Home/Survey/ User Feedback Software/SoGoSurvey
Updated on: November 18, 2019
What is SoGoSurvey ?
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SoGoSurvey - Survey/ User Feedback Software : SaaSworthy.com
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SoGoSurvey

A comprehensive online survey platform
(138 Ratings) Write Review

SoGoSurvey is a cloud-based survey provider that caters to small businesses, policy makers, DIY researchers as well as individuals. It is an all-in-one data collection and data analysis software that creates online surveys, quizzes, polls, feedback forms across various platforms including web, SMS, email and social media. With a range of intuitive tools, question branching, skip logic, in-built templates along with drag and drop interface, it helps the user to build personalized surveys from the scratch level. Moreover, its real-time analytical reports provide with a visual overview through charts, diagrams, statistics, comparison reports, cross tab reports, pivot table reports and more.

SoGoSurvey Awards

SoGoSurvey Features Show All Features

SoGoSurvey Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Location / Phone Number Herndon, VA - 20171 / +1 (800) 646-0520
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Survey/ User Feedback Software

SoGoSurvey Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does SoGoSurvey cost ?
The pricing for SoGoSurvey starts at $25.0 per month. SoGoSurvey has 4 different plans such as - Plus (Individuals) at $25.0 per month, Pro (Individuals) at $59.0 per month, Premium Team (For Teams) at $99.0 per month and Premium (Individuals) at $169.0 per month. SoGoSurvey offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
MONTHLY YEARLY
Basic (Individuals)
Free

SoGoSurvey offers the best Free package among the competition

Features

  • Unlimited Surveys
  • Unlimited Questions
  • 200 Responses per Year
  • All the features of the paid Plus package with a few expectations
Plus (Individuals)
$25 /Month

Billed $299 Yearly

Good for individuals running straightforward, simple surveys.

Features

  • Includes features of Basic plan, plus
  • Add your own survey logo
  • Customize thank you page
  • Export data to Excel
  • Simple skip logic
Pro (Individuals)
$40 /Month
Billed Yearly

$480 billed Yearly

Gain more from your research with expanded options.

Features

  • Includes features of Plus plan, plus
  • More question types, including Image Choice and Grids
  • Hide irrelevant questions and question skip logic
  • Full control of survey themes, colors, fonts and more
  • Graphical analysis of results ready to export to PowerPoint and Word
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Data exports (CSV, Word, PPT, XLS)
Premium (Individuals)
$99 /Month
Billed Yearly

Billed $1188 Yearly

Expand your potential with advanced features and support.

Features

  • Includes features of Pro plan, plus
  • Advanced reporting and analysis
  • Guaranteed anonymous surveys
  • Advanced skip logic
  • Pre-fill known data into visible and hidden fields
  • Auto-translate multilingual surveys
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Trend analysis and data comparison
  • Auto save responses
  • Schedule delivery of saved reports
Enterprise (Individuals)
Custom

Features

  • Includes features of Premium plan, plus
  • Branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Share dynamic links to reports and dashboards
  • Closed loop feedback — email alerts
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • HIPAA compliance — with BAA
Premium Team (For Teams)
$99 /Month

Billed $1188 Yearly

Features

  • Includes features of Premium (Individual) plan
Enterprise Plus (For Teams)
Custom

Features

  • Includes features of Enterprise (Individual) plan
Student, Academic and Non-Profit Licenses
Free

The software offers Students, Academic and Non-Profit Licenses a paid (Plus) package for free on basis of request.

For further details, Contact the vendor.

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Disclaimer: The pricing details were last updated on 02/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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SoGoSurvey Reviews

OVERALL RATING
4.6
Based on 138 Rating(s)
Rating Distribution
  • 126
  • 4
  • 4
  • 4
  • 0
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Sabiya ShaikhSource : play.google.com
(Reviewed on 04 November 2019)

Awesome app

...more
Steven RobinsonSource : play.google.com
(Reviewed on 17 September 2019)

Way better then surveymonkey!!!

...more
Sammy KurtSource : play.google.com
(Reviewed on 12 September 2019)

Excellent

...more
Gourav KunduSource : play.google.com
(Reviewed on 13 August 2019)

a lot of bugs, plus they require a lot of personal information from the operator like contact info and phone numbers.

...more
Gourav KunduSource : play.google.com
(Reviewed on 12 August 2019)

a lot of bugs, plus they require a lot of personal information from the operator like contact info and phone numbers.

...more
PraveenSource : trustpilot.com
(Reviewed on 17 July 2019)
With the pressures of studying an MBA…

With the pressures of studying an MBA and time is of short supply, you need a reliable , easy to use survey tool like SoGoSurvey with realistic and applicable templates to get you moving. There is no time or resource to learn a new application and sogosurvery does this with such ease. I needed 2 surveys, one real one for my research topic and one for testing the data, so there is this very useful feature where you can store a particular section of the survey question into a Question bank to use on your test survey. This sped up my design and testing phase and I was able to determine if the survey was applicable and that the data was clean and useable for analysis. I was able to put logic and methods even before I got the actual survey from my real participants.The other feature that was useful was that you create email templates to the different test candidates. This way you could see how the actual survey starts and ends so that you can set some expectations for your real participants. Also I was able to use a shared url and sent it via WhatsApp and it worked like a charm. It also tested the survey was able to work on different operating systems and smart phones and devices .This is very important , otherwise you then have to select your participants and you could end up with disproportionate participants and not true indicative survey data.I am excited to use SoGoSurvey and would recommend it to my fellow students and others expressing to carry out a survey without spending too much on price and steep learning curves

...more
Source : g2crowd.com
(Reviewed on 15 July 2019)
"Excellent tool and team!"

What do you like best?

I like that it's easy to use, that I am able to customize my assessments and that it's not complicated for my clients.

The team is always available and ready to give the best customer service. I appreciate having a person available to clarify my concerns and receive suggestions whenever I need it. Customer service is very important to us when working with high level clients and international companies.

What do you dislike?

I have no dislikes. It's all in communicating your expectations.

Recommendations to others considering the product:

You've found what you're looking for!

What problems are you solving with the product? What benefits have you realized?

I am able to provide my clients with an assessment tool that simplifies the exportation of results in any format needed, making it easier for my clients to understand.

Response from Sarah Miller of SoGoSurvey
edit

Laura, thank you for your review! We always prioritize functionality that simplifies the user experience, so we love all such examples of the platform's impact.

Also, I’ll be sharing your feedback with our customer support team. We're so glad to hear that you have had such a positive experience with our all star representatives!

Show Less

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V WakefieldSource : trustpilot.com
(Reviewed on 09 July 2019)
SoGoSurvey the go to tool for doctoral students!

If you’ve ever stood up from your work desk at the end of a long day of class and realized that 5he dissertation was not going to write itself, then join the club as we are in the same boat.You’ve got the dreaded IRB approval for your research topic and now it’s time to get to work. You’ve procrastinated, but you got your literature review complete and approved. Now the additional hard work starts….you’ve got to get the research completed. You feel like you are screwed!!!!!!! But people before had tackled the beast and you will too!!! You’ve gotten IRB approval again for the research questions (WHO ARE THESE IRB PEOPLE ANYWAY? ALL I KNOW IS THAT I HAVE TO PLEASE THEM AND LIKE THEM UNTIL THE DISSERTATION IS DONE)You’ve seen many survey products, such as surveymonkey.com, qualtrics , and Google forms and others, but they all have their limitations. Through the years, I’ve tried dozens of products and I needed a robust product that was cost effective as I am having to pay for this myself. Oh yeah school is not cheap, if someone didn’t tell you. However, none of these surveys seemed to work for me, either because of cost or functionality until I discovered the company SoGoSurvey. Though I was initially skeptical about the survey’s ability to help me properly align my questions with respondents, the different options offers students choices to help complete dissertation requirements. The software’s quick and easy evaluation and alignment process has left me feeling confident about my success.SoGoSurvey the go to tool for doctoral students.

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RKMissionsSource : trustpilot.com
(Reviewed on 01 July 2019)
SoGoSurvey is a great tool in order to…

SoGoSurvey is a great tool in order to create surveys. I work for a small non-profit and use it to create forms that we post on our website for potential volunteers to fill out. I like SoGoSurveys' tools to create surveys and forms quickly and easily. The forms designs can be modified to fit different color schemes and are quick and easy to make. There is a learning curve initially in learning to create the forms. Also, it can be tricky once logged into the site to look at form responses, but once those have been figured out, it is a great tool. I have recommended this to others!

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Zoe HewettSource : trustpilot.com
(Reviewed on 30 June 2019)
Calling all undergraduate's!

I found SoGoSurvey online whilst looking for a cloud based application through which to create a survey for my BSc dissertation. I found the website fairly user friendly, if somewhat designed more for business users. The ability to customise the design is excellent and I enjoyed browsing the different survey templates available, though I did create my own survey layout due to the nature of my target audience. The website does offer a free upgrade for all students which is fantastic for those currently studying and only requiring one or two surveys. The multiple options available in designing your survey questions, such as matrix grids, intellimatrix, demographic text boxes and likert scale can be modified which makes building your survey easy. Also, the feature for previewing each question allows for quick adjustments before finalising your survey. As a complete novice in survey design, I particularly favoured the predefined survey questions. These allowed me to see answer suggestions to my questions, some of which had not even occurred to me. I found publishing my survey straight forward, and the addition of an access count was a fantastic means of calculating my response rate. As I am not working within my target audience industry, I was unable to send invites - the access count is a great measurement tool in cases like this.Overall I would highly recommend SoGoSurvey to all students due to the multiple features and ease of use. The support team are fantastic, with fast response times and the various data export options will provide variety to your reports when analysing your data.

...more
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Videos on SoGoSurvey Youtube Official Channel

SoGoSurvey : Survey Distribution Methods Overview
Net Promoter Score (NPS) | SoGoSurvey
Send Instant Thanks Emails to Survey Participants | SoGoSurvey

SoGoSurvey Screenshots

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SoGoSurvey Slides

Customer Feedback: How listening builds business
The Evolution of CX Service, Success, and Customer Experience

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