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Freshdesk

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Help Desk Software

4.4 27 user ratings

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Overview

Description Support hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for the businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep their business grow. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance the response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so your customers can easily find the answer that they are looking for. Support hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder to inform their consumers that they are unavailable or on vacation. Read more lemtalk software is a platform used to engage customers with website Live Chat. The software offers tickets to automate tasks and answer the tickets from Slack. Engage better conversations with your website visitors and create in-depth FAQ pages. Collaborate with your team to measure the performance of business. Small, Medium and Large companies make use of the software. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $40.0.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    67%
  • Momentum
    62%
  • Popularity
    74%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
Not Available
4.4/5 27 user ratings
Rating Distribution
Not Available
  • Excellent

    63%
  • Very Good

    25.9%
  • Average

    3.7%
  • Poor

    0%
  • Terrible

    7.4%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $40.0.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Starter $19.00 $19.00 per month

Standard $59.00 $59.00 per month

Elite $149.00 $149.00 per month

Startup plan $40.00 $48.00 per month

Super Hero plan $80.00 $96.00 per month

Agency plan $207.00 $249.00 per month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Support Hub screenshot lemtalk screenshot
+ 3 More
Videos Not Available Video Thumbnail
+ 2 More

Vendor information

Company Details

Not available

Located in: France
Contact Details

Not available

https://support-hub.io/

Not available

https://lemtalk.com

Social Media Handles

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