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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

QuestionPro logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Qualtrics Core XM logo
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Sponsored

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cognito Forms logo

Cognito Forms

Online Form Builder Software

4.5 541 user ratings

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Sponsored

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveySparrow logo

SurveySparrow

Survey/ User Feedback Software

4.6 2,677 user ratings

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Overview

Description A web-based online survey platform that helps small businesses, academics, HR and Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android and iOS smartphones. Read more Qualtrics Core XM is an online survey platform. Automatically built reports, with the best visualizations selected for each question type. All your data is secure with enterprise-grade security features including data encryption, redundancy, continuous network monitoring, Single Sign On (SSO), and plenty more. Using Qualtrics’ API calls, you can apply your own custom code to automate survey creation and launch without ever touching the survey editor. Quatrics custom programming gives advanced researchers total flexibility at the code level for maximum speed. Read more Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you. Read more SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more
Pricing Options
  • Free Trial Available
  • Starts at $129.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    89%
  • Momentum
    63%
  • Popularity
    91%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    90%
  • Momentum
    60%
  • Popularity
    61%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    75%
  • Popularity
    89%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    65%
  • Popularity
    89%
SaaSworthy Awards # 2 Most Worthy # 7 Highly Rated
Not Available
# 11 Highly Rated # 3 Fastest Growing # 5 Highly Rated # 10 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 1,146 user ratings
4.5/5 412 user ratings
4.5/5 541 user ratings
4.6/5 2,677 user ratings
Rating Distribution
  • Excellent

    68.2%
  • Very Good

    24.8%
  • Average

    3.2%
  • Poor

    1.6%
  • Terrible

    2.2%
  • Excellent

    62.9%
  • Very Good

    29.6%
  • Average

    6.8%
  • Poor

    0.5%
  • Terrible

    0.2%
  • Excellent

    69.9%
  • Very Good

    17.4%
  • Average

    6.8%
  • Poor

    2%
  • Terrible

    3.9%
  • Excellent

    69.6%
  • Very Good

    24.9%
  • Average

    3.8%
  • Poor

    0.4%
  • Terrible

    1.2%
User Sentiments

    Ease of Use, Customer Support, Variety of Question Types, Robust Reporting & Analytics

    Limited Customization Options, Occasional Technical Issues, Limited Features in Free Version, Confusing Navigation for Advanced Features

    Ease of use, Robust Survey Features, Helpful Customer Support, Comprehensive Reporting and Analytics

    Limited Customization Options, Complex Advanced Features, Occasional Software Bugs, Limited Third-Party Integrations

    Ease of Use, Powerful Conditional Logic, Excellent Customer Support, Extensive Customization Options

    Limited Design Flexibility, Occasional Performance Issues, Confusing Workflow Functionality, Limited Free Plan Features

    User-friendly Interface, Extensive Customization Options, Comprehensive Reporting & Analytics, Extensive Integrations

    Limited Freemium Features, Occasional Software Bugs, High Pricing for advanced features, Limited Offline Functionalities

Review Summary

QuestionPro garners praise for its user-friendly interface and comprehensive features that empower users to create sophisticated surveys and gather valuable insights. Users commend its intuitive drag-and-drop functionality, wide range of question types, and customization options. The platform's reporting capabilities are highly regarded for their detailed analytics and actionable insights. Additionally, QuestionPro's customer support is lauded for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in certain advanced features.

Users appreciate Qualtrics' comprehensive set of features that empower them to create engaging surveys, collect valuable feedback, and analyze data effectively. They also value the user-friendly interface, customizable templates, and robust reporting capabilities. However, some users have expressed concerns regarding the complexity of the platform, with a learning curve for new users. Additionally, a few reviewers have mentioned occasional technical glitches and limited flexibility in customization options. Overall, Qualtrics receives positive feedback for its powerful features, ease of use, and insightful analytics, while some users suggest improvements in user-friendliness and customization capabilities.

Cognito Forms receives favorable feedback for its user-friendliness, customization options, and seamless integration with other applications. Users appreciate the drag-and-drop form builder, which simplifies the process of creating visually appealing forms. The ability to customize forms with conditional logic, calculations, and custom branding is also well-received. Additionally, Cognito Forms integrates seamlessly with popular platforms like Salesforce, HubSpot, and Zapier, allowing for efficient data management and automation of workflows. However, some users have reported occasional technical glitches and limited reporting capabilities.

Users appreciate SurveySparrow's user-friendly interface, comprehensive features, and excellent customer support. The platform is praised for its ease of use, even for non-technical users, with a drag-and-drop interface, intuitive navigation, and customizable templates. SurveySparrow's features, including advanced question types, multilingual surveys, and real-time reporting, are highly valued. Users also commend the platform's strong security measures, ensuring data privacy and compliance. Additionally, SurveySparrow's responsive customer support team receives positive feedback for their promptness, helpfulness, and willingness to go the extra mile.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $129.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $19.00. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials Free

Advanced $129.00 $129.00 per month

Team Edition Custom

Qualtrics Core XM Custom

Individual Free

Pro $15.00 $15.00 per month

Team $35.00 $35.00 per month

Enterprise $99.00 $99.00 per month

Free Free

Basic (Surveys) $19.00 $39.00 per month

Starter (Surveys) $39.00 $59.00 per month

Business (Surveys) $79.00 $79.00 per month

Professional (Surveys) $249.00 $249.00 per month

Enterprise (Surveys) Custom

Professional (CX Suite) $249.00 $249.00 per month

Enterprise (CX Suite) Custom

Performance (360 Assessments) $299.00 $299.00 per month

Free (Reputation Management) Free

Starter (Reputation Management) $79.00 $99.00 per month

Platform (Full Suite) Custom

 
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Screenshots & Videos

Screenshots QuestionPro screenshot
+ 6 More
Analyzes
+ 1 More
Not Available Conditional Formatting
+ 7 More
Videos Video Thumbnail
+ 3 More
Video Thumbnail Video Thumbnail
+ 2 More
Video Thumbnail
+ 5 More

Vendor information

Company Details Located in: Beaverton, Oregon Founded in: 2002 Located in: Seattle, Washington Located in: Columbia, South Carolina Founded in: 2013 Located in: Palo Alto, California Founded in: 2017
Contact Details

+1 (800) 531-0228

https://www.questionpro.com/

+1 800-340-9194

https://www.qualtrics.com/lp/survey-platform-2/

Not available

https://www.cognitoforms.com

+1 800-481-0410

https://surveysparrow.com/

Social Media Handles

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