Home/Cloud Communication Platforms/CometChat vs SendBirdUpdated on: January 27, 2023

Compare CometChat vs SendBird

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Overview

Summary

Cometchat is a chat API and in-app messaging tool for mobile and web apps. It allows the addition of a multimedia text chat to web or mobile apps. Cometchat helps to organize users’ chats into group or private chat where they can collaborate, share media and a lot more while maintaining their privacy. It comes with in-built monetization, 92 different platforms. Cometchat also has a Real-Time Language Translation that accurately translates live chat, so there is no issue of language barrier when users are chatting with others from other parts of the globe. Vibrant stickers and emojis are also available to make chatting even more fun and style filled. Cometchat also has features like broadast messaging, voice notes, video and voice call, guest login support, a fully customizable outlook and other essential features of a chat platform. Cometchat can be used in various cases including banking, gaming, social media, e-learning and more. ..show more

SendBird Calls APIs just works so your users get a great experience. Build modern messaging experiences with delivery receipts, offline messaging, presence, translation, moderation tools, and analytics. From healthcare to dating to customer service, building in-app voice and video have never been easier. Power live support right within your app’s messaging experience. Push notifications keep your customers informed and engaged. Connect buyers and sellers and drive more transactions. Integrate chat with your shopping cart, payment system, reviews platform, and more. ..show more

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Mumbai, India / +1 888-886-3461

San Mateo, California

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Free
Free

Features

  • Up to 25 monthly active users
  • One-on-one Private Chat
  • Group Text Conference
  • Users & Friends List
  • Users & Friends Presence
  • Typing Indicators
  • Read Receipts
  • Text & Custom Structured Messaging
  • Threaded Conversations & Replies
  • Share Files & Multimedia
  • Record & Send Voice Messages
  • Chat History
  • Unread Message Count
  • Users, Groups & Message Search
  • Integrate using Widgets and pre-built UI Kits in less than an hour
Startup
$149 /Month

Best for small apps & websites

Features

  • Includes features of Free plan, plus
  • Thumbnail Generation
  • Link Preview
  • User Engagement : Emojis, Mentions
  • Push Notification
  • User-to-user Blocking
  • Moderators & Ability to Kick/Ban Users
  • XSS Filter
  • Cross-platform Sync
  • Multi-device Support
  • Import & Migration
  • Data Export
  • User & Groups Management
  • Message Moderation
  • Usage Analytics
  • Integration and APIs : Chat Widgets, UI Kits, Client SDKs, Rest APIs, GDPR API
  • Shared Cloud Servers (multiple regions)
  • Encryption in-transit (SSL/TLS) & at-rest (AES 256)
  • Compliance : SOC 2, GDPR (incl. API)
  • Community Support
  • Email Support
  • Pay-As-You-Go :Voice + Video Calling
    • Voice: $0.001 per user per min
    • Video: $0.003 per user per min
Growth
$399 /Month

Best for live apps & websites

Features

  • Included features of Startup plan, plus
  • Saved Messages
  • Pinned Messages
  • Rich Media Preview
  • User Engagement : Reactions, Giphy, Tenor, Gfycat, Message Translation
  • Collaborative Whiteboard
  • Collaborative Document
  • Email Notification
  • SMS Notification
  • Profanity Filter
  • Image Moderation
  • Data Masking
  • Post-event Webhooks
  • Bots Interface
Scale
$749 /Month

Best for established apps & websites

Features

  • Includes features of Growth plan, plus
  • Voice Transcription
  • Email Replies
  • Smart Replies
  • Polls
  • Virus & Malware Scanner
  • Sentiment Analysis
  • In-flight Message Moderation
  • Advanced Analytics
  • Dashboard Team Management
  • HIPAA w/ BAA
  • Priority Email Support
  • Real-time Live Event Support
  • Implementation Assistance
  • Customer Success Manager
Enterprise
Custom

Best for unique requirements that need to scale

Features

  • Includes features of Scale plan, plus
  • In-flight Webhooks
  • Global CDN
  • Private Dedicated Cloud Servers : Custom Add-On
  • On-Premise Servers : Custom Add-On
  • End-user API Endpoint Restriction/Role Based Access Control
  • Private Slack Support : Custom Add-On
  • Service Level Agreement : Custom Add-On
  • Custom Feature Development : Custom Add-On
Single Event
$149 Others

Best for businesses running single one-off events

Features

  • One-on-one Private Chat
  • Group Text Conference
  • Users & Friends List
  • Users & Friends Presence
  • Typing Indicators
  • Read Receipts
  • Text & Custom Structured Messaging
  • Threaded Conversations & Replies
  • Share Files & Multimedia
  • Record & Send Voice Messages
  • Chat History
  • Unread Message Count
  • Users, Groups & Message Search
  • Thumbnail Generation
  • Link Preview
  • Saved Messages
  • Pinned Messages
  • Rich Media Preview
  • Voice Transcription
  • User Engagement : Emojis, Mentions, Stickers, Reactions, Giphy, Tenor, Gfycat, Message Translation, Polls, Live Reactions
  • Collaborative Whiteboard
  • Collaborative Document
  • Push Notification
  • User-to-user Blocking
  • Moderators & Ability to Kick/Ban Users
  • XSS Filter
  • Profanity Filter
  • Image Moderation
  • Data Masking
  • Sentiment Analysis
  • In-flight Message Moderation
  • Post-event Webhooks
  • Bots Interface
  • Cross-platform Sync
  • Multi-device Support
  • Import & Migration
  • Data Export
  • User & Groups Management
  • Message Moderation
  • Usage Analytics
  • Integrations and APIs : Chat Widgets, UI Kits & Components, Client SDKs, Rest APIs, GDPR API
  • Shared Cloud Servers (multiple regions)
  • Encryption in transit (TLS/SSL) and Encryption at rest (AES 256)
  • Compliance : SOC 2, GDPR (incl. API)
  • Community Support
  • Email Support
  • Priority Email Support
  • Real-time Live Event Support
  • Pay-As-You-Go : Voice + Video Calling
    • Voice: $0.001 per user per min
    • Video: $0.003 per user per min
Unlimited Events
Custom

Best for businesses running more than one event

Features

  • Includes features of Single Event plan, plus
  • In-flight Webhooks
  • Global CDN
  • Advanced Anayltics
  • Dashboard Team Management
  • Integrations and APIs : Analytics & Usage API, Multi App Creation & Management API
  • Private Dedicated Cloud Servers : Custom Add-On
  • On-Premise Servers : Custom Add-On
  • End-user API Endpoint Restriction/Role Based Access Control
  • Implementation Assistance
  • Customer Success Manager
  • Private Slack Support : Custom Add-On
  • Service Level Agreement : Custom Add-On
  • Custom Feature Development : Custom Add-On
Multi-Tenant
Custom

Best for SaaS businesses that need to support multiple customers

Features

  • One-on-one Private Chat
  • Group Text Conference
  • Users & Friends List
  • Users & Friends Presence
  • Typing Indicators
  • Read Receipts
  • Text & Custom Structured Messaging
  • Threaded Conversations & Replies
  • Share Files & Multimedia
  • Record & Send Voice Messages
  • Chat History
  • Unread Message Count
  • Users, Groups & Message Search
  • App Management API to manage multiple customers/tenants
  • Analytics & Usage API to build your own dashboards

Pay-As-You-Go : Voice + Video Calling

  • Voice: $0.001 per user per min
  • Video: $0.003 per user per min
View Price Page
Starter 5K
$399 /Month

Features

  • 5K MAU
  • Modern messaging essentials
  • Basic moderation
  • Ticketed support

Pricing varies based on number of MAU

Pro 5K
$799 /Month

Features

  • Includes features of Starter plan, plus
  • Message translation
  • Advanced moderation & filters
  • Ticketed support

Pricing varies based on number of MAU

Enterprise
Custom

Features

  • Includes features of Pro plan, plus
  • Data export
  • Option for dedicated servers
  • Priority support

Pricing varies based on number of MAU

View Price Page

SCREENSHOTS

CometChat Screenshots
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SendBird Screenshots
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ALTERNATIVES

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