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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MyLiveChat logo
Live Chat Software

3.5 9 user ratings

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Overview

Description My LiveChat is an online live chat platform that facilitates the users to engage with their customers in a faster and personal way. It enables the user to chat with their customer in real-time to provide a messaging experience that has a human touch. My LiveChat offers tools to introduce a floating chat button to your website using a simple HTML code. You can provide personalized help in real time to your customers by proactive support tools and layering humans. It allows you to offer a quick and impactful support experience to your customers to increase the efficiency of your business. Users can make use of features like canned responses to answer real time questions and share files and pictures with just a few clicks. You get unlimited chats without any charges with My LiveChat. You can additionally monitor, transfer, report, and do team chats along with customizing everything, from agent greetings to company logos to your chat window. The platform is free to use for 1 seat and offers many price variations for more than 1 seat to suit every requirement and need. Read more Chatlio is a live chat app with full Slack integration that boosts visitor engagement. It is compatible with all operating systems and can be activated in three simple steps. Authorise and connect the app in Slack, procure the Chatlio widget code snippet from the website and set up your customised interface to begin chatting with your visitors. You can also style your own widget, choosing from options like Button, Chip and Tab, and then customising it with colours, shapes, and labels of your choice at no extra cost. The Chatlio app can be integrated with your website seamlessly and functions as a complete customer care system that can be used to chat with visitors without any additional software support. The automatic messaging feature of the app also helps drive visitor engagement. The Javascript API facilitates optimum control over chat widget and data while the webhooks enable the exporting of this data to third-party systems in real time. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $29.0. Offers Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    69%
  • Momentum
    62%
  • Popularity
    70%
SaaSworthy Awards # 4 Most Searched
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
3.5/5 9 user ratings
4.5/5 4 user ratings
Ratings Distribution
  • Excellent

    46.7%
  • Very Good

    20%
  • Average

    0%
  • Poor

    6.7%
  • Terrible

    26.7%
  • Excellent

    57.6%
  • Very Good

    39.1%
  • Average

    3.3%
  • Poor

    0%
  • Terrible

    0%
Review Summary
Not Available

Users appreciate Chatlio's user-friendly interface, ease of setup, and wide range of features. They commend its live chat and chatbot capabilities, which enable proactive customer engagement and efficient resolution of customer queries. Additionally, users praise Chatlio's robust reporting and analytics, which provide valuable insights into customer interactions and help identify areas for improvement. However, some users have reported occasional technical glitches and limitations in customization options. Overall, Chatlio is a well-received customer service software that offers a comprehensive suite of features to enhance customer engagement and satisfaction.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $29.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Plan Free

Starter Plan $15.00 $15.00 per month

Basic Plan $29.00 $29.00 per month

Corporate Plan $59.00 $59.00 per month

Enterprise Plan $99.00 $99.00 per month

Starter $29.00 $29.00 per month

Basic $49.00 $49.00 per month

Pro $99.00 $99.00 per month

Business $199.00 $199.00 per month

Enterprise Custom

 
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View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots MyLiveChat Screenshots
+ 5 More
Getapp : Chatlio screenshot
+ 7 More

Vendor information

Company Details Located in: Delaware, United States Located in: Seattle, Washington
Contact Details

Not available

https://www.mylivechat.com/

Not available

https://chatlio.com/

Social Media Handles

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