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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Confetti |
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Zendesk Support Suite |
| Description | 15Five is a performance management software that helps companies to develop effective managers, productive employees and a top-performing work environment. Evidence-based surveys offered by the platform, promises real-time access to an accurate measure of how employees are performing. Further, managers can depend on the extensive tools available to support and elevate their team’s performance. 15Five also enables admins to clarify and track top objectives for everyone in the company, so that employees can focus on what matters most. A learning solution equipped within empowers managers to drive employee engagement and performance at the same time. Powerful integration with external portals like Slack, Jira, Namely, BambooHR, Microsoft Teams, SSO, SCIM and Workday, helps companies boost their communication system in real-time. 15Five helps companies to expand their social network and find people who can help and encourage each other to build world-class workplaces. Moreover, it also comes with a robust API, facilitating seamless business process outcomes. Read more | Officevibe is an intuitive employee engagement monitoring solution that fosters accurate engagements between teams by cultivating their trust levels. The platform comes loaded with a vast array of features that is capable of capturing employee-specific feedback, improving cohesiveness between teams in an efficient manner. Officevibe offers a variety of pulse surveys that help companies measure and track engagement levels across every team. Businesses can deliver weekly 2 minute surveys for employees to get them done. Also, these survey algorithms are thoroughly planned to drive employee engagement rates in an efficient manner. Further, Officevibe offers a safe space for all employees to provide honest feedback in an anonymous way. Users can also depend on the same to convert feedbacks into chats and receive detailed employee reports created with aggregate survey results data. This way they get access to a clear overview of areas that require immediate modifications. Moreover, detailed reports help team leaders spot trends easily and plan two-way communications seamlessly. Read more | Confetti makes it easy to discover and book hundreds of live-hosted team-building experiences designed to enhance the company culture. The growing catalog features exclusive, exciting experiences tailored to the season and meet the team’s needs. We’ve revolutionized corporate event planning with a simple process to plan, book, and pay instantly. The expert event coordinators ensure a smooth, seamless experience for users and a memorable time for team members. From detailed event briefings to customized invites, Confetti supports users every step of the way. The live hosts are not only experts in their fields but are also trained to create engaging experiences that bring everyone together—even the quietest team members. Whether planning a virtual event or an in-person experience, Confetti helps to build stronger teams and unforgettable memories. Let’s make planning fun and effortless! Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 7 Fastest Growing # 12 Fastest Growing |
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Ease of Use, Improved Communication & Collaboration, Effective Performance Management, High Five Feature Lack of Seamless Integrations, Overwhelming Reminders & Notifications, Confusing Objectives Feature, Limited Mobile Functionality |
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Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
| Review Summary |
Overall, users praise the platform's user-friendly interface, ease of use, and customizable features that cater to diverse team needs. Its performance management tools, goal tracking capabilities, and continuous feedback system are highly valued. Users appreciate the platform's ability to foster open communication, improve team alignment, and drive employee engagement. However, some users have expressed concerns regarding the platform's pricing, occasional technical issues, and the need for more robust reporting and analytics capabilities. |
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Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Basic $7.00 $7.00 per user / month Plus $14.00 $14.00 per user / month Performance Custom |
Manager Essentials Free Premium $3.33 $4.00 per user / month |
Pay As You Go Others Plus Others Pro Others Enterprise Custom Annual Event Planning Custom |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
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| Company Details | Located in: San Francisco, CA Founded in: 2011 | Located in: Montreal, Canada Founded in: 2013 | Located in: Boca Raton, Florida Founded in: 2017 | Located in: San Francisco, California - 94103 Founded in: 2007 |
| Contact Details |
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+1 917-310-3193 |
+1 415-418-7506 |
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