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About ShopKeep

ShopKeep now Lightspeed is a POS and retail software that strives to offer solutions consisting of point of scale, eBusiness, and payment processing, which helps to extend growing and emerging businesses. ShopKeep by Lightspeed offers wide scope for businesses by being useful in configuring an eCommerce store, potentially managing their employees and inventory, integrated invoice management, having access to real-time sales reports, and much more. After the amalgamation, ShopKeep by Lightspeed has acquired more ability and resources, making it easier to proliferate product innovation. Besides all these changes, the success of the businesses remains consistent, and their utmost concern. ShopKeep is not less than any back office for the users, where all the moving parts of the business can be handled in a single online portal, making it a clear choice for the businesses. The services and features of point sale systems offered by ShopKeep greatly help the users sell their products and services across various channels; users can also maintain their day-to-day operations and acquire payments. The platform offers a free trial for testing and trying its features in order to assist you in making the right choice before buying a subscription plan.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    97%
  • Momentum
    62%
  • Popularity
    91%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (iOS)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

ShopKeep Features

Retail Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%

Sales Tracking

Helps to track sales systematically

Returns Management

Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.

Multi-Location

Helps to manage business affairs across multiple sales channel

Gift Card Management

Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store

eCommerce

Facilitates buying and selling goods/services online using internet facility

Discount Management

Helps in enjoying better visibility so that suppliers avail discounts

Customer Database

Helps with a collection of data assembled from each customer.

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Purchasing

Acquiring goods or services required for the business at minimal cost

POS Features

Touch Screen (Billing)

Allows making bills by simply touching the desktop or mobile POS screen

Returns Tracking

Helps to keep track of all the goods returned by customers

Retail Management

Helps in automating, managing, monitoring and handling all the aspects of a retail business

Restaurant POS

Comes with useful and attractive restaurant management features and facilitates automating restaurant operations

Pricing Management

Helps to provide better control over pricing and allows managing efficiently financial revenue & risk

Ordering Automation

Helps in automating the ordering system and supports online billing

Layaway Management

Helps retailers offer their customers the option to buy products a little at a time or in increments.

Customer Account Profiles

Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience

Barcode Scanning

Helps in scanning the barcode in an automated and simple manner

Loyalty Program

Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company

Sales Tracking

Helps to track sales systematically

Gift Card Management

Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store

eCommerce

Facilitates buying and selling goods/services online using internet facility

Discount Management

Helps in enjoying better visibility so that suppliers avail discounts

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Commission Management

Helps in managing and tracking the commission amounts and simplify as such calculations
ShopKeep Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 02/04/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ShopKeep Pricing.

ShopKeep Alternatives

View All ShopKeep Alternatives

ShopKeep Reviews

User Rating

4.2/5 (Based on 1,687 Ratings)

Rating Distribution

  • Excellent

    66%
  • Very Good

    13.4%
  • Average

    5.4%
  • Poor

    3%
  • Terrible

    12.2%

User Sentiments

User-Friendly Interface, Comprehensive Reporting, Excellent Customer Support, Extensive Integrations

Unreliable Hardware, Poor Inventory Management, Frequent Software Glitches, Inflexible Contract Terms

Do You Use ShopKeep?

Write a Review

Review Summary

Overall, users praise ShopKeep for its ease of use, comprehensive features, and excellent customer support. Commonly cited advantages include intuitive interface, efficient inventory management, robust reporting capabilities, and the ability to customize the system to fit specific business needs. However, some users have expressed concerns regarding occasional glitches, limited integration options, and the pricing structure. Additionally, a few reviewers have reported issues with the mobile app's functionality.

Pros

  • Userfriendly interface simplifies management of inventory, sales, and customers.
  • Efficient POS system with payment processing options caters to multiple business needs.

Cons

  • Limited reporting and analytics capabilities may not meet the demands of larger businesses.
  • Occasional technical difficulties and glitches can disrupt operations and impact user experience.

ShopKeep Reviews

AI-Generated from the text of User Reviews

Videos on ShopKeep

ShopKeep Screenshots

ShopKeep FAQs

What is ShopKeep used for?

ShopKeep is Retail Software. ShopKeep offers the following functionalities:

  • Sales Tracking
  • Returns Management
  • Multi-Location
  • Gift Card Management
  • eCommerce
  • Discount Management
  • Customer Database
  • Inventory Management
  • Purchasing

Learn more about ShopKeep features.

What are the top alternatives for ShopKeep?

Does ShopKeep provide API?

No, ShopKeep does not provide API.

ShopKeep Contact

Vendor Details

New York, NY - 10016

Contact Details

+1 800-820-9814

https://www.shopkeep.com/

Social Media Handles

Grid Report for ShopKeep

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ShopKeep Integrations

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