What is Zoho Wiki and how does it work?
Zoho Wiki is a knowledge management software and sharing tool, that fulfils the particular needs of different knowledge management teams at a go. Zoho Wiki makes it easier to assign employees to newly created workspaces, customise the portal and stay updated with the latest trends and discoveries. Clients can create a centralised repository for information where team members can collectively contribute their share of knowledge. This enables exposure to personal and new ideas that might become game-changers in the long run. The information uploaded in the repository is entirely safeguarded with reliable security protocols. Security measures for each page can be set individually with fine-grained accessibility. The interface of Zoho Wiki can be changed to accommodate the brand needs with relevant themes and even the brand logo if necessary. Banners can be personalised to create a look that is attractive and exclusive. The Zoho Wiki editor is one of the simplest editing tools that is used to create modifications without hassles.
Read MoreWhat is KnowledgeBase Manager Pro and how does it work?
KnowledgeBase Manager Pro is commonly used to complement a help desk or for sharing information among employees within the organization or business unit. Provide your customers with access to full information about products you sell, about company you run and terms of service you follow. Provide students with centralized knowledge base with courses and learning aids. Students can participate in courses creation and improvement process. Knowledge Base Manager Pro is a Rich Internet Application, which conception relies on long-term experience of Enterprise-class software development. It has all approaches, necessary for usage in commercial purposes, implemented.
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What is Matterial and how does it work?
Matterial is an online documentation and knowledge management software that enables you to collect all your company knowledge and network it into a system that is comprehensible and flexible. It facilitates easy retrieval of required information by companies to save time and effort. It helps in finding the right data and information, sharing, translation, control of approval process, and management. You can centrally document all the information of the employees, store it in a proper system, qualify contributions as per a standard process of approval, give access to information and find the relevant information using smart search as per the requirement with Matterial. It additionally enables you to ask questions from anyone and support new colleagues in their induction. It supports automotive, educational, telecommunication, tourism, and administration industries. Users get everything in one system, from finding data to its management. It makes the entire knowledge management process very easy. It offers a free demo version for trying and testing of the features before the actual purchase.
Read MoreWhat is SlimWiki and how does it work?
SlimWiki is designed for teams and aims at providing its users with a simple inline editing tool and a shallow barrier to the creation of content. The software offers robust features along with easy content creation that enables the teams to shift their focus more on the business. It provides users with versatile layouts and topography, allowing them to make the designs look amazing through the software. One can access the page history at any time as the software store all the changes made making it easier to revert pages, compare pages, and instantly see what changes are made by whom. The software provides its users with excellent privacy and security as it backs up all the data, which is also exportable at any time. SlimWiki allows its users to control the page visibility, enabling them to restrict it to a specific team of people, visible only to content creators or visible to the whole company.
Read MoreWhat is Clibu and how does it work?
Clibu lets you collect information in one place, access it from anywhere, and share it with whoever you want. A collapsible Tags Tree panel to create, select, rename and move Tags. Clibu’s Tags can be nested, allowing true hierarchical content organization. Quick and easy information gathering is key to making a product like Clibu one you don’t hesitate to use. The Web Browser context menu lets you create a new article with selected content, create an article bookmarking the page and append selected content or a bookmark to the current article.
Read MoreWhat is ComAround Knowledge and how does it work?
ComAround Knowledge™ is cloud-based and AI Knowledge Management Software specifically designed to optimize your support flow and create an excellent agent and customer experience by sharing consistent and personalized knowledge across channels. The Knowledge Management Software is built on the latest Microsoft Azure technology, along with a powerful API platform and automatic translator. ComAround Knowledge™ has an intuitive and verified interface for self-service and is easy for customers to solve problems without contacting manned support.
Read MoreWhat is ScheduleOnce and how does it work?
ScheduleOnce provides end-to-end scheduling solution to its users and their customers. You can accept appointments and your customers or clients can book their own appointments from anywhere, anytime. With appointment scheduling feature, appointment reminders too is available. It includes features like group scheduling, class scheduling, automated scheduling, facility scheduling etc. This also helps in resource scheduling, processing payment online, meeting room booking, calendar management from any location you wish. ScheduleOnce facilitates dealing with online customer reservations on an automated basis. It is an integrated scheduling platform that can manage all your bookings.
Read MoreWhat is LearnLode Enterprise and how does it work?
LearnLode allows you to create, manage and share knowledge resources. This ensures that everyone can easily access your valuable knowledge and protects against knowledge loss if a team member leaves. Reduce wasted time spent looking for information and help everyone on your team to get the job done, faster. Bring all the resources that your team needs together in one place. No more digging around in shared folders, email circulars, and intranets for up-to-date project information. Use the powerful analytics tool to understand how your knowledge operations are performing. This allows you to analyze and optimize your processes to help people to get to the results quickly.
Read MoreWhat is KBPublisher and how does it work?
KBPublisher is Knowledge Management Software. KBPublisher can help you give customers the answers they need and resolve issues quickly and efficiently. knowledge base software can help your employees acquire job knowledge faster, reducing training time, and driving higher performance and job satisfaction. A knowledge base improves staff productivity and eliminates time wasted searching for information.
Read MoreWhat is Outline and how does it work?
Outline is a modern way of restoring a knowledge base that users can use for internal documentation, support answers, meeting notes, product specs, onboarding, and much more. Users can onboard new team members easily through internal guides, resources, and checklists. It also makes documents accessible, searchable, and easily updatable so new members can find the information they need. Since the platform provides instant search results, users' customer queries can get answered faster than ever and accurately. The platform is fast and navigating the UI is delightful. The platform lets the user build a tree of useful information by giving documents structure with nesting, collections, and automatic backlinks. Users can manage the knowledge base with read, and write permissions, user groups, guest users, public sharing, and a lot more. It also provides a feature for integrations into everyday tools like Slack, Loom, Figma, etc. Given Outline is open source, users can help improve it.
Read MoreWhat is SmartSupport and how does it work?
SmartSupport unifies knowledge base software and community forums to deliver an all-in-one SaaS web self-service solution. Powerful knowledge base management tools give you full control over your support content, increase productivity, improve customer satisfaction scores and reduce operational costs. Provide your customers and agents with the best answers while lowering the workload and support costs. SmartSupport’s search engine offers excellent search capabilities, relevancy and accuracy. Rely on natural language search, hit highlighting, faceted navigation, rich document handling, content tagging, and more to find the most relevant information.
Read MoreWhat is Verizon Knowledge Assist and how does it work?
Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information. Knowledge Assist empowers your agents to provide quick, accurate and consistent answers, while helping improve performance and efficiency.
Read MoreVerizon Knowledge Assist Pricing
What is Channelkit and how does it work?
Channelkit was founded by a four-person team with a wide range of skills. Each of us has distinguishing characteristics, such as how we arrange our work (and lives), the product itself, and how we treat our consumers. Make a list of what you know and share it with others. Your hobbies, too! Beautiful bookmarking for those who want to keep their minds in order. 5 pre-set card categories for storing and sharing items that everyone saves and shares on a regular basis. Create your own card categories, complete with custom fields for adding links, comments, tags, and file attachments. Cards are divided into Channels, which are by default private but can be shared openly or covertly. Developer of a digital content organization framework based on social bookmarking. The platform aggregates web connections, articles, places, books, and other materials into classified channels for personal or public use, allowing creative professionals to easily collect, organize, and find information of interest.
Read MoreWhat is HelpHub and how does it work?
HelpHub software emerges as a dynamic platform for small to medium-sized companies aiming to curate and manage a knowledge base brimming with original, AI-enhanced content. Its intuitive drag-and-drop editor tool allows for seamless customization, enabling businesses to personalize their content by incorporating their unique logo, favicon, and color scheme, and even setting a branded domain name. Collaborative by design, HelpHub facilitates teamwork, inviting members to contribute and refine information collectively. Furthermore, the software offers a user-engagement feature, capturing the users' votes on articles, which feeds into the analytics dashboard—a powerful tool for gauging key performance metrics, ensuring that the knowledge base evolves in response to user needs and preferences.
Read MoreWhat is Talisma KnowledgeBase and how does it work?
With Talisma Knowledgebase, service and support groups can continually capture, create, and refine knowledge solutions as part of their daily workflow. As solutions are approved and published to the knowledgebase, they become immediately available for shared use across functional areas and multiple channels, including phone, email, chat, and the Web. Easily track and report on knowledge articles accessed, categories of knowledge used, questions asked that did not result in a correct answer, customer satisfaction levels, and much more.
Read MoreWhat is Aptedge and how does it work?
Aptedge is a cutting-edge solution that leverages the power of Generative AI to transform the landscape of customer care. With its AI-driven answers and workflows, Aptedge enables businesses to streamline their customer support operations by consolidating their knowledge systems and accelerating case resolution times. Through the use of GPT, Aptedge is able to provide highly accurate and responsive answers to customer queries, while also automating many of the more repetitive tasks that can slow down customer support teams. This results in a significant reduction in customer support costs, as well as an increase in customer satisfaction. Furthermore, Aptedge's advanced analytics capabilities allow businesses to gain insights into their customer support operations, enabling them to identify areas for improvement and optimize their workflows accordingly. With Aptedge, businesses can ensure that their customers receive the best possible support, while also maximizing the efficiency and effectiveness of their customer support operations.
Read MoreWhat is Wiki.js and how does it work?
Running on the blazing fast Node.js engine, Wiki.js is built with performance in mind. Fully customize the appearance of your wiki, including a light and dark mode. You'll be ready to go within minutes! Step-by-step install guides are available for all platforms. Whether it's on a tiny Raspberry Pi or on a high-performance VM in the cloud, Wiki.js intelligently make use of the available resources.
Read MoreWhat is ABIBA TeleView and how does it work?
Teleview is a business intelligence software that helps managing several aspects of a business in a smarter, informed, efficient and orderly manner. It provides users with highly advanced and sophisticated business performance analytic tools. It allows users track, manage and efficiently assess key performance indicators to assess business performance on a regular basis. It features robust business reporting & analysis capabilities. TeleviewTM by ABIBA system helps in cost management and budgeting, profitability measurement and in forecasting optimization. It comes with an easy user interface to offer a comprehensive overall view of all business aspects.
Read MoreWhat is Kaams and how does it work?
Kaams® captures tacit knowledge and stores that knowledge in an intuitive and innovative platform, allowing clients to harness the power of their organization’s memory at any point in time. Some of the clients use Kaams® to protect and de-risk their business, while others use it to capitalize on best practices to increase business outputs. Whatever the scenario, Kaams® is the conduit for delivering real business improvements. Powerful yet easy-to-use workflows to create, review, publish and manage multimedia knowledge content collaboratively.
Read MoreWhat is Berkeley Publisher and how does it work?
Berkeley Publisher is an integrated app development platform that enables content experts to develop smart applications independently. It does not require any prior programming knowledge to create beautiful apps and comes equipped with two separate elements - Berkeley Studio and Berkeley Webserver. The Berkeley Studio is a comprehensive tool for domain experts to draw specific decision trees with the help of visual modelling and easy management facilities. Users can depend on the same to model their knowledge systems, besides adding and managing essential elements related to their decision tree. Along with this, a real-time preview option provided by the software helps with efficient interface structuring for the end customers. On the other hand, businesses can depend on Berkeley Webserver to publish created decision trees of their choice for individual target audiences. Finally, a control panel available within the same helps businesses manage models, customers, rights and web server settings from a single location.
Read MorePRODUCT NAME | AGGREGATED RATINGS |
---|---|
Zoho Wiki | 4.3 |
KnowledgeBase Manager Pro | 4.3 |
Matterial | 4.2 |
SlimWiki | 4 |
Clibu | 4 |
ComAround Knowledge | 3.9 |
ScheduleOnce | 3.7 |
LearnLode Enterprise | 3.5 |
KBPublisher | 2.9 |
Outline | 2.1 |
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