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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | ScreenConnect (formerly ConnectWise Control) is the ultimate remote support and access solution for IT teams, enabling fast, secure, and stress-free problem-solving. With instant access to any device, technicians can troubleshoot issues remotely, eliminating the need for on-site installation and saving time while boosting productivity. The shared toolbox streamlines teamwork by letting users upload and run tools as administrators during sessions, enhancing efficiency and collaboration. Advanced features like privileged access management (PAM) ensure data stays secure, granting admin access without sharing sensitive passwords. Detailed access logs provide peace of mind, keeping businesses compliant with regulatory standards and cyber insurance requirements. Customizable extensions simplify workflows, reduce costs, and even allow businesses to share innovations on the ConnectWise Marketplace. Whether it’s resolving IT issues, transferring files securely, or managing systems behind the scenes, ScreenConnect turns complex tasks into seamless solutions. It’s a reliable partner for IT professionals, empowering them to focus on what matters, keeping users and systems running smoothly. Read more | FixMe.IT is a remote desktop solution that delivers fast, secure, and seamless connections between computers anywhere in the world. Designed with user privacy in mind, FixMe.IT uses the latest industry standards and infrastructure to ensure top-level security for every session. It’s an ideal tool for support teams, allowing them to quickly access, diagnose, and resolve technical issues on remote computers without the need for pre-installed software. With its simple setup and user-friendly interface, FixMe.IT streamlines troubleshooting, saving time and minimizing disruptions. Whether it’s providing IT support or assisting clients remotely, FixMe.IT offers a reliable, efficient, and secure way to handle remote connections.. Read more |
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| SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 2 Fastest Growing # 2 Most Popular |
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Fast and Reliable Connections, Ease of Use, Affordable Pricing, Cross-Platform Compatibility Technical Support Issues, Inconsistent Mobile Experience, Limited Linux Support, Frequent Software Updates |
Ease of Use, Affordable Pricing, Reliable Connectivity, Unattended Access Lack of Mac Support, Limited Mobile Platform Support, Slow File Transfer, Occasional Software Freezes |
| Review Summary |
Overall, users praise ConnectWise Control's remote access capabilities, ease of use, and reliable performance. However, some users have expressed concerns about occasional connection issues, limited customization options, and the pricing structure. Despite these drawbacks, ConnectWise Control is generally well-received for its ability to facilitate seamless remote desktop control, file transfer, and screen sharing, making it a solid choice for businesses seeking a remote access solution. |
FixMe-IT garners praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the software's ease of use and the wide range of features it offers, from basic maintenance tracking to advanced asset management and reporting capabilities. FixMe-IT's customer support team is also highly regarded for their responsiveness and helpfulness. However, some users have noted that the software can be expensive and that its reporting capabilities could be improved. |
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AI-Generated from the text of User Reviews
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ScreenConnect Remote Access $33.00 $41.00 per month One $30.00 $30.00 per month Standard $45.00 $59.00 per month Premium $55.00 $69.00 per month |
FixMe.IT $32.50 $39.00 per user / month |
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| Company Details | Located in: Tampa, Florida | Located in: Toronto, Canada Founded in: 2007 |
| Contact Details |
+1 800-671-6898 |
+1 617-934-2771 |
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