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Overview

Description SendBird Calls APIs just works so your users get a great experience. Build modern messaging experiences with delivery receipts, offline messaging, presence, translation, moderation tools, and analytics. From healthcare to dating to customer service, building in-app voice and video have never been easier. Power live support right within your app’s messaging experience. Push notifications keep your customers informed and engaged. Connect buyers and sellers and drive more transactions. Integrate chat with your shopping cart, payment system, reviews platform, and more. Read more MSG91 is a top-notch communication platform trusted by more than 30,000 businesses. It comes equipped with a fully-featured communication API for individual businesses and developers alike, enabling them to engage with customers in a global format. Moreover, businesses can also depend on the omnichannel platform to deliver consistent experience over transactional emails, automate website specific SMS deliveries and utilise voice communication as per need. They can even proceed to offer interactive communication through IVR, call assigning, call redirecting and call recording. For teams working together, MSG91’s inbuilt cloud customer support solution helps with quick request resolution across multiple channels, preferred by individual clients. Available 2FA integration mechanism helps with added protection and reliable authentication alike. Covered use cases include number lookup, pin generation, voice failover and global coverage. The platform also offers a real-time integration facility with external platforms like Cs-Cart, Zoho Campaign and ERP Next. Read more
Pricing Options
  • Free Trial Available
  • Starts at $399.0. Offers Custom plan.
  • Free Trial Not Available
  • MSG91 Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 83 user ratings
4.4/5 41 user ratings
Ratings Distribution
  • Excellent

    59.5%
  • Very Good

    31%
  • Average

    4.8%
  • Poor

    2.4%
  • Terrible

    2.4%
  • Excellent

    63.8%
  • Very Good

    25.5%
  • Average

    1.1%
  • Poor

    1.1%
  • Terrible

    8.5%
Review Summary
Not Available

Based on reviews from various platforms, users generally appreciate MSG91's reliable messaging services. They highlight its user-friendly interface, efficient bulk SMS delivery, and responsive customer support. However, some users have encountered occasional technical issues like delayed messages or connectivity problems. Additionally, a few reviewers have suggested that pricing could be more competitive. Overall, MSG91 is considered a trustworthy and efficient SMS solution with room for improvement in certain areas.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $399.0. Offers Custom plan.
  • Free Trial Not Available
  • MSG91 Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Starter 5K $399.00 $399.00 per month

Pro 5K $799.00 $799.00 per month

Enterprise Custom

MSG91 Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

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Vendor information

Company Details Located in: San Mateo, California Founded in: 2013 Located in: Indore, MP
Contact Details

Not available

https://sendbird.com/

01800 121 2911

https://msg91.com/

Social Media Handles

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