Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BeyondTrust Remote Support logo
View Details

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeamViewer logo
Remote Access Software

4.7 5,096 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AnyDesk logo
Remote Access Software

2.9 940 user ratings

View Details

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Microsoft Teams logo
View Details

Overview

Description BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data. Read more TeamViewer solutions are now smarter with AI, offering fast and reliable support to track issues, identify trends, and resolve problems before they impact users. With AI-powered features, users can proactively address issues, ensuring seamless IT support on a secure-by-design platform. Troubleshoot customer machinery remotely in seconds using Smart Service, or rely on TeamViewer’s secure remote connectivity to solve problems quickly and efficiently. As the world’s largest and fastest remote connection network, TeamViewer provides everything required to manage computers, servers, and devices from anywhere. It’s the ultimate enterprise remote support tool, offering industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfers. Whether for IT professionals or businesses, TeamViewer ensures unmatched reliability and security in remote support, making it the only tool to stay connected and in control. Read more Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access. Read more Microsoft Teams is an intuitive group chat software, offering organised collaboration facilities. A team comprising 2 to 10,000 members can meet, share their thoughts, discuss ideas and get to know each other. Members can share their emotions in the form of emojis, stickers, gifs or one to one personal messages. Teams working on large projects can share relevant documents besides editing related files, they can complete the editing task on Powerpoint, Word or Excel as per their convenience. Screen sharing facility within Microsoft Teams, enables greater collaboration levels, as managers get to channelize their thought processes in an efficient manner. Members can enable the together mode to feel like they are under one roof, as the particular solution generates a shared background for all. Members can co author multiple files, owner of an individual file can enable role based security access and share with others. Microsoft Teams is compatible with top graded security regulations, ensuring total protection. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $24.9. Offers Custom plan.
  • Free Trial Available
  • Starts at $22.9. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $4.00. Offers Free-forever plan.
SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    92%
  • Momentum
    62%
  • Popularity
    71%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    100%
  • Momentum
    71%
  • Popularity
    87%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    79%
  • Popularity
    85%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    91%
  • Momentum
    63%
  • Popularity
    73%
SaaSworthy Awards # 5 Fastest Growing # 4 Most Popular # 2 Most Worthy # 1 Fastest Growing
Not Available
# 3 Fastest Growing # 8 Most Popular

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.8/5 346 user ratings
4.7/5 5,096 user ratings
2.9/5 940 user ratings
Not Available
Rating Distribution
  • Excellent

    83.2%
  • Very Good

    14.5%
  • Average

    2.3%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    77.1%
  • Very Good

    17%
  • Average

    2.3%
  • Poor

    0.7%
  • Terrible

    2.9%
  • Excellent

    36.3%
  • Very Good

    9.4%
  • Average

    7%
  • Poor

    5.4%
  • Terrible

    41.9%
Not Available
User Sentiments

    Ease of Use, Extensive Integrations, Strong Security, Cross-Platform Compatibility

    Occasional Connection Drops, Slow Performance with Large Deployments, Limited iOS Device Control, Complex Configuration Options

    Ease of Use, Fast and Reliable Connection, Excellent Customer Service, Free for Personal Use

    Complex New User Interface, Falsely Flagged as Commercial Use, Occasional Connection Issues, Slow File Transfer Speeds

    Ease of Use, Fast and Reliable Connections, Cross-Platform Compatibility, Unattended Access

    Security Concerns, Mobile App Functionality, Customer Support Responsiveness, Occasional Connectivity Issues

    Ease of Use, Seamless Video Conferencing, Extensive Integrations, Reliable Chat Functionality

    Occasional Performance Issues, Complex User Interface, Inconsistent Mobile Experience, Limited File Storage

Review Summary

Users praise Bomgar's user-friendly interface, ease of setup, and comprehensive remote support capabilities. Its remote control and screen sharing features are highly regarded, enabling efficient troubleshooting and assistance. Users appreciate the ability to transfer files securely, access remote computers unattended, and resolve issues promptly. Additionally, the mobile app is lauded for its convenience and functionality. However, some users have reported occasional connectivity issues and challenges with specific operating systems or software configurations. Overall, Bomgar is well-received for its robust features, user-centric design, and effective remote support solutions.

TeamViewer is generally well-received by users for its remote access and support capabilities, receiving positive feedback for its ease of use, cross-platform compatibility, and reliable performance. The software is lauded for its user-friendly interface, making it accessible to users of varying technical expertise. Additionally, users appreciate the range of features offered, including screen sharing, file transfer, and remote control, which enhance collaboration and troubleshooting processes. However, some users have reported occasional connectivity issues and concerns regarding the cost of certain features. Overall, TeamViewer is considered a dependable and effective solution for remote access and support, with a user-friendly interface and a comprehensive set of features.

Users widely praise AnyDesk for its exceptional remote desktop capabilities, highlighting its seamless performance, minimal latency, and user-friendly interface. They appreciate its cross-platform compatibility, allowing effortless connections between various devices. The software's security features, such as end-to-end encryption and two-factor authentication, instill confidence in users. Additionally, AnyDesk's customer support receives positive feedback for its responsiveness and helpfulness. However, some users mention occasional connection issues and suggest improvements in mobile app functionality. Overall, AnyDesk is highly regarded for its reliable remote access solutions, earning it a strong reputation among users.

Microsoft Teams, a popular collaboration tool, receives mixed reviews from users. Many praise its ease of use, integration with other Microsoft products, and extensive features for communication and collaboration. However, some users express concerns about its complexity, occasional technical issues, and the need for better mobile app optimization. Additionally, some reviewers mention that the platform can be overwhelming for those not familiar with Microsoft's ecosystem.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $24.9. Offers Custom plan.
  • Free Trial Available
  • Starts at $22.9. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $4.00. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

BeyondTrust Remote Support Custom

TeamViewer Remote Access $24.90 $24.90 per month

TeamViewer Business (For Single Users) $50.90 $50.90 per month

TeamViewer Premium $112.90 $112.90 per month

TeamViewer Corporate $229.90 $229.90 per month

TeamViewer Tensor Custom

Free Free

Solo $22.90 $22.90 per month

Standard $35.90 $35.90 per month

Advanced $79.90 $79.90 per month

Ultimate Custom

Microsoft Teams Free

Microsoft 365 Personal $6.99 $6.99 per month

Microsoft 365 Family $9.99 $9.99 per month

Microsoft Teams Essentials $4.00 $4.00 per user / month

Microsoft 365 Business Basic $6.00 $6.00 per user / month

Microsoft 365 Business Standard $12.50 $12.50 per user / month

 
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing
View Detailed Pricing

Have Questions? We can help!

Get personalized recommendations from our experts on call

Call Me

Trusted by more than 5 Million users across the globe.

Thank you for the enquiry. One of our software analysts will contact you soon.

Screenshots & Videos

Screenshots Not Available Remote Access
+ 1 More
AnyDesk screenshot
+ 4 More
Not Available
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More
Video Thumbnail
+ 2 More
Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Georgia, United States Located in: Göppingen, Germany Founded in: 2005 Located in: Stuttgart, Germany Founded in: 2014 Located in: Redmond, Washington
Contact Details

+1 770-407-1800

https://www.beyondtrust.com/remote-support

+49 7161 305898581

https://www.teamviewer.com/en/products/teamviewer/

+49 711 184270 00

https://anydesk.com/

Not available

https://products.office.com/en-us/microsoft-teams/group-chat-software

Social Media Handles

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed