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AI Meeting Assistants

4.9 254 user ratings

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Fireflies.ai is an online meeting recording and transcription software. The AI powered solution is capable of recording meetings over multiple web-conference platforms. It can also transcribe live conference meetings and audio files uploaded by individual organizations. Members can skim through the transcripts while playing the audio as per their convenience. The system enables employees to comment and mark specific sections of the calls to collaborate with other team members. Any long duration call can be thoroughly reviewed in real-time, users can run detailed searches across action items and other highlighted metrics. Members within a particular team can either invite others to their meeting or make the software auto-join calls through the integrated calendar. The software sends a notification email containing the transcript and recording of an individual meeting, a few minutes after the actual meeting has started. Fireflies.ai can be used to auto-populate an organization's CRM with meeting logs, notes, recordings, and other important information. It has active integrations with HubSpot, Salesforce, Slack, Zapier. Read more Gong is a software that assists organizations in handling their remote sales and their remote sales team. It lets users gain critical insights into what’s happening with their remote sales team, their deals, and their market. The inbuilt Revenue Intelligence technology which allows users to operate based on reality instead of opinions. This technology enables users to understand which deals are real. Gong automatically captures customer interaction and provides users with insights that help them identify deal risks and take appropriate action if required. The software enables users to coach their team to gain more successful closes. It allows users to replicate what their best reps do and transform their team into quota-shattering super sellers. With this software's help, users can know what is going in their market and learn about shifting sentiments in their accounts. Gong also enables users to understand what messaging & product offers to make sense for today's market. It helps users make everyone from their sales team better than the last by reviewing and analyzing their calls. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $10.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    65%
  • Momentum
    64%
  • Popularity
    90%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.9/5 254 user ratings
2.4/5 7 user ratings
Rating Distribution
  • Excellent

    92.1%
  • Very Good

    5.1%
  • Average

    0.8%
  • Poor

    0.4%
  • Terrible

    1.6%
  • Excellent

    28.6%
  • Very Good

    0%
  • Average

    14.3%
  • Poor

    0%
  • Terrible

    57.1%
User Sentiments
    Not Available

    Call Transcription, Easy to Use Interface, Extensive Integrations, Helpful Call Analytics

    Inaccurate Transcriptions, Delayed Call Processing, Limited Mobile Functionality, Overwhelming Interface

Review Summary

Fireflies.ai is a highly-rated AI-powered meeting assistant that automates note-taking, transcription, and action item generation. Users consistently praise its accuracy, ease of use, and integration with popular communication tools like Zoom, Google Meet, and Slack. While some mention occasional transcription errors or a desire for more customization, the majority agree that Fireflies.ai significantly improves meeting efficiency, allows for greater focus during the meeting, and provides clear, actionable meeting summaries.

User reviews of the product reveal both positive and negative experiences. Common praise includes its user-friendly interface, ease of use, powerful features, and excellent customer support. Many users highlight its effectiveness in boosting productivity and improving sales performance. However, some users mention occasional bugs and glitches, a learning curve for new users, and sometimes a lack of customization options, causing dissatisfaction among certain users. Overall, the product receives mostly positive feedback, with users generally satisfied with its functionality and impact on their businesses.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $10.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Pro $10.00 $18.00 per user / month

Business $19.00 $29.00 per user / month

Enterprise Custom

Gong Custom

 
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

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Vendor information

Company Details Located in: California, United States Located in: San Francisco, California Founded in: 2015
Contact Details

Not available

https://fireflies.ai/

Not available

https://www.gong.io/

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