uContact vs Truly in August 2026

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

uContact

Call Center Software

4.7 55 user ratings

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Truly

Call Center Software

4.6 168 user ratings

View Details

Featured

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Consio

Ecommerce Software

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Overview

Description

uContact software is a Call Center Software used to manage all your business. It is a unified inbox of interactions to manage the experience of the customer across Phone, SMS, webchat, email WhatsApp and Social Media. Small, Medium and Large companies make use of the software. Read more

Truly software is an simple communications product line used to manage CRM data to enrich existing activity data. The software offers Click to Call, Call Notes, Voicemail Drop, and more. Measure the performance of your teams with reporting dashboard. It supports Mobile Android and iOS. Small, Medium and Large companies make use of the software. Read more

Consio is an AI-powered phone platform built for Shopify merchants that automates inbound and outbound customer conversations. It uses AI voice agents to handle customer support, recover abandoned carts, run sales campaigns, send SMS, and provide real-time revenue attribution—helping ecommerce businesses improve customer experience while increasing sales and operational efficiency. Read more

Pricing Options

Free Trial Not Available
Starts at $40.0.

Free Trial Available
Starts at $55.0. Offers Custom plan.

Free Trial Available

SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

64%
Popularity

65%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

63%
Popularity

66%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

60%
Momentum

60%
Popularity

60%

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	NA

Reviews & Ratings

User Rating	4.7/5 55 user ratings	4.6/5 168 user ratings	Not Available
Rating Distribution	Excellent 78.2% Very Good 14.5% Average 3.6% Poor 3.6% Terrible 0%	Excellent 70.2% Very Good 19.6% Average 7.1% Poor 3% Terrible 0%	Not Available
User Sentiments	Not Available	Ease of Use, Extensive Integrations, Excellent Customer Support, Reliable Mobile App Call Quality Issues, Limited Texting Functionality, Occasional Syncing Delays, UI Navigation Complexities	Not Available
Review Summary	Not Available	Truly is generally well-received by users, earning praise for its intuitive interface, comprehensive analytics, and robust reporting capabilities. Many users find it easy to use and navigate, allowing them to quickly gain insights into their data. The customer support team is also lauded for its responsiveness and helpfulness. However, some users have expressed concerns about the cost, occasional bugs, and limited customization options. Overall, Truly seems to be a solid choice for businesses seeking a user-friendly and feature-rich analytics solution.	Not Available
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $40.0.	Free Trial Available Starts at $55.0. Offers Custom plan.	Free Trial Available
Pricing Plans Monthly Plans Annual Plans	Classic (Cloud) $50.00 $50.00 per user / month Omni (Cloud) $60.00 $60.00 per user / month Play (Cloud) $60.00 $60.00 per user / month Full (Cloud) $70.00 $70.00 per user / month Classic (On-Premise) $40.00 $40.00 per user / month Omni (On-Premise) $50.00 $50.00 per user / month Play (On-Premise) $50.00 $50.00 per user / month Full (On-Premise) $60.00 $60.00 per user / month	Growth $55.00 $65.00 per user / month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing	Not Available

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