Home/Survey/ User Feedback Software/SoGoSurvey
Updated on: September 19, 2019
What is SoGoSurvey ?
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SoGoSurvey - Survey/ User Feedback Software : SaaSworthy.com
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A comprehensive online survey platform
(679 Ratings) Write Review

SoGoSurvey is a cloud-based survey provider that caters to small businesses, policy makers, DIY researchers as well as individuals. It is an all-in-one data collection and data analysis software that creates online surveys, quizzes, polls, feedback forms across various platforms including web, SMS, email and social media. With a range of intuitive tools, question branching, skip logic, in-built templates along with drag and drop interface, it helps the user to build personalized surveys from the scratch level. Moreover, its real-time analytical reports provide with a visual overview through charts, diagrams, statistics, comparison reports, cross tab reports, pivot table reports and more.

SoGoSurvey Features Show All Features

SoGoSurvey Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Contact Herndon, VA - 20171 / +1 (800) 646-0520
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Survey/ User Feedback Software

SoGoSurvey Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does SoGoSurvey cost ?
The pricing for SoGoSurvey starts at $25.0 per month. SoGoSurvey has 3 different plans such as - Plus (Individuals) at $25.0 per month, Pro (Individuals) at $59.0 per month and Premium (Individuals) at $169.0 per month. SoGoSurvey offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Basic (Individuals)

SoGoSurvey offers the best Free package among the competition


  • Unlimited Surveys
  • Unlimited Questions
  • 200 Responses per Year
  • All the features of the paid Plus package with a few expectations
Plus (Individuals)
$25 /Month

Billed $299 Yearly


  • Unlimited Surveys
  • Unlimited Questions
  • 1500 Responses per Month
  • Includes features of Basic plan, plus
  • Add your own survey logo
  • Customize Thank You page
  • Export data to excel
  • Unlimited simple Branching logic
  • Embed Survey in email Invitation
  • Mobile-ready surveys
  • Embed Multimedia to Survey
  • Built-in online poll application
  • Survey template bank
Pro (Individuals)
$40 /Month
Billed Yearly

$480 billed Yearly


  • Unlimited Surveys
  • Unlimited Questions
  • Unlimited Responses per Month
  • Includes features of Plus plan, plus
  • Question types such as various types of Matrix Grid, Image Choice, etc.
  • Advanced page and question skip logic
  • Full control of survey themes, colors, fonts and more
  • 12 advanced out-of-the-box reports
  • Fully customized and personalized email invitations
  • Randomize questions and answer options
  • Quizzes with custom feedback
  • Data exports (CSV, Word, PPT, XLS)
Premium (Individuals)
$99 /Month
Billed Yearly

Billed $1188 Yearly


  • Unlimited Surveys
  • Unlimited Questions
  • Unlimited Responses per Month
  • Includes features of Pro plan, plus
  • Guaranteed anonymous surveys
  • Pre-fill known data into visible and hidden fields
  • Dynamic data auto-population
  • Auto-translate multilingual surveys
  • Team collaboration (on same projects only)
  • Create quiz with automatic scoring
  • Display custom messages based on quiz scores
  • Advanced answer piping
  • Complete advanced branching
  • Partial white label solution
  • Email relay to boost email delivery rate
  • Advanced reporting and analysis
  • Trend analysis and data comparison
  • Auto save responsesFind auto-saved answers in reports within 24 hours, even if participants abandon the survey.
  • Include incomplete responses in a report or data export
  • Schedule delivery of saved reports
  • Expire survey invitation link after "x" days
  • Export to SPSS, XML and MS Access
  • Send survey invitation via SMS
  • Import data from other survey tools
  • Switch Invitations for a survey
  • Zapier Integration
  • Touch rules to avoid over surveying
  • Priority 24/7 email support
  • Scheduled phone supportwithin 24 hours
Enterprise Plus (Individuals)


  • Unlimited Surveys
  • Unlimited Questions
  • Unlimited Responses per Month
  • Includes features of Premium plan, plus
  • Advanced question types for powerful data collection
  • White label solution with branded URL
  • Multiple users for collaboration and enterprise deployment
  • Admin dashboard and user controls
  • Custom dashboard for analytics
  • Powerful data segmentation and data visualization
  • Text analysis and statistical significance
  • Single Sign-On (SSO)
  • Presentation ready reports in PPT, Word, Excel
  • Share dynamic links to reports and dashboards
  • Closed Loop Feedback — Email Alerts
  • Send email alerts based on quiz score
  • Salesforce integration
  • API
  • Advanced security management
  • Limit account access to trusted networks
  • Track activity through audit logs
  • Expert Review — compliance assistance
  • Fully managed project
  • HIPAA Compliance — with BAA
  • GDPR Compliance — with DPA
  • Immediate 24/7 assistance
  • Live phone-based support
  • Expert-led onboarding
  • Individualized custom training
  • Professional project consultation
  • Dedicated account manager
  • Employee 360 Evaluations
  • Employee Engagement solutions
  • Customer Experience solutions


  • Security
  • Fully Customizable
  • Customer Experience Tools
  • Employee Experience Resources
  • Cutting Edge Analytics
  • Fully Integrated with Top Tier Systems
  • Assessment Tools
  • Market Customized Resources
  • Open Communication Channels
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 02/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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SoGoSurvey Reviews

Based on 679 Rating(s)
Rating Distribution
  • 658
  • 15
  • 3
  • 3
  • 0
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Gourav KunduSource : play.google.com
(Reviewed on 12 August 2019)

a lot of bugs, plus they require a lot of personal information from the operator like contact info and phone numbers.

PraveenSource : trustpilot.com
(Reviewed on 17 July 2019)
With the pressures of studying an MBA…

With the pressures of studying an MBA and time is of short supply, you need a reliable , easy to use survey tool like SoGoSurvey with realistic and applicable templates to get you moving. There is no time or resource to learn a new application and sogosurvery does this with such ease. I needed 2 surveys, one real one for my research topic and one for testing the data, so there is this very useful feature where you can store a particular section of the survey question into a Question bank to use on your test survey. This sped up my design and testing phase and I was able to determine if the survey was applicable and that the data was clean and useable for analysis. I was able to put logic and methods even before I got the actual survey from my real participants.The other feature that was useful was that you create email templates to the different test candidates. This way you could see how the actual survey starts and ends so that you can set some expectations for your real participants. Also I was able to use a shared url and sent it via WhatsApp and it worked like a charm. It also tested the survey was able to work on different operating systems and smart phones and devices .This is very important , otherwise you then have to select your participants and you could end up with disproportionate participants and not true indicative survey data.I am excited to use SoGoSurvey and would recommend it to my fellow students and others expressing to carry out a survey without spending too much on price and steep learning curves

Source : g2crowd.com
(Reviewed on 15 July 2019)
"Excellent tool and team!"

What do you like best?

I like that it's easy to use, that I am able to customize my assessments and that it's not complicated for my clients.

The team is always available and ready to give the best customer service. I appreciate having a person available to clarify my concerns and receive suggestions whenever I need it. Customer service is very important to us when working with high level clients and international companies.

What do you dislike?

I have no dislikes. It's all in communicating your expectations.

Recommendations to others considering the product:

You've found what you're looking for!

What problems are you solving with the product? What benefits have you realized?

I am able to provide my clients with an assessment tool that simplifies the exportation of results in any format needed, making it easier for my clients to understand.

Response from Sarah Miller of SoGoSurvey

Laura, thank you for your review! We always prioritize functionality that simplifies the user experience, so we love all such examples of the platform's impact.

Also, I’ll be sharing your feedback with our customer support team. We're so glad to hear that you have had such a positive experience with our all star representatives!

V WakefieldSource : trustpilot.com
(Reviewed on 09 July 2019)
SoGoSurvey the go to tool for doctoral students!

If you’ve ever stood up from your work desk at the end of a long day of class and realized that 5he dissertation was not going to write itself, then join the club as we are in the same boat.You’ve got the dreaded IRB approval for your research topic and now it’s time to get to work. You’ve procrastinated, but you got your literature review complete and approved. Now the additional hard work starts….you’ve got to get the research completed. You feel like you are screwed!!!!!!! But people before had tackled the beast and you will too!!! You’ve gotten IRB approval again for the research questions (WHO ARE THESE IRB PEOPLE ANYWAY? ALL I KNOW IS THAT I HAVE TO PLEASE THEM AND LIKE THEM UNTIL THE DISSERTATION IS DONE)You’ve seen many survey products, such as surveymonkey.com, qualtrics , and Google forms and others, but they all have their limitations. Through the years, I’ve tried dozens of products and I needed a robust product that was cost effective as I am having to pay for this myself. Oh yeah school is not cheap, if someone didn’t tell you. However, none of these surveys seemed to work for me, either because of cost or functionality until I discovered the company SoGoSurvey. Though I was initially skeptical about the survey’s ability to help me properly align my questions with respondents, the different options offers students choices to help complete dissertation requirements. The software’s quick and easy evaluation and alignment process has left me feeling confident about my success.SoGoSurvey the go to tool for doctoral students.

RKMissionsSource : trustpilot.com
(Reviewed on 01 July 2019)
SoGoSurvey is a great tool in order to…

SoGoSurvey is a great tool in order to create surveys. I work for a small non-profit and use it to create forms that we post on our website for potential volunteers to fill out. I like SoGoSurveys' tools to create surveys and forms quickly and easily. The forms designs can be modified to fit different color schemes and are quick and easy to make. There is a learning curve initially in learning to create the forms. Also, it can be tricky once logged into the site to look at form responses, but once those have been figured out, it is a great tool. I have recommended this to others!

Zoe HewettSource : trustpilot.com
(Reviewed on 30 June 2019)
Calling all undergraduate's!

I found SoGoSurvey online whilst looking for a cloud based application through which to create a survey for my BSc dissertation. I found the website fairly user friendly, if somewhat designed more for business users. The ability to customise the design is excellent and I enjoyed browsing the different survey templates available, though I did create my own survey layout due to the nature of my target audience. The website does offer a free upgrade for all students which is fantastic for those currently studying and only requiring one or two surveys. The multiple options available in designing your survey questions, such as matrix grids, intellimatrix, demographic text boxes and likert scale can be modified which makes building your survey easy. Also, the feature for previewing each question allows for quick adjustments before finalising your survey. As a complete novice in survey design, I particularly favoured the predefined survey questions. These allowed me to see answer suggestions to my questions, some of which had not even occurred to me. I found publishing my survey straight forward, and the addition of an access count was a fantastic means of calculating my response rate. As I am not working within my target audience industry, I was unable to send invites - the access count is a great measurement tool in cases like this.Overall I would highly recommend SoGoSurvey to all students due to the multiple features and ease of use. The support team are fantastic, with fast response times and the various data export options will provide variety to your reports when analysing your data.

Fundación AspaciaSource : trustpilot.com
(Reviewed on 25 June 2019)
SoGoSurvey is an amazing tool

SoGoSurvey is an amazing tool. We have been using SoGoSurvey since 2013 for very different projects, including research, customers satisfaction surveys, training evaluations, etc. It allows you to create customized surveys on very different topics, with a very different types of questions: text box, rating, grid questions, etc. and to include your institutional logo and image. The one-single use surveys allow to follow up throughout the whole process: if the survey has been opened, read and answered. This option is great to conduct research questionnaires, so you can follow up which key informant has participated already. You can save your questions in answer banks to be used time ang again. Your previous surveys are also reusable and edited very easily. It also allows multi-use link surveys which can be distributed and get to more people. And you can publish the survey in your website or even in your social media. The tool is very intuitive and easy to use for everyone, even for total beginners. It also produces amazing reports, both quantitative and qualitative for an easy analysis, with great charts that you can transfer to a power point very easily saving a lot of time. The support team is very efficient and quick answering any question in detail. We strongly recommend SoGosurvey.

Garry BaisdenSource : trustpilot.com
(Reviewed on 23 June 2019)
Great Survey Solution

We have been using SoGoSurvey for about 5 years now. They offer FREE education plans.The survey platform this excellent, the tools are very well laid out and simple to use. You can save your questions in answer banks so you can use them time and again. There is a VERY useful reminder email function too. Oh and not to mention the awesome analysis tools. You can get your results in charts and put in a PowerPoint in just a few clicks. This used to take days of work.The customer support is great too. Very quick to respond to our questions. We hope to use this for the next 5 years. Thank you SoGo.

vithawat surawattanasakulSource : trustpilot.com
(Reviewed on 16 June 2019)
Review SoGosurvey

Hello, I'm a graduate student. Faculty of Medicine Chulalongkorn University Must have a thesis for graduation And my thesis requires a questionnaire to collect data In the first part, the general questionnaire will be made. But the advisor recommends doing an online questionnaire to gain access to a new generation Convenient and very cost effective No need to move data from paper to the computer, reduce data errors significantly. Then find out what kind of online questionnaire to use. Have tried using many websites that are available But enough that each website Will have different advantages or disadvantages Like the look of the questionnaire, not attracting to do Or not, can show some image Until a friend suggested Sogosurvey found that the external image was beautiful Attract people to do it. Can change many image styles Can add many features Until able to tell that the Sogosurvey will be a very good online questionnaire Very suitable for me Making research much easieWould like others to try and like it like me

Craig Stewart (BASICS Scotland)Source : trustpilot.com
(Reviewed on 16 June 2019)
We have been using SoGoSurvey for a…

We have been using SoGoSurvey for a number of years now for our small charity and find it an invaluable tool for collating feedback from our course attendees. The range of features available within SoGoSurvey allows us to easily collect relevant information in an informative way. SoGoSurvey truly is an example of well delivered feedback and questionnaire device suitable for modern working environments. Its ease of use when creating surveys is comfortable to even novice users and for the more experienced among us, complex multi-level feedback forms are a doddle. And the end user experience is just as fluid; questions are clear – presented in a variety of available skins, themes and colour formats, question types are easy and straight forward to understand – multiple choice, multi-answer, true/false and many more! SoGoSurveys ability to deliver your questionnaire in a variety of formats is quite impressive and modern and certainly something we at BASICS are looking into utilising more. We currently provide our participants with a direct hyperlink to our various forms and questionnaires however embedding these forms is something that really excited us! All in all SoGoSurvey is a vast, fleshed out and very efficient survey system that we highly recommend to any business.

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Videos on SoGoSurvey Youtube Official Channel

SoGoSurvey : Survey Distribution Methods Overview
Net Promoter Score (NPS) | SoGoSurvey
Send Instant Thanks Emails to Survey Participants | SoGoSurvey

SoGoSurvey Screenshots

SoGoSurvey screenshot: Create a new survey or access the survey bank directly from the homepage
SoGoSurvey screenshot: Start from scratch, copy a previous survey or choose from the bank of survey templates
SoGoSurvey screenshot: Use the drag and drop interface to add elements to surveys
SoGoSurvey screenshot: Create polls with radio button, drop down or check box options
SoGoSurvey screenshot: All surveys, polls and quizzes are mobile optimized and display on any device
SoGoSurvey screenshot
SoGoSurvey screenshot
SoGoSurvey screenshot
SoGoSurvey screenshot
SoGoSurvey screenshot: Create a new survey or access the survey bank directly from the homepage
SoGoSurvey screenshot: Create a new survey or access the survey bank directly from the homepage
SoGoSurvey screenshot: Start from scratch, copy a previous survey or choose from the bank of survey templates
SoGoSurvey screenshot: Use the drag and drop interface to add elements to surveys
SoGoSurvey screenshot: Create polls with radio button, drop down or check box options
SoGoSurvey screenshot: All surveys, polls and quizzes are mobile optimized and display on any device
SoGoSurvey screenshot
SoGoSurvey screenshot
SoGoSurvey screenshot
SoGoSurvey screenshot

SoGoSurvey Slides

Customer Feedback: How listening builds business
The Evolution of CX Service, Success, and Customer Experience


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