|
Description | StringeeX is an omnichannel contact center that offers a smart call solution, which helps businesses to understand their customers better and improve sales. With StringeeX, users can automatically sell better by distributing calls to each agent, controlling the call quality, improving work efficiency and looking into call effectiveness. One can optimize the investment costs by zero infrastructure investment and operational costs. Besides this, one can easily improve the quality of PBX and hotline sales service with ease. Users can download every call recording, get real-time reports and statistics of the same too. In addition to that, this software renders smart customer engagement at all times, and one can call them just at a click from the web. Some of the primary features include voice call, live chat, email, ticket management, Facebook fan page management, reports/statistics, customer contact management, etc. With this CRM platform, a call center business can save up to 50% of call charges, while doubling up the rates of deal closures. Read more | Convoso's cloud-based contact center software converts lead faster. Dramatically increase contact and lead conversion rates with Convoso’s end-to-end contact center software. This predictive dialer with superior recycle logic combined with lead management automation and omnichannel capabilities empower outbound contact centers to move more leads through the funnel faster. With the Virtual Agent, the user can turn aged leads into live transfers. Plus, you’ll benefit from a dedicated Convoso team member to help to master the system and fast track the results. Read more | Aloware is a phone system software that supports calls and texts. It is a no-hardware replacement for the user's PBX and has a customizable call manager that connects to their CRM & helpdesk. The tool offers progressive diallers and smart queues and callbacks for minimized customer on-hold time. Two-way business texting and IVR toolset with recording are available. The tool also features a live dashboard updated in real-time with data such as key performance indicators. There are workflows and actions can be set to be triggered on many events. Form capture is another feature facilitating lead intake/outreach automation and the Contact manager functions like a limited functionality CRM. Team management is available with the capability to handle unlimited users and agents. Users can also create view-only reports and have access to advanced routing based on simultaneous and sequential rules. Moreover, an open API creates many integration possibilities. Read more |
Pricing Options |
|
|
|
Organization Types Supported |
|
|
|
Platforms Supported |
|
|
|
Modes of Support |
|
|
|
API Support |
|
|
|
User Rating |
Not Available
|
|
|
Rating Distribution |
Not Available
|
|
|
User Sentiments |
Not Available
|
User-Friendly Interface, Efficient Auto Dialer, Detailed Reporting, Responsive Customer Support Occasional System Lag, Call Drops, Audio Issues, Inbound Call Handling |
User-friendly Interface, Extensive Integrations, Comprehensive Call Tracking, Robust Texting Features Mobile App Usability Issues, Occasional Software Glitches & Crashes, Inconsistent Call Routing, Limited Call Rotation Functionality |
Review Summary |
Not Available
|
The majority of user reviews are very positive, applauding the product's ease of use, powerful features, and excellent customer support. Reviewers appreciate the intuitive user interface, which makes it simple to set up and use, even for those with limited technical expertise. They also highlight the wide range of features, such as call tracking, lead management, and reporting, which help businesses streamline their sales processes and improve their efficiency. Additionally, reviewers consistently praise the exceptional customer support, noting the responsiveness and helpfulness of the support team. |
Based on user reviews on G2 and Capterra, Aloware is generally well-received for its ease of use, customizable dashboards, and reporting capabilities. It is praised for being intuitive and user-friendly, with reviewers highlighting its simple setup process and straightforward interface. Additionally, Aloware's customer support is frequently commended for being responsive and helpful. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the cost-effectiveness of the software. Overall, Aloware is considered a solid option for businesses seeking a user-friendly and customizable field service management solution, although it may not be the most budget-friendly choice. |
Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
BASIC CALL CENTER $10.99 $14.29 per month CALL CENTER $16.97 $22.06 per month CONTACT CENTER 1 $29.28 $38.06 per month CONTACT CENTER 2 $82.92 $107.80 per month |
Convoso Custom |
Free Free Business $250.00 $250.00 per month |
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
![]()
Call Center Studio
4.8 Based on 130 Ratings ![]()
RingCentral Contact Center
4.1 Based on 281 Ratings ![]()
Vonage Contact Center
4.3 Based on 131 Ratings ![]() ![]()
Aircall
4.4 Based on 1209 Ratings |
![]() ![]()
HoduCC
4.8 Based on 20 Ratings ![]()
Vonage Contact Center
4.3 Based on 131 Ratings ![]()
Dialer360
4.7 Based on 19 Ratings |
||
Screenshots |
|
![]()
+ 1 More
|
![]()
+ 6 More
|
Videos |
![]()
+ 2 More
|
Not Available |
![]()
+ 1 More
|
Company Details | Located in: Hanoi, Vietnam | Located in: Los Angeles, California | Located in: Encino, CA - 91436 |
Contact Details |
+(84) 2473 0000 97 https://stringeex.com/ |
+1 866-787-0157 https://www.convoso.com/ |
+1 818-740-5020 https://aloware.com/ |
Social Media Handles |
|
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.