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NPS Software

4.7 77 user ratings

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Overview

Description SoGoSurvey is a cloud-based survey provider that caters to small businesses, policy makers, DIY researchers as well as individuals. It is an all-in-one data collection and data analysis software that creates online surveys, quizzes, polls, feedback forms across various platforms including web, SMS, email and social media. With a range of intuitive tools, question branching, skip logic, in-built templates along with drag and drop interface, it helps the user to build personalized surveys from the scratch level. Moreover, its real-time analytical reports provide with a visual overview through charts, diagrams, statistics, comparison reports, cross tab reports, pivot table reports and more. Read more Promoter is an enterprise feedback management software used to capture customer feedback using the Net Promoter System. You can create a survey with ease and interact with your customers on a channel to get feedback with Promoter. You can also measure and analyze key segments of customer feedback to know how they feel and to predict behavior. Customer feedback can also be responded to, so as to improve and strengthen the existing relationship and developing a sense of trust and loyalty in the customer. Promoter’s easy-to-use dashboard with its impressive UI gives you the ability to manage and respond to customer feedbacks within the dashboard, without needing to switch back and forth between client emails. Its analytical tools help to filter NPS data by different variables – this provides an idea of your performance and helps understand your customer types. Promoter goes beyond just being a great NPS tool for survey as with it, you discover your ideal customer preferences so as to create more powerful marketing efforts that produce significantly better results in sales. Promoter’s trusted and complete solution will help users navigate through each phase of an optimum approach to Net Promoter, resulting in higher response rates, actionable customer feedback, accurate insights and a rapid customer-base growth. Read more
Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
SW Score & Breakdown
SaaSworthy Awards # 3 Most Worthy # 1 Highly Rated
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 461 user ratings
4.7/5 77 user ratings
Ratings Distribution
  • Excellent

    73.2%
  • Very Good

    24%
  • Average

    1.9%
  • Poor

    0.4%
  • Terrible

    0.5%
  • Excellent

    75.3%
  • Very Good

    20.8%
  • Average

    0%
  • Poor

    2.6%
  • Terrible

    1.3%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
Pricing Plans
Monthly Plans Annual Plans
  Not Available Not Available

Alternatives

 

Vendor information

Company Details Located in: Herndon, VA Founded in: 2013 Located in: San Antonio, Texas Founded in: 2013
Contact Details

Not available

https://www.sogosurvey.com/

Not available

https://www.promoter.io/

Social Media Handles

Not available

Not available

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