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About Bloomfire

Bloomfire is a comprehensive knowledge engagement platform that helps businesses collect and centralise knowledge and insights that exist across the entire organisation. It also makes this knowledge available to employees so they can do their work best, irrespective of the time and place. The gathered knowledge empowers team members to make decisions with confidence and facilitates the collective growth of the organisation. The software makes it easy to share, find and collaborate on the knowledge that exists across the organisation. There are various texts, charts, images, audio and video formats available to share the knowledge among colleagues and customers. Bloomfire helps companies to focus on customer insights. It enables stakeholders across teams and locations to use market research while making business decisions. The platform provides on-demand knowledge to support agents and empowers them to offer exceptional customer service. Features like on-demand knowledge, seamless communication and a personalised way to access information make Bloomfire an important tool to improve any organisation’s performance.

Screenshots & Videos

Bloomfire and slack integration
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Pricing

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online

Bloomfire Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 20/12/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Bloomfire Pricing.

Bloomfire Alternatives

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Bloomfire Reviews

User Rating

4.7/5 (Based on 596 Ratings)

Ratings Distribution

  • Excellent

    76.3%
  • Very Good

    19.8%
  • Average

    2.7%
  • Poor

    1%
  • Terrible

    0.2%

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Review Summary

Bloomfire is generally well-received by users, with an average rating of 4.5 out of 5 across multiple review platforms. Reviewers praise its user-friendly interface, comprehensive knowledge management, and collaborative features. They appreciate the platform's ability to centralize company information, facilitate team collaboration, and enable easy access to relevant resources. Bloomfire's customer support is also commended for its responsiveness and helpfulness. However, some users have expressed concerns regarding the platform's occasional technical glitches and limited customization options.

Pros

  • Efficient Knowledge Sharing: Bloomfire's userfriendly interface streamlines knowledge sharing and collaboration within teams, enhancing productivity.
  • Customizable Platform: Its customizable platform allows organizations to tailor the platform to their specific needs, ensuring a seamless fit within their existing workflows.
  • Mobile Access: Empowering users with mobile access enables remote teams to stay connected and access essential information on the go, enhancing productivity.

Cons

  • Cost: Bloomfire's pricing plans might not be suitable for small businesses or startups with limited budgets.
  • Limited Integrations: While Bloomfire offers some integrations, it may lack certain integrations that users might prefer for seamless collaboration with other tools.
  • Complexity: Some users might find the platform's functionality overwhelming, requiring a learning curve to navigate its various features effectively.

Bloomfire User Reviews

AI-Generated from the text of User Reviews

Videos on Bloomfire

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Bloomfire FAQs

What are the top alternatives for Bloomfire?

Does Bloomfire provide API?

Yes, Bloomfire provides API.

Bloomfire Contact

Vendor Details

Austin, Texas Founded : 2019

Contact Details

Not available

https://bloomfire.com/

Social Media Handles

Customers

Fedex
Southwest
Capital one
JH
homeaway
Orivs

Bloomfire Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

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