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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Opsgenie is an on-call and alert management software. The tool is integrated with more than 200 monitoring tools such as ChatOps, collaboration tools, and ITSM. It enables users to centralize alerts and notifies the right people at the right time. Users can use Opsgenie to get a notification on multiple notification channels. It can fit into any workflow; users can customize on-call schedules and create routing rules to handle alerts based on their source. Users will gain insights into improvement and success areas in their on-call and alerting process using dynamic reporting and analytics. Users can correlate deployments and commit to incidents from the Opsgenie platform. Users can either use the standalone offering of the Opsgenie platform, which integrates into any dev or IT stack. It is also included in Jira Service Management’s cloud plans delivering complete ITSM with end-to-end incident management. It offers functionality and works on secure cloud infrastructure, which ensures the safety and seamless connectivity. Read more | ResQ is the ultimate reporting and incident resolution tool for any business. The Slack integration allows seamless communication and speedy resolution of incidents right within existing Slack channels- no need to switch applications or interfaces. Because ResQ provides real-time updates, users can quickly and effectively resolve incidents as they arrive. And once the incident is over? Postmortems (retrospectives) are just a few clicks away with the easy-to-use web dashboard. Through postmortems, businesses can review the facts around an incident or issue, determine root causes and take steps to avoid similar issues in the future. ResQ makes it easier than ever for professionals to communicate when needed and make sure chances for improvement are identified afterward. Get the peace of mind that comes from knowing every issue is resolved professionally with ResQ today. Read more |
Pricing Options |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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10 Features
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Common Features for All |
Audit Trail
Auto-Assign (Incidents)
CAPA
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Task Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
CAPA
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Task Management
Ticket Management
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Organization Types Supported |
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Platforms Supported |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
Overall, OpsGenie is highly praised for its user-friendly interface, customization options, and efficient incident management capabilities. It stands out for its ability to integrate with various tools and services, making it a versatile solution for a wide range of businesses. Users appreciate its flexibility, reliability, and the ability to streamline communication and collaboration during critical incidents. However, some reviewers have expressed concerns about the pricing and occasional glitches in the system. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Essentials $9.00 $11.00 per user / month Standard $19.00 $23.00 per user / month Enterprise $29.00 $35.00 per user / month |
ResQ Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 3 More
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+ 1 More
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Videos |
+ 3 More
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Not Available |
Company Details | Located in: Austin, Texas |
Not available |
Contact Details |
+15126403000 https://www.atlassian.com/software/opsgenie |
Not available https://www.resqlabs.com/ |
Social Media Handles |
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