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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Telax logo
Call Center Software

4.6 28 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Who's Calling logo
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Telax is a popular call centre software that is designed to deliver robust features, world class deployment, and carrier grade reliability to its customers. It aims at providing innovative marketing and sales solutions that increase the profit and revenue of the company. The software is an industry leading cloud contact service solution that combines top class features with the best support services. It enables the users to manage queue calls efficiently in order to ease up the process of tele calling. With Telax, the users get an inbound call center along with an outbound call center. It is an ideal software solution for all types of enterprises, ranging from small to medium to large as it facilitates easy call recording and escalation management. Users get a progressive dialer to make their work all the more effective with Telax. It further provides a 24/7 live rep for easy assistance and maintenance. The pricing of the software is quotation based but they offer a free demo version to get to know about their features. The users have to contact the officials directly through their website to know more about the pricing details. Read more Who’s Calling started out as a pioneer in the call measurement and monitoring industry by assisting clients in reducing their marketing expenditures through the tracking of incoming calls. Then we went on to add numerous other products and features to including multi-channel marketing solutions and pay per click call tracking. Read more Consio is an AI-powered phone platform built for Shopify merchants that automates inbound and outbound customer conversations. It uses AI voice agents to handle customer support, recover abandoned carts, run sales campaigns, send SMS, and provide real-time revenue attribution—helping ecommerce businesses improve customer experience while increasing sales and operational efficiency. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    78%
  • Reviews
    60%
  • Momentum
    66%
  • Popularity
    65%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    64%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Installed - Windows
  • SaaS/Web/Cloud
  • Installed - Windows
  • SaaS/Web/Cloud
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.6/5 28 user ratings
Not Available
Not Available
Rating Distribution
  • Excellent

    64.3%
  • Very Good

    32.1%
  • Average

    0%
  • Poor

    3.6%
  • Terrible

    0%
Not Available
Not Available
  Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Telax Custom

Who's Calling Custom

 
View Detailed Pricing
View Detailed Pricing
Not Available

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Screenshots & Videos

Screenshots Telax Demo - Telax Admin Portal Configuration Classification
+ 5 More
Call Manager Screen 24/7 coverage, zero missed calls
+ 1 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More
Not Available

Vendor information

Company Details Located in: Ontario, Canada Located in: College Station, Texas Founded in: 1998

Not available

Contact Details

647-277-1000

https://telax.com/

866.403.2938

https://whoscalling.com/

Not available

http://consio.ai/

Social Media Handles

Not available

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