MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
NinjaOne (NinjaRMM) |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zoho Desk |
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
Featured
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
SuperOps RMM |
| Description | It is a context aware health desk software which will help you to provide efficient customer support. It offers fully functional ticketing system and call center solution to address the issues of the customers. It has social support integration that allows you to answer your customer queries in their favourite social media channels like Twitter and Facebook. In addition, it has a separate knowledge base which contain answers for frequently asked questions. Along with this, it has reporting tool and analytics feature using which your managers can identify the issues related to your agent’s performance. Read more | Ariglad's Knowledge Base API. This revolutionary product gives their team AI superpowers, making the job of handling customer tickets a breeze. With Ariglad, gone are the days of manually sorting through countless customer inquiries and updating their knowledge base accordingly. This powerful AI technology does all the heavy lifting for them. Simply send a link to their knowledge base and watch as this AI analyses tickets and generates updates needed to their database. As a result, their knowledge base will always stay up-to-date and relevant, ensuring their customers receive the most accurate and efficient support. But that's not all. With Ariglad, they'll also be able to export at least 10 customer tickets, all centered around the same question or topic. This not only saves time and effort but also gives them valuable insight into what their customers are asking and how to improve their support. And don't worry, they take data security seriously. This product is 100% compliant, and we even provide them with login details for added peace of mind. Read more | SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more |
| Pricing Options |
|
|
|
| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 3 Most Worthy # 10 Fastest Growing |
Not Available
|
Not Available
|
| Organization Types Supported |
|
|
|
| Platforms Supported |
|
|
|
| Modes of Support |
|
|
|
| API Support |
|
|
|
| User Rating |
|
Not Available
|
Not Available
|
| Rating Distribution |
|
Not Available
|
Not Available
|
| User Sentiments |
Ease of Use, Customizable Interface, Extensive Integrations, Comprehensive Ticketing System Mobile Application Limitations, Confusing Navigation, Limited Customization of Help Center, Slow Support Response |
Not Available
|
Not Available
|
| Review Summary |
Zoho Desk, a customer support software, garners mixed reviews across various platforms. Users commend its user-friendly interface, customizable features, and robust reporting capabilities. However, some express dissatisfaction with its limited integrations, occasional glitches, and subpar customer support. Reviewers also highlight the need for improved mobile functionality and more comprehensive reporting options. Overall, Zoho Desk is generally well-received, although there is room for improvement in certain areas to enhance user satisfaction. |
Not Available
|
Not Available
|
| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Express $7.00 $9.00 per user / month Standard $14.00 $20.00 per user / month Professional $23.00 $35.00 per user / month Enterprise $40.00 $50.00 per user / month |
Ariglad Custom |
Standard $79.00 $89.00 per user / month Pro $99.00 $119.00 per user / month Super $129.00 $149.00 per user / month |
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
Get personalized recommendations from our experts on call
Trusted by more than 5 Million users across the globe.
Thank you for the enquiry. One of our software analysts will contact you soon.
| Screenshots |
+ 2 More
|
Not Available | Not Available |
| Videos |
+ 3 More
|
+ 1 More
|
Not Available |
| Company Details | Located in: Pleasanton, California - 94588 | Located in: Dover, Delaware | Located in: Claymont, Delaware Founded in: 2020 |
| Contact Details |
+1 888-900-9646 |
Not available |
+1 628-270-9924 |
| Social Media Handles |
|
|
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
