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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Books logo
Accounting Software

4.4 4,924 user ratings

View Details

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Freshworks 360 logo
View Details
Featured

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bigin by Zoho CRM logo

Bigin by Zoho CRM

CRM Software

4.7 544 user ratings

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Featured

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Netsuite CRM logo

Netsuite CRM

CRM Software

3.5 599 user ratings

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Overview

Description Zoho Books is an easy-to-use and affordable accounting software designed to streamline the business finances. It helps track cash flow, expenses, and income with ease. Perfect for businesses operating globally, it features multi-currency support, making international transactions seamless. Zoho Books also offers professional invoice services and a tax filing portal, allowing to file returns directly without hassle. Additional features include Bank Reconciliation and efficient management of general and accounts, ensuring the finances are always in order. With its comprehensive tools, Zoho Books minimizes the time spent on accounting tasks, letting to focus on the core business activities. Whether managing day-to-day transactions or handling complex financial tasks, Zoho Books delivers everything required to stay on top of the finances. It’s the ideal solution for businesses looking for a reliable, all-in-one accounting platform that supports growth and efficiency.. Read more Freshworks 360 is a customer engagement software that offers integration between the marketing, sales and support team to provide a seamless experience to the customers. It provides a 360-degree view of the targeted customers and centralizes all customer conversation from multiple media, marketing, and sales channels at single place. Freshworks 360 ensures full collaboration among teams to help them give quality customer services and support timely. Customer data and interaction history are easily accessible, and brands can track social media mentions as well. Freshworks 360 is customizable and is flexible enough for any team size. This omnichannel CRM tool can also serve as a helpdesk tool. Read more Bigin by Zoho CRM is a refreshingly simple CRM built with small businesses, startups and growing teams in mind. It is designed to be intuitive and easy to use, helping you bring all your customer-facing operations—including sales, marketing, onboarding, delivery, and support—all into one place. Bigin lets you manage every important interaction and customer relationship with ease—no more switching between spreadsheets or dealing with overly complicated tools. Over 30,000+ businesses globally trust Bigin to simplify their processes and strengthen their customer relationships. Whether you are just starting out or scaling up, Bigin gives you the features you need to keep growing! Read more Netsuite CRM helps out organisations to streamline seamless interactions with present customers, suppliers and partners alike, within a single portal. It facilitates a seamless flow of information across the entire customer lifecycle starting from generating leads to order fulfilment, cross-sell, up-sell and relevant support. Salesforce automation, quotes management, forecasts, commission monitoring and partner relationships are some of the useful functionalities present within. Businesses can also depend on Netsuite CRM to supercharge their sales performance and provide a superior customer experience. Support agents are allowed access to customer-specific records and orders in detail, which they can utilise to provide adequate support. Exclusive benefits offered by the platform goes as improved sales performance, effective campaign management, unified data source and enhanced customer satisfaction. Built-in reports and role-based dashboard views, help with continuous sales monitoring and goal achievement adequately. For those working with partners, Netsuite CRM’s inclusive functionalities like joint marketing campaigns, pipeline management, sales forecasting are of great help. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    89%
  • Momentum
    72%
  • Popularity
    87%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    69%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    63%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    85%
  • Momentum
    64%
  • Popularity
    79%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    81%
  • Momentum
    62%
  • Popularity
    65%
SaaSworthy Awards # 15 Fastest Growing # 10 Most Popular
Not Available
# 11 Most Popular # 14 Highly Rated
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • NA

Reviews & Ratings

User Rating
4.4/5 4,924 user ratings
Not Available
4.7/5 544 user ratings
3.5/5 599 user ratings
Rating Distribution
  • Excellent

    73.9%
  • Very Good

    13%
  • Average

    1.6%
  • Poor

    1.3%
  • Terrible

    10.2%
Not Available
  • Excellent

    73.3%
  • Very Good

    23.7%
  • Average

    2.4%
  • Poor

    0.2%
  • Terrible

    0.4%
  • Excellent

    18%
  • Very Good

    45.1%
  • Average

    18.7%
  • Poor

    6.3%
  • Terrible

    11.9%
User Sentiments

    User-Friendly Interface, Extensive Integrations, Comprehensive Features, Excellent Invoicing Capabilities

    Limited Customization Options, Occasional Bugs or Glitches, Bank Feed Syncing Issues, Limited Reporting Capabilities

    Not Available

    Ease of Use, Affordable Pricing, Effective Sales Pipeline Management, Seamless Gmail Integration

    Limited Integrations with third-party apps, Limited Customization Options, Occasional Software Bugs/Glitches, Inadequate Customer Support

    Not Available
Review Summary

Zoho Books is a popular accounting software praised for its user-friendly interface, making it accessible to both beginners and experienced users. Users appreciate its comprehensive features, including invoicing, expense tracking, bank reconciliation, and inventory management. Zoho Books also integrates seamlessly with other Zoho products, streamlining workflows and data sharing. While some users find limitations in customization options and reporting capabilities, overall, Zoho Books stands out as a cost-effective and versatile accounting solution for small businesses.

Not Available

Many users appreciate Bigin's simplicity and ease of use, citing its user-friendly interface and intuitive design as key strengths. The software's customizable features and ability to integrate with other business tools are also frequently praised. However, some users have encountered challenges with the system's limited reporting capabilities and occasional technical issues. Additionally, a few reviewers have expressed concerns about the software's pricing structure and the lack of certain advanced features found in competing products.

Not Available
  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Standard $15.00 $20.00 per month

Professional $40.00 $50.00 per month

Premium $60.00 $70.00 per month

Elite $120.00 $150.00 per month

Ultimate $240.00 $275.00 per month

Freshworks 360 Custom

Free Free

Express $7.00 $9.00 per user / month

Premier $12.00 $15.00 per user / month

Bigin 360 $18.00 $21.00 per month

Netsuite CRM Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Pleasanton, California Located in: San Mateo, California Founded in: 2010 Located in: Pleasanton, California Located in: Redwood Shores, California
Contact Details

+1 844-316-5544

https://www.zoho.com/books/

+1 650 513 0514

https://www.freshworks.com/360-customer-engagement/

+1 888-900-9646

https://www.bigin.com/

+1 877-638-7848

https://www.netsuite.com/portal/products/crm.shtml

Social Media Handles

Not available

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