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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. Read more | TeamSupport is revolutionising customer support by ensuring optimal service at minimal prices, resulting in better RoI. From customer management to ticket management, products and inventory, collaborations, integrations, customer self-service, and reporting and analytics, this B2B customer support software solution is all about the ergonomics. Features like Customer Distress Index and Alerts, Issue Tracking, Built-in Live Chat and API built to support integration with internal systems, TeamSupport in a highly customisable, out-of-the-box solution for enhancing Business to Business support without losing focus of the end customer. TeamSupport comes with native integration functionality that lets you focus on your customers and a scalable help desk designed to suit to needs of any organisational setup. Read more |
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| SW Score & Breakdown |
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 19 Fastest Growing # 7 Most Popular |
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Overall, TeamSupport's customer support software is praised for its excellent features, ease of use, and ability to enhance customer satisfaction. Users appreciate its ticketing system, knowledge base, and reporting capabilities. They also find it beneficial for managing customer relationships, tracking customer interactions, and providing real-time support. However, some users have mentioned occasional glitches and the need for improved customization options. Nevertheless, TeamSupport is generally well-received and recommended for businesses seeking a comprehensive customer support solution. |
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AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
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Free Free Starter $19.00 $19.00 per month Standard $59.00 $59.00 per month Elite $149.00 $149.00 per month |
Essential Support $35.00 $35.00 per user / month Professional Support $49.00 $49.00 per user / month Enterprise Support Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details |
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Located in: Dallas, TX - 75244 Founded in: 2008 |
| Contact Details |
Not available https://support-hub.io/ |
+1 (800) 596-2820 https://www.teamsupport.com/ |
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