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Ecwid

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eVoice logo
Call Center Software

3.1 137 user ratings

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Featured

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description It is a multi-channel call center solution which is well equipped with bundle of features. Using its API open channel feature, you can develop your channels across social networks and can support your customers on their favourite social network sites. It also has real-time monitoring feature to track your agent’s performance and allows you to make dynamic changes in case of emergency needs. In addition, it allows you to build your own customized dashboards that helps to monitor and improve the performance of your caller support solution. It has internal messenger feature using which your agents can collaborate to solve customer issues. Read more eVoice is a telecommunication service that provides toll-free local numbers, text and video calling facilities to its users. This business phone system allows organisations of all kinds to forward and route calls to the desired person or department as per convenience. It comes packed with excellent features catering to smooth business management. Thus allowing subscribers to get access to their voicemails virtually across all devices, besides helping agents stay present for each call and never miss important inquiries. Moreover, the text transcription facility provided by the same minimises disturbances during important work meetings and calls. An auto-assistant comes connected with each number that helps receive all calls professionally, imparting relevant information. Ultimately, with a plethora of advanced features like voicemail, mobile app, phone system settings and inbound call management facilities, eVoice turns out to be a dependable service for businesses of all types. Read more Consio is an AI-powered phone platform built for Shopify merchants that automates inbound and outbound customer conversations. It uses AI voice agents to handle customer support, recover abandoned carts, run sales campaigns, send SMS, and provide real-time revenue attribution—helping ecommerce businesses improve customer experience while increasing sales and operational efficiency. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $6.25.
  • Free Trial Available
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    66%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    73%
  • Momentum
    71%
  • Popularity
    68%

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • NA
  • NA

Reviews & Ratings

User Rating
Not Available
3.1/5 137 user ratings
Not Available
Rating Distribution
Not Available
  • Excellent

    42.3%
  • Very Good

    6.6%
  • Average

    5.1%
  • Poor

    5.8%
  • Terrible

    40.1%
Not Available
  Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $6.25.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Plus Custom

Omni-Gold Custom

Dialer-Gold Custom

Ultimate Custom

eVoice Lite $6.25 $7.50 per user / month

eVoice Unlimited $16.25 $19.50 per user / month

eVoice Unlimited Plus $15.83 $19.00 per user / month

eVoice Unlimited Pro $15.00 $18.00 per user / month

Live Receptionist Standard $129.95 $129.95 per month

Live Receptionist Plus $179.95 $179.95 per month

Live Receptionist Pro $399.95 $399.95 per month

 
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Screenshots & Videos

Screenshots Agent Interactions List
+ 4 More
Reporting 24/7 coverage, zero missed calls
+ 1 More
Videos Not Available Video Thumbnail Not Available

Vendor information

Company Details Located in: Italy Located in: Los Angeles, California Founded in: 2000

Not available

Contact Details

+39 011 198 865 00

https://www.xcally.com/

(877) 581-5789

https://www.evoice.com/

Not available

http://consio.ai/

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