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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software enables users to offer instant and exceptional IT support to their valuable customers across the globe. One of the main features of Atera is that it sends real-time notifications to users about the potential problems that may happen so that users can prepare themselves in advance. In addition, businesses can also depend on the same to receive real-time status on system resources, networking and IP monitoring, logged in customers, SQL Server, Active Directory and many other essential elements. Further, the IT automation services provided by the software also come in handy to manage a variety of administrative and maintenance tasks that can be applied to workstations and servers in no time. Atera comes with an automated Patch Management system that can be applied to individual devices and groups as per convenience. Finally, the remote maintenance capabilities offered by Atera helps out companies with their service manager, command prompt and task manager facilities. Read more | IT Glue is an intuitive IT document management platform that helps companies to maximise efficiency, transparency and consistency within teams. The platform can be used to link a variety of related documents together, providing real-time access to valuable information to individual users. Moreover, admins can also keep their documents secure with the help of an immutable audit trail and a next-generation password management engine, which is fully lined with all of the other documents/information. IT Glue supports dozens of integrations with popular PSA, BDR RMM and other platforms, making it easy for users to sync and store documents in a more organised way. Moreover, programmatic access to write and read about account-specific data and connect with third-party tools, speed up the entire document management process. SOC 2 compliance, access control and secure password vault, offers enterprise-grade security that wins the overall confidence of user companies. The platform also allows admins to create a personal password alongside a shared team password to add another layer of security. Read more | Hudu is a documentation software that is built to enhance your IT environments by providing you the options to document, organize and store your data. It provides you powerful tools to organize your data, encrypt your client passwords and manage the workflow of your organisation, all at one place. Hudu offers the features to maintain powerful relationship mapping by allowing you to connect articles and assets with strong relationships. It also provides options like expiration tracking for setting up alerts to remind about the expiration of the asset that can be sent to Microsoft Teams or Slack. You can track progress and manage your workflow, customize assets and protect your data with strong 256-bit encryption with Hudu. It is integrated with various powerful softwares including Office 365. Users additionally get the feature of password breach detection and password sharing with Hudu. You can also enable multi-factor authentication to increase the security and protection of your data. The software offers a self-hosted premium plan for three users apart from a free 7-days trial to try out its features. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Affordable Pricing, Ease of Use, Comprehensive Feature Set, Extensive Integrations Slow Remote Connection Initialization, Limited Mobile App Functionality, Inconsistent User Interface, Weak Reporting |
Centralized Documentation, Extensive Integrations, Easy to Use Interface, Robust Search Functionality Mobile App Functionality, Occasional System Outages, Limited Customization Options, Slow Support Response |
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| Review Summary |
Overall, users appreciate Atera's comprehensive features, user-friendly interface, and strong customer support. Many reviewers highlight its effectiveness in streamlining IT tasks, improving technician productivity, and providing remote access capabilities. The remote monitoring and management features are particularly praised for enabling efficient issue identification and resolution. However, some users mention occasional bugs or performance issues that require improvement. Additionally, a few reviewers suggest enhancements to the reporting capabilities and mobile app functionality. |
Overall, reviewers found the product easy to use and helpful in centralizing and organizing IT documentation. Many appreciated its user-friendly interface, the ability to easily add and search for information, and the option to create customized reports. Additionally, reviewers noted the excellent customer support and regular updates that enhance the product's functionality. Some users experienced occasional glitches and suggested improvements for the mobile app and integration options. However, most reviewers agreed that the product is valuable for managing and streamlining IT documentation, making it a reliable choice for businesses seeking a comprehensive documentation management solution. |
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| Read All User Reviews | Read All User Reviews | Read All User Reviews |
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Pro (MSP) $99.00 $119.00 per user / month Growth (MSP) $129.00 $149.00 per user / month Power (MSP) $169.00 $199.00 per user / month Super Power (MSP) Custom Professional (IT Department) $149.00 $169.00 per user / month Expert (IT Department) $169.00 $199.00 per user / month Master (IT Department) $199.00 $239.00 per user / month Enterprise (IT Department) Custom |
Basic $29.00 $29.00 per user / month Select $34.00 $34.00 per user / month Enterprise $39.00 $39.00 per user / month |
Hudu $31.00 $31.00 per month |
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| Company Details | Located in: Tel Aviv, Israel Founded in: 2014 | Located in: Vancouver, British Columbia Founded in: 2013 | Located in: Fort Collins, Colorado Founded in: 2019 |
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+1 844-235-4583 |
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