MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
The ultimate knowledge management system
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Deep Dive with Clara AI
KMS Lighthouse is an advanced knowledge management system that transforms your customer experiences without having to worry about the complexity of several supplier relationships. It offers you an AI-powered knowledge solution to provide correct, timely information across your omnichannel journey. This platform follows your consumers wherever they go, assisting you in providing correct responses on-the-spot. With KMS Lighthouse, your call center knowledge management system functions as a personal assistant to answer all of your on-the-job queries. It enables your customers to get information straight from your company's website, chat, bot, or virtual assistant using self-service AI knowledge-based solutions, which are available every time. You get comparison tools that search and display product or competitor information side by side, as well as organized templates and guided decision-trees for efficient consumer interactions. The KMS knowledge base can be put into virtual assistants for increased productivity and quick, correct responses. Additionally, agents can utilize Lighthouse to give comments on documentation or deflect support or service issues, ensuring that consumers get the answers they need on the web, via chat, or in person.
Read morePricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
KMS Lighthouse Custom
Features
Disclaimer: The pricing details were last updated on 06/04/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about KMS Lighthouse Pricing
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What are the top alternatives for KMS Lighthouse?
Does KMS Lighthouse provide API?
No, KMS Lighthouse does not provide API.
Vendor Details
Woburn, MassachusettsSocial Media Handles
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