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| Description | Hiver is an email collaboration that lets them manage their shared inboxes using their Gmail accounts. If they use shared inboxes within their company such as support, help desk, or sales teams then they can access, delegate, and track emails sent and received from these accounts from within Gmail. Hiver keeps the same structure as your previous team inboxes but lets them manage them from one place, which helps improve efficiency and boost collaboration, both within teams and across your company as a whole. Hiver also allows you to assign owners to email, as well as add and track the status of each email. It provides a general overview of your team’s workflow and activities and lets you track which team member is working on which emails. Hiver’s insights into performance allow them to find areas in which they can improve. Read more | Drag links to Gmail and turns it into a collaborative workspace providing a single inbox to manage projects, sales, marketing and customers. Users can, for example, manage shared emails like "sales@" and "support@" from inside Gmail. The team can easily use such accounts as they use their own. The software also has features such as internal team chat, due dates, tasks, calendar integrations and a drag board which is in a Kanban Layout for production scheduling. Users can switch between the default list view and a Kanban view with no loss in functionality. They can also sort emails under different columns for better visual organisation. There are a lot of colour-coding options for different time-zones, urgency levels and other factors. The software can also sync with the user's Google Calendar for smoother data flow, and users can view at a glance what their team members are working on and assign tasks accordingly. Read more |
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Reviewers commend Hiver for its user-friendly interface, seamless integration with Gmail, and robust collaboration features. They appreciate the ability to assign emails, track their progress, and collaborate with teammates efficiently. Hiver's automation capabilities, such as automated follow-ups and canned responses, are also highly praised for streamlining workflows and saving time. Additionally, reviewers highlight the excellent customer support provided by Hiver, with prompt and helpful responses to queries. While some users mention occasional bugs and glitches, they generally agree that Hiver is a reliable and valuable tool for managing and collaborating on emails. |
Overall, users praise Drag's user-friendly interface, ease of use, and comprehensive features. They appreciate the drag-and-drop functionality, customizable templates, and ability to create interactive content without coding. However, some users mention occasional bugs, limited integration options, and a learning curve for advanced features. Additionally, pricing concerns arise, with some users finding it expensive for small businesses. Despite these drawbacks, Drag generally receives positive feedback for its user experience, functionality, and customer support. |
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AI-Generated from the text of User Reviews
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Free Free Plus $8.00 $10.00 per user / month Pro $12.00 $15.00 per user / month |
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| Screenshots | Not Available |
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| Company Details | Located in: San Jose, California Founded in: 2011 | Located in: London, United Kingdom |
| Contact Details |
Not available https://hiverhq.com/ |
Not available https://www.dragapp.com/ |
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