Office 365 vs Hiver Comparison

Office 365

Collaboration Software

4.4 2,223 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hiver

Collaboration Software

4.7 60 user ratings

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Overview

Description

Office 365 is a collaborative software and an highly integrated suite of office applications that can support effortless communication at workplace. The software helps in brainstorming, contact management and comes integrated with a group calendar. The tool supports in cooperative writing, where multiple people can collaboratively create the content. You can use Office 365 anytime, anywhere and surely on any device as it can be easily run on your smartphone, tablet, desktop etc. Real-time collaboration facilities are available. Office 365 helps you staying in sync with your team members. Apart from collaboration features, the software has a few productivity and spreadsheet features too. Read more

Hiver is an email collaboration that lets them manage their shared inboxes using their Gmail accounts. If they use shared inboxes within their company such as support, help desk, or sales teams then they can access, delegate, and track emails sent and received from these accounts from within Gmail. Hiver keeps the same structure as your previous team inboxes but lets them manage them from one place, which helps improve efficiency and boost collaboration, both within teams and across your company as a whole. Hiver also allows you to assign owners to email, as well as add and track the status of each email. It provides a general overview of your team’s workflow and activities and lets you track which team member is working on which emails. Hiver’s insights into performance allow them to find areas in which they can improve. Read more

Pricing Options

Free Trial Available

Free Trial Available

SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

84%
Reviews

81%
Momentum

63%
Popularity

81%

Features

Total Features	12 Features	7 Features
Common Features for All	Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Content Management Helps you to create and customize your contents to make user and SEO friendly Cooperative Writing Allows multiple people work on creating or editing a document Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments Document Management Ability to store and manage various information and documents in electronic format. Group Calendars Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Synchronous Editing Allow users to edit the same document at the same time on a simultaneous basis Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time. + 9 More - Show Less	Audio Video Conferencing Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas Brainstorming Allows team members and others coming together to encourage new idea/solution generation within a group Chat (Messaging) Allows users to collaborate better by exchanging views and collect information through chatting or texting Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Content Management Helps you to create and customize your contents to make user and SEO friendly Cooperative Writing Allows multiple people work on creating or editing a document Discussion Boards Provides a virtual discussion site where team members can interact through posted messages or by leaving comments Document Management Ability to store and manage various information and documents in electronic format. Group Calendars Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks. Synchronous Editing Allow users to edit the same document at the same time on a simultaneous basis Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Version Control It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time. + 4 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.4/5 2,223 user ratings	4.7/5 60 user ratings
Ratings Distribution	Excellent 58.3% Very Good 32.7% Average 5.8% Poor 0.9% Terrible 2.2%	Excellent 76.6% Very Good 19.8% Average 1.8% Poor 0.9% Terrible 1%
Review Summary	Not Available	Reviewers commend Hiver for its user-friendly interface, seamless integration with Gmail, and robust collaboration features. They appreciate the ability to assign emails, track their progress, and collaborate with teammates efficiently. Hiver's automation capabilities, such as automated follow-ups and canned responses, are also highly praised for streamlining workflows and saving time. Additionally, reviewers highlight the excellent customer support provided by Hiver, with prompt and helpful responses to queries. While some users mention occasional bugs and glitches, they generally agree that Hiver is a reliable and valuable tool for managing and collaborating on emails.
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Pricing

Pricing Options	Free Trial Available	Free Trial Available
Pricing Plans Monthly Plans Annual Plans	Office 365 Personal (Home) Others Microsoft 365 Family (Home) Others Office Home & Student 2021 for PC and Mac Others Microsoft 365 Business Basic Others Microsoft 365 Business Standard Others Microsoft 365 Business Premium Others Microsoft 365 Apps Others	Lite Others Pro Others Enterprise Others
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