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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bitrix24 logo
View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vtiger logo
CRM Software

4.2 293 user ratings

View Details
Featured

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Creatio CRM logo

Creatio CRM

CRM Software

4.5 13 user ratings

Visit Website
Featured

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bigin by Zoho CRM logo

Bigin by Zoho CRM

CRM Software

4.7 544 user ratings

Visit Website

Overview

Description Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it. Read more Vtiger all-in-one CRM stands out as a comprehensive solution designed to streamline and enhance the synchronization between the company's marketing, sales, and support teams by leveraging unified customer data through its One View feature. Simplifying CRM to its core, Vtiger equips businesses with the necessary tools and functionalities across crucial departments such as Sales, Help Desk, and Marketing. This enables a holistic view of customers, incorporating essential details like names, phone numbers, previous interactions, and account history for more informed decisions and strategies. By utilizing features such as landing pages, web forms, email campaigns, and customized sequences, Vtiger CRM aids in acquiring leads and fostering enduring relationships. The Process Designer feature further allows for the designing, automation, implementation, management, monitoring, and optimization of business processes, enhancing operational efficiency. Moreover, Vtiger's extensive collection of preloaded email and print templates streamlines communication and document customization, saving valuable time. Additionally, Vtiger simplifies appointment scheduling, enabling meetings to be arranged in just a few clicks, thereby ensuring that managing the business engagements is both efficient and hassle-free. Read more Creatio offers one platform to automate industry workflows and CRM with AI, no-code, and a maximum degree of freedom. Designed for large businesses, it provides enterprise-grade scalability, robust security, and seamless integration to align operations across departments while driving efficiency and innovation. With Creatio, you can take advantage of a ready-to-go industry-leading CRM as well as enable users - whether business users without coding skills or professional developers - to create powerful business apps. Also, the pricing starts from $25 for CRM. Read more Bigin by Zoho CRM is a refreshingly simple CRM built with small businesses, startups and growing teams in mind. It is designed to be intuitive and easy to use, helping you bring all your customer-facing operations—including sales, marketing, onboarding, delivery, and support—all into one place. Bigin lets you manage every important interaction and customer relationship with ease—no more switching between spreadsheets or dealing with overly complicated tools. Over 30,000+ businesses globally trust Bigin to simplify their processes and strengthen their customer relationships. Whether you are just starting out or scaling up, Bigin gives you the features you need to keep growing! Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $43.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $12.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $40.0.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    64%
  • Popularity
    95%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    70%
  • Popularity
    80%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    65%
  • Momentum
    60%
  • Popularity
    77%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    85%
  • Momentum
    64%
  • Popularity
    79%
SaaSworthy Awards # 2 Most Worthy # 5 Fastest Growing # 17 Fastest Growing # 12 Most Popular
Not Available
# 11 Most Popular # 14 Highly Rated

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
2.5/5 73 user ratings
4.2/5 293 user ratings
4.5/5 13 user ratings
4.7/5 544 user ratings
Rating Distribution
  • Excellent

    26%
  • Very Good

    9.6%
  • Average

    5.5%
  • Poor

    2.7%
  • Terrible

    56.2%
  • Excellent

    37.5%
  • Very Good

    41%
  • Average

    20.5%
  • Poor

    0.7%
  • Terrible

    0.3%
  • Excellent

    53.8%
  • Very Good

    46.2%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    73.3%
  • Very Good

    23.7%
  • Average

    2.4%
  • Poor

    0.2%
  • Terrible

    0.4%
User Sentiments

    Feature Rich CRM, Extensive Collaboration Features, Ease of Use, Affordable Pricing

    Unreliable Customer Support, Confusing Interface, Limited Mobile Functionality, Occasional Technical Issues

    Customization Options, Extensive Integrations, Excellent Customer Support, Comprehensive Feature Set

    Outdated User Interface, Mobile App Functionality, Slow Loading Times, Reporting Capabilities

    Not Available

    Ease of Use, Affordable Pricing, Effective Sales Pipeline Management, Seamless Gmail Integration

    Limited Integrations with third-party apps, Limited Customization Options, Occasional Software Bugs/Glitches, Inadequate Customer Support

Review Summary

Overall, users praise Bitrix24's user-friendly interface, customization options, and comprehensive features such as CRM, project management, and communication tools. The platform reportedly streamlines business processes and improves collaboration. However, users also mention occasional technical glitches, limited reporting capabilities, and a learning curve for new users. Some reviewers suggest improving customer support and documentation. Additionally, while Bitrix24 offers a generous free plan, some users express concerns about the pricing of advanced features and add-ons.

Overall, users find the product easy to use and affordable, with good customer support. Many appreciate its customization options, mobile accessibility, integration capabilities, and reporting features. Frequent updates and a user-friendly interface are also praised. However, some users mention occasional technical glitches, limited customization options in certain areas, and a learning curve for new users. Reporting capabilities and analytics could also be improved, and some users find the interface outdated.

Not Available

Many users appreciate Bigin's simplicity and ease of use, citing its user-friendly interface and intuitive design as key strengths. The software's customizable features and ability to integrate with other business tools are also frequently praised. However, some users have encountered challenges with the system's limited reporting capabilities and occasional technical issues. Additionally, a few reviewers have expressed concerns about the software's pricing structure and the lack of certain advanced features found in competing products.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $43.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $12.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $40.0.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Free (Cloud) Free

Basic (Cloud) $43.00 $61.00 per month

Standard (Cloud) $87.00 $124.00 per month

Professional (Cloud) $175.00 $249.00 per month

Enterprise (Cloud) $325.00 $499.00 per month

Business (On-Premise) $2,990.00 $2,990.00 One-Time Payment

Enterprise (On-Premise) $24,990.00 $24,990.00 One-Time Payment

One Pilot Free

One Growth $12.00 $12.00 per user / month

One Professional $30.00 $42.00 per user / month

One Enterprise $42.00 $58.00 per user / month

One AI $50.00 $66.00 per user / month

Creatio CRM $40.00 $40.00 per user / month

Free Free

Express $7.00 $9.00 per user / month

Premier $12.00 $15.00 per user / month

Bigin 360 $18.00 $21.00 per month

 
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Screenshots & Videos

Screenshots Communication screenshot
+ 9 More
Contacts screenshot
+ 6 More
Not Available 360 Degree View
+ 4 More
Videos Video Thumbnail
+ 3 More
Video Thumbnail
+ 1 More
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+ 1 More
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+ 1 More

Vendor information

Company Details Located in: Alexandria, VA Founded in: 1998 Located in: Bangalore, India Founded in: 2004 Located in: Boston, MA - 02109 Located in: Pleasanton, California
Contact Details

+1 703-740-8301

https://www.bitrix24.com/

+91 9243602352

https://www.vtiger.com/

+1 617 765 7997

https://www.creatio.com/crm

+1 888-900-9646

https://www.bigin.com/

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