Browse Software
List Your Product
Loading...

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce logo
CRM Software

4.3 7,726 user ratings

Get Free Quote

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sprinklr logo
View Details
Sponsored

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

monday sales CRM by monday.com logo

monday sales CRM by monday.com

CRM Software

Get started →
Sponsored

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HubSpot CRM logo

HubSpot CRM

CRM Software

4.4 7,688 user ratings

Visit Website

Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more Maximize their sales potential with monday sales CRM by monday.com, an innovative sales platform where customization meets efficiency no coding required. Ideal for the dynamic sales professional aiming to transcend traditional CRM boundaries, this tool empowers them to convert ideas and meetings into immediate, actionable tasks, propelling deal advancement with exceptional speed. Harness the power of AI-driven smart email templates that assure impactful correspondence, ensuring them strike the perfect tone with every client interaction. With monday sales CRM's intuitive design, them can effortlessly personalize their CRM experience to suit their unique workflow. The platform’s versatility allows for full customization; edit deal stages, introduce unlimited columns, and manage multiple pipelines simultaneously, tailoring the experience entirely to their business needs. The ability to adapt quickly and efficiently in the ever-evolving sales landscape is paramount, and monday sales CRM places that capability squarely in their hands. Whether you’re a solo entrepreneur or part of a bustling sales team, they’ll find that each feature within monday sales CRM is designed to streamline their process and make their job easier. Step into a world of organized, personalized, and smarter sales management with monday sales CRM. Take charge of their sales strategy and witness their productivity soar as every lead and deal is managed with precision and agility. It's more than just a CRM; it's their partner in sales success. Read more A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0.
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $12.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $15.0. Offers Free-forever plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    98%
  • Momentum
    80%
  • Popularity
    97%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    86%
  • Momentum
    66%
  • Popularity
    90%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    60%
  • Momentum
    65%
  • Popularity
    67%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    71%
  • Popularity
    68%
SaaSworthy Awards # 2 Most Worthy # 7 Highly Rated # 12 Highly Rated # 9 Most Popular
Not Available
# 4 Highly Rated # 2 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 7,726 user ratings
4/5 1,359 user ratings
Not Available
4.4/5 7,688 user ratings
Rating Distribution
  • Excellent

    44.4%
  • Very Good

    41.9%
  • Average

    10.7%
  • Poor

    2.1%
  • Terrible

    0.8%
  • Excellent

    25.4%
  • Very Good

    54.2%
  • Average

    14%
  • Poor

    4.9%
  • Terrible

    1.5%
Not Available
  • Excellent

    57.8%
  • Very Good

    32.4%
  • Average

    5.3%
  • Poor

    1.1%
  • Terrible

    3.3%
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing

    Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting

    Not Available

    User Friendly Interface, Extensive Integrations, Email Tracking, Task Management

    High Pricing, Limited Customization, Occasional Software Glitches, Complex Workflows

Review Summary

Numerous reviewers find the software user-friendly, customizable, and effective in managing customer relationships and sales pipelines. Its robust features, such as lead generation, opportunity tracking, and analytics, are highly appreciated. However, some users mention occasional technical glitches, a steep learning curve, and pricing concerns. Overall, reviewers acknowledge Salesforce's strengths in sales automation, CRM, and customer service, highlighting its ability to streamline processes, enhance collaboration, and improve sales performance.

Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas.

Not Available

Overall, users praise HubSpot CRM for its ease of use, comprehensive features, and excellent customer support. With an average rating of 4.5 out of 5 stars across various review platforms, the platform is highly recommended for businesses seeking a user-friendly and feature-rich CRM solution. Users particularly appreciate HubSpot CRM's intuitive interface, robust sales and marketing automation capabilities, and ability to integrate with other business applications. Some reviewers have reported occasional glitches and limitations in customization options, but these are generally outweighed by the platform's strengths.

Pros & Cons
  • Unified view of each client across departments
  • Amazing shopping experiences for individual buyers
  • Quick resolution to customer queries
  • Personalised marketing schemes
  • Massive community of experts for support
  • Occasional technical glitches
  • Steep learning curve
  • Pricing concerns
  • Efficient customer experience management across multiple channels
  • Four different products to expand as per business needs
  • AI technology capable of making 5 billion predictions regularly
  • Available in 38+ languages
  • User-friendly interface and customizable dashboards
  • Complexity of certain features
  • Room for improvement in reporting capabilities
  • Pricing transparency concerns
Not Available
Not Available
  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0.
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $12.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $15.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Starter Suite $25.00 $25.00 per user / month

Professional $80.00 $80.00 per user / month

Enterprise $165.00 $165.00 per user / month

Unlimited $330.00 $330.00 per user / month

Unlimited+ $500.00 $500.00 per user / month

Advanced (Self-service only) $299.00 $299.00 per user / month

Enterprise Custom

Basic CRM $12.00 $15.00 per user / month

Standard CRM $17.00 $20.00 per user / month

Pro CRM $28.00 $33.00 per user / month

Enterprise CRM Custom

Free Tools Free

Starter l (For individuals & small teams) $15.00 $20.00 per month

Professional (For individuals & small teams) $800.00 $890.00 per month

Professional (For businesses & enterprises) $4,999.99 $4,999.99 per month

Enterprise (For businesses & enterprises) $3,600.00 $3,600.00 per month

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Salesforce Adoption Dashboards
+ 2 More
Tickets by status
+ 3 More
Customize board with columns
+ 2 More
Marketing Email
+ 6 More
Videos Video Thumbnail
+ 4 More
Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More
Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Located in: New York, New York Founded in: 2009 Located in: Tel Aviv, Israel Located in: Cambridge, Massachusetts Founded in: 2006
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

+1 917-933-7800

https://www.sprinklr.com/

Not available

https://monday.com/crm

+1 888 482 7768

https://www.hubspot.com/products/crm

Social Media Handles

Not available

FAQs

What are the key differences between Salesforce and Sprinklr?

Salesforce is a CRM software that helps businesses manage customer relationships, while Sprinklr is a social media management software that helps businesses manage their social media presence.

What are the alternatives to Salesforce?

The top alternatives to Salesforce are Zoho CRM, Microsoft Dynamics 365 for Sales, Zoho CRM Plus, HubSpot CRM, and Hubspot Marketing Hub.

What are the alternatives to Sprinklr?

The top alternatives to Sprinklr are Sprout Social, Brandwatch, Salesforce, Salesforce Advertising Studio, and Genesys PureEngage.

Which product is better for managing customer relationships?

Salesforce is a better choice for managing customer relationships because it offers a wider range of features specifically designed for CRM.

Which product is better for managing social media?

Sprinklr is a better choice for managing social media because it offers a wider range of features specifically designed for social media management.

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed