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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | PagerDuty helps users build real-time engineering culture, so they are even more responsive to customers' needs, thus ensuring productivity. It is the central nervous system for users' digital ecosystem. The platform sits at the heart of users' technology ecosystem and analyzes digital signals from virtually any software-enabled system. PagerDuty helps users intelligently pinpoint issues like outages and capitalize on opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to take fast action. It helps users automate work across teams, execute detailed playbooks, and accelerate resolutions. PagerDuty enables users to apply machine learning for full incident context, recommendations, and real-time triaging. It ensures that users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow, and many more. It brings a collaboration of human data and machine data to deliver insights, thus helping users improvise their performance continuously. Read more | AlertOps is a real-time, smart, automated incident management solution that integrates everything you need to quickly analyse, react, communicate, resolve, and improve issues within your system. With AlertOps, you can make use of strong no-code setup features like escalating alerts across service teams, enriching alerts and mapping custom data through Open API, and integrating with ITSM and ChatOps tools for simple collaboration and resolution. AlertOps dynamically routes alerts depending on time of day, issue type, customer or support history. It generates, closes, and amends tickets automatically or with a single click and you can use preset rules and sequences to trigger templated stakeholder notifications. To detect, prioritise, and handle issues, you can easily integrate with monitoring, ITSM, and ChatOps technologies with AlertOps. Users can use AlertOps’s open API to enhance their notifications and automate processes without having to write any code. It also offers flexible On-Call schedules that enable your company to notify the appropriate personnel at the appropriate time. Additionally, the platform offers enterprise reporting and dashboards that let you monitor team and business performance. Read more |
Pricing Options |
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SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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10 Features
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Common Features for All |
Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Safety Management
Task Management
Ticket Management
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Audit Trail
Auto-Assign (Incidents)
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Safety Management
Task Management
Ticket Management
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Reliable Alerting System, Extensive Integrations, Ease of Use, Effective Incident Management High Pricing, Confusing User Interface, Limited Customization, Mobile App Issues |
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Review Summary |
PagerDuty is widely praised for its user-friendly interface, ease of setup, and comprehensive alerting and incident management capabilities. Users appreciate its customizable dashboards, flexible escalation policies, and integrations with various third-party tools. The platform's real-time monitoring and alerting features are also well-received, with users highlighting their effectiveness in preventing outages and minimizing downtime. Additionally, PagerDuty's customer support is commended for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and performance issues, particularly during high-traffic periods. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $10.00 $10.00 per user / month Team $29.00 $35.00 per user / month Business $39.00 $47.00 per user / month Digital Operations Custom |
Starter Pack Free Standard $5.00 $8.00 per user / month Premium $15.00 $18.00 per user / month Enterprise $23.00 $27.00 per user / month Custom Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 4 More
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Videos |
+ 2 More
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Company Details | Located in: San Francisco, California | Located in: Bloomingdale, Illinois Founded in: 2015 |
Contact Details |
1-650-989-2965 https://www.pagerduty.com/ |
+1 844-292-8255 https://alertops.com/ |
Social Media Handles |
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