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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sprinklr logo
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Qualtrics Core XM logo
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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Social logo

Zoho Social

Social Media Management Software

4.6 5,693 user ratings

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Sponsored

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Later logo

Later

Social Media Management Software

4.2 688 user ratings

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Overview

Description Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more Qualtrics Core XM is an online survey platform. Automatically built reports, with the best visualizations selected for each question type. All your data is secure with enterprise-grade security features including data encryption, redundancy, continuous network monitoring, Single Sign On (SSO), and plenty more. Using Qualtrics’ API calls, you can apply your own custom code to automate survey creation and launch without ever touching the survey editor. Quatrics custom programming gives advanced researchers total flexibility at the code level for maximum speed. Read more Zoho Social is a cloud-based social media management software that is also available in SaaS version and can be run on many devices. The software helps users in monitoring multiple social media channels, doing multi account management and encourage multi-user collaboration too. Zoho Social offers social media performance analytics and data-driven actionable insights to facilitate taking informed decisions. With this software, you can manage and monitor the content and ensure better customer engagement. You can also monitor keywords and schedule multiple posts. You can create content and do automated publishing with the help of this social media management platform. Read more Later is a marketing platform for Instagram that enables users to plan and schedule their posts. It also offers analytics to let users draw insights from their data and act accordingly. Users can even bulk schedule their Instagram posts, create weekly time slots and schedule their posts using initiative drag and drop functionality with the calendar. An Instagram feed can be previewed before actually posting to see how exactly it will look post uploads and make changes accordingly. There are certain calendar views accessible as well, such as 'monthly' and 'weekly'. Users can even maintain an organized media library and keep all their photos, videos, and user-generated content at a central location, accessible on any device by the user's team. It is possible to add labels to media which can be searched for and filtered. They can also import their media via Dropbox and Google drive and make use of extensive analytics for insights. Read more
Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Not Available
  • Qualtrics Core XM Offers Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $15.0.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    86%
  • Momentum
    66%
  • Popularity
    90%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    90%
  • Momentum
    61%
  • Popularity
    61%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    67%
  • Popularity
    85%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    92%
  • Momentum
    68%
  • Popularity
    94%
SaaSworthy Awards # 12 Highly Rated # 9 Most Popular
Not Available
# 4 Highly Rated # 12 Most Popular # 3 Most Worthy # 2 Highly Rated

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
4/5 1,319 user ratings
4.5/5 131 user ratings
4.6/5 5,693 user ratings
4.2/5 688 user ratings
Ratings Distribution
  • Excellent

    25.4%
  • Very Good

    54.2%
  • Average

    14%
  • Poor

    4.9%
  • Terrible

    1.5%
  • Excellent

    62.9%
  • Very Good

    29.6%
  • Average

    6.8%
  • Poor

    0.5%
  • Terrible

    0.2%
  • Excellent

    62.8%
  • Very Good

    33.6%
  • Average

    3.1%
  • Poor

    0.4%
  • Terrible

    0.1%
  • Excellent

    60.8%
  • Very Good

    20.5%
  • Average

    6.5%
  • Poor

    3%
  • Terrible

    9.2%
Review Summary

Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas.

Users appreciate Qualtrics' comprehensive set of features that empower them to create engaging surveys, collect valuable feedback, and analyze data effectively. They also value the user-friendly interface, customizable templates, and robust reporting capabilities. However, some users have expressed concerns regarding the complexity of the platform, with a learning curve for new users. Additionally, a few reviewers have mentioned occasional technical glitches and limited flexibility in customization options. Overall, Qualtrics receives positive feedback for its powerful features, ease of use, and insightful analytics, while some users suggest improvements in user-friendliness and customization capabilities.

Positive: User-friendly interface, comprehensive social media management capabilities, effective collaboration tools, excellent customer support, and mobile app availability. Praised for its ability to streamline social media tasks, schedule and publish content efficiently, and track campaign performance with robust analytics. Negative: Occasional glitches and bugs, limited customization options, and difficulty managing multiple social media accounts simultaneously. Some users reported challenges with content scheduling and experienced occasional outages.

Later is generally praised for its user-friendly interface, comprehensive features, and strong customer support. Many users highlight its intuitive design, ease of scheduling and planning posts, and the ability to manage multiple social media accounts from one platform. Additionally, Later's visual content creation tools, analytics and reporting capabilities, and the ability to collaborate with team members are often mentioned as key strengths. While some users have reported occasional bugs or glitches, the overall sentiment towards Later is positive, with many users expressing satisfaction with the platform's functionality and the value it provides.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Not Available
  • Qualtrics Core XM Offers Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $15.0.
Pricing Plans
Monthly Plans Annual Plans

Advanced (Self-service only) $299.00 $299.00 per user / month

Enterprise Custom

Qualtrics Core XM Custom

Free Edition Free

Standard (For Business) $10.00 $15.00 per month

Professional (For Business) $30.00 $40.00 per month

Premium (For Business) $40.00 $65.00 per month

Agency $230.00 $320.00 per month

Agency Plus $330.00 $460.00 per month

Starter $15.00 $18.00 per month

Growth $33.33 $40.00 per month

Advanced $66.67 $80.00 per month

Scale 15 $200.00 $200.00 per month

Scale 30 $400.00 $400.00 per month

 
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Screenshots & Videos

Screenshots Tickets by status
+ 3 More
Analyzes
+ 1 More
Not Available Media Items
Videos Video Thumbnail
+ 1 More
Video Thumbnail Video Thumbnail
+ 2 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: New York, New York Founded in: 2009 Located in: Seattle, Washington Located in: Pleasanton, California Located in: Vancouver, Canada Founded in: 2014
Contact Details

+1 917-933-7800

https://www.sprinklr.com/

+1 800-340-9194

https://www.qualtrics.com/lp/survey-platform-2/

+1 888-900-9646

https://www.zoho.com/social/

Not available

https://later.com/

Social Media Handles

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