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| Description | Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. Read more | Enchant revolutionizes customer support by offering an array of customer-centric products designed to deliver personalized assistance at scale. From bustling startups to expansive enterprises, teams of any size can wield the power of Enchant's comprehensive toolset to streamline interactions. A shared inbox captures the collective genius of the team, enabling seamless collaboration behind the scenes while maintaining the simplicity and familiarity of traditional email for the customers. Meanwhile, the platform's knowledge management capability demystifies the art of creating engaging FAQ and knowledge base content, empowering customers with the resources to find solutions independently. Yet when direct interaction is necessary, the Enchant Messenger merges live chat, knowledge resources, and contact forms into one easily accessible location — ensuring that help is never more than a click away. Enchant's cohesive suite ensures that every support experience feels as personal as a one-on-one conversation, fostering trust and loyalty in every interaction. Read more | Hippo Video is a personalised video editing platform that helps professionals and businesses easily create personalized videos and distribute them over multiple channels. The software allows users to create brand-specific videos driving higher engagement levels. Users also get to share videos through emails directly from their inbox. Companies can create videos to fulfil their particular objectives related to sales, customer support, marketing, training and communication. Hippo Video also provides video recorder API to developers, enabling quick video generation. As per the marketing needs, users can also create industry-based videos, serving categories like technology, services, health care, insurance, real estate etc. The software allows team members to connect and collaborate with each other seamlessly and share progress and ideas. Hippo Video has a dedicated team of professionals to help users with every feature and tool available on the platform. The video engagement platforms’ other notable functionalities include dedicated call to action buttons, a voice-over facility, inbuilt multiple effects, brand-specific watermark etc. Read more |
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| SW Score & Breakdown |
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 12 Fastest Growing # 17 Fastest Growing | # 7 Fastest Growing # 11 Most Popular |
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Ease of Use, Extensive Integrations, Personalized Video Messaging, Sales Page Customization Occasional Technical Glitches, Slow Video Processing/Rendering, Limited Mobile Functionality, Confusing User Interface |
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Reviewers praise Hippo Video for its ease of use, versatility, and ability to enhance video engagement. They appreciate the user-friendly interface, which makes it simple to create and share videos, even for those with limited technical expertise. The ability to add interactive elements like polls, quizzes, and CTAs is also highly valued, as it helps businesses capture viewer attention and drive conversions. Additionally, reviewers commend Hippo Video's analytics and reporting capabilities, which provide valuable insights into video performance and audience engagement. |
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AI-Generated from the text of User Reviews
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Pricing Plans
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Free Free Starter $19.00 $19.00 per month Standard $59.00 $59.00 per month Elite $149.00 $149.00 per month |
Enchant $15.00 $15.00 per user / month |
Free Free Pro $20.00 $30.00 per user / month Teams $60.00 $75.00 per user / month Enterprise $80.00 $80.00 per user / month |
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| Company Details |
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Located in: United States | Located in: Newark, Delaware Founded in: 2016 |
| Contact Details |
Not available https://support-hub.io/ |
Not available https://www.enchant.com/ |
+1 855 910 6999 https://www.hippovideo.io/ |
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