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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Tidio Chat lets you reply to your customers via Live Chat, Messenger or Email all from one place. It lets you add as many operators or agents you want to communicate with your customers. It lets you maintain your visitors list in a systemised manner so that you can make timely follow up with your customers, and viz-a-viz increase your sales. With Tidio, you can customize your widget in a way that reflects your brand. Its multi-language feature ensures that your can converse to the customers in whichever language they prefer. Its compatibility with Android and iOS lets you reply to your customers on the go. Tidio Chat is also available with a free plan which offers all the basic features. Read more | JivoChat is specifically built for E-commerce companies to serve as an effective business communication tool. It is the one omnichannel application that comprises emails, live chat, Facebook messaging, dial up calls, everything under one interface. This tool helps users execute live chat on their website, offers chat support to clients on Facebook, dial a phone number in any country, and manage all texts to a company's mail Id. JivoChat offers great customer service experiences as the team can quickly respond to their client's queries. It comprises some pro features, including call transfers, routing, recording, and much more. The instant callback feature enables your potential customers to connect with you to close more deals promptly and easily. Businesses using this tool will never risk a chance of missing a client's reach, and it redirects emails from your company's address to the JivoChat inbox so that that team can reply faster. Overall, JivoChat is highly dedicated to providing the ideal communication solutions for all e-commerce business owners to accelerate their sales and customer retention. Read more |
Pricing Options |
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SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 2 Fastest Growing # 6 Most Popular | # 5 Highly Rated # 6 Fastest Growing |
Total Features |
7 Features
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9 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Not Available
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Ease of Use, Affordable Pricing, Real-time Customer Communication, Extensive Integrations Unresponsive Customer Support, Technical Issues, Limited Customization Options, Inadequate Mobile App Functionality |
Review Summary |
Not Available
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JivoChat, a popular live chat software, garners mixed reviews across various platforms. Many users praise its user-friendly interface, ease of installation, and robust features like chatbots, customizable chat windows, and analytics. However, some users report occasional technical glitches, limited integrations, and a lack of advanced features. While reviewers generally agree on its strengths in customer support and lead generation, opinions vary regarding its pricing and suitability for specific business needs. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Communicator $12.50 $15.00 per month Mailing $20.83 $25.00 per month Chatbots $32.50 $39.00 per month |
Basic Free Professional $13.00 $19.00 per user / month |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2564 Ratings |
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Screenshots | Not Available | |
Videos |
+ 1 More
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+ 1 More
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Company Details | Located in: London, United Kingdom | Located in: Wilmington, Delaware Founded in: 2012 |
Contact Details |
Not available https://www.tidio.com/ |
+1 408-604-0183 https://www.jivochat.com/ |
Social Media Handles |
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