encryption in transit (TLS/SSL) and Encryption at rest (AES 256)
  • Compliance : SOC 2, GDPR (incl. API)
  • Community Support
  • Email Support
  • Priority Email Support
  • Real-time Live Event Support
  • Pay-As-You-Go : Voice + Video Calling
    • Voice: $0.001 per user per min
    • Video: $0.003 per user per min
Unlimited Events
Custom

Best for businesses running more than one event

Features

  • Includes features of Single Event plan, plus
  • In-flight Webhooks
  • Global CDN
  • Advanced Anayltics
  • Dashboard Team Management
  • Integrations and APIs : Analytics & Usage API, Multi App Creation & Management API
  • Private Dedicated Cloud Servers : Custom Add-On
  • On-Premise Servers : Custom Add-On
  • End-user API Endpoint Restriction/Role Based Access Control
  • Implementation Assistance
  • Customer Success Manager
  • Private Slack Support : Custom Add-On
  • Service Level Agreement : Custom Add-On
  • Custom Feature Development : Custom Add-On
Multi-Tenant
Custom

Best for SaaS businesses that need to support multiple customers

Features

  • One-on-one Private Chat
  • Group Text Conference
  • Users & Friends List
  • Users & Friends Presence
  • Typing Indicators
  • Read Receipts
  • Text & Custom Structured Messaging
  • Threaded Conversations & Replies
  • Share Files & Multimedia
  • Record & Send Voice Messages
  • Chat History
  • Unread Message Count
  • Users, Groups & Message Search
  • App Management API to manage multiple customers/tenants
  • Analytics & Usage API to build your own dashboards

Pay-As-You-Go : Voice + Video Calling

  • Voice: $0.001 per user per min
  • Video: $0.003 per user per min
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Disclaimer: The pricing details were last updated on 12/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about CometChat pricing.

CometChat FAQs

Yes, CometChat provides API.

Ask the Community View Community

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CometChat Reviews

OVERALL RATING
4.4
Based on 128 Rating(s)
Rating Distribution
  • 58.6 %
  • 2.6 %
  • 0 %
  • 0 %
  • 0.9 %
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Christophe Molineris
Christophe MolinerisSource : trustpilot.com
(Reviewed on 23 November 2020) union-trader.com

Très heureux d'avoir confiance à CometChat pour avoir des salons de discussions sur notre site, les fonctionnalités sont bien, facile à paramétrer, leur tarif est raisonnable et ils ont un service client très gentil et disponible.

...more
Amir @ Timber Exchange
Amir @ Timber ExchangeSource : trustpilot.com
(Reviewed on 30 July 2020) Surprisingly good

We chose cometchat after comparing the availale solutions on the market. For us they were the obvious choice. Their sales and support staff have a kind and personal approach and always ensure all is resolved fully.

...more
Kamal Berrada
Kamal BerradaSource : trustpilot.com
(Reviewed on 09 July 2020) The support team is the best

The support team is the best! Available very fast they take time for you and solve the issues quickly! The app is very good. I highly recommand

...more
Dani
DaniSource : trustpilot.com
(Reviewed on 09 June 2020) Awesome platform

Awesome platform! Great customer service.

...more
Giuseppe Pastena (Staff di FaceBambi)
Giuseppe Pastena (Staff di FaceBambi)Source : trustpilot.com
(Reviewed on 28 May 2020) Absolutely the best experiences I have…

Absolutely the best experiences I have ever had.Simple API implementation, customer support to say the least wonderful, professional, helpful and understanding.For educational use in social network platform it's a must.My compliments to CometChat!!!

...more
Carlos M. Rodriguez
Carlos M. RodriguezSource : trustpilot.com
(Reviewed on 07 May 2020) This is the best and honest group of…

This is the best and honest group of people to do business with. They reply to your needs and they follow up with their promises. I AM GRATEFUL for CometChat!

...more
Donte Morris
Donte MorrisSource : trustpilot.com
(Reviewed on 20 April 2020) Cometchat have great costumer service

Cometchat have great costumer service, very responsive and answer any issues we have in a timely matter. I appreciate their service

...more
Joe Essberger
Joe EssbergerSource : trustpilot.com
(Reviewed on 02 April 2020) Great product, great service

A very solid chat product for mobile and desktop with many features, and then excellent support if needed. Integrates well with Ning. Many thanks to all concerned.EnglishClub.com

...more
Manuel Vilanova
Manuel VilanovaSource : trustpilot.com
(Reviewed on 01 April 2020) Support is great

Just started with Cometchat and support is great. We are currently integrating it with our platforms and our queries are quickly answered.

...more
VRD
VRDSource : trustpilot.com
(Reviewed on 19 March 2020) Great Experience

We are using Cometchat on our platform from the last 2 years. The service is really good and their support team is very responsive.

...more
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