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About Lightspeed eCom

Lightspeed is an ecommerce platform that helps independent companies bring towns and communities to life. They're more than a high-tech cash register. Customers may use it to easily construct, manage, and expand their retail, restaurant, or eCommerce business, as well as provide a world-class customer experience. Lightspeed eCom provides end-to-end inventory, customer management, sales, and analytics solutions across all channels, including in-store and online. It uses a ticket system to simplify returns and exchanges, as well as allowing customers to save their favourite things to a wishlist for later purchase. You can quickly import merchandise from your physical stores into your eCom shop with a single click, giving customers real-time updates on stock levels. You can also sell stock from all of your locations online and have Lightspeed notify you when you need to transfer stock to meet online orders. It allows you to make large modifications to your product data quickly and easily using spreadsheet imports and exports. Furthermore, it allows your customers to book your services online. Your webstore makes it simple for them to schedule appointments. It has automatic confirmation and reminder emails.

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Screenshots & Videos

Reporting Analytics
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    80%
  • Momentum
    60%
  • Popularity
    72%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Lightspeed eCom Awards

Lightspeed eCom Features

Ecommerce Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%

Shopping Cart

Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process

Promotions Management

Supports and assists in handling several promotional or marketing activities of a company online

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Loyalty Program

Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company

Customer Accounts

Facilitates maintaining and monitoring accounts of customers and records critical data concerning them

Catalog Management

Helps managing and monitoring business product or service catalog

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Returns Management

Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Channel Management

It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.

SEO Management

Allows to optimize the website to support easy indexing by search engines

Product Configurator

Helps to configure or to design products almost exactly the way a specific customer wishes it to be

Multi-store Management

Provides technological help in electronically manage multiple stores using just a single platform
Lightspeed eCom Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 05/11/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Lightspeed eCom Pricing.

Lightspeed eCom Alternatives

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Lightspeed eCom Reviews

User Rating

4.1/5 (Based on 1,340 Ratings)

Rating Distribution

  • Excellent

    72.6%
  • Very Good

    5.8%
  • Average

    1.1%
  • Poor

    2.2%
  • Terrible

    18.2%

User Sentiments

Ease of Setup, Highly Customizable Platform, Feature Rich Platform, Excellent Customer Support

Limited Third-Party App Integration, Lack of Bulk Customer Data Upload, Limited Discount Options, Complex for Small Businesses

Do You Use Lightspeed eCom?

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Review Summary

Overall, users praise Lightspeed's ease of use, comprehensive features, and strong customer support. They appreciate the intuitive interface, customizable features, and integration options. Many users find Lightspeed reliable and efficient, enabling them to manage their businesses effectively. However, some users have concerns about the cost and occasional technical issues. Additionally, some users suggest improvements to reporting and analytics capabilities. Overall, users generally have a positive experience with Lightspeed, highlighting its user-friendly design, feature-rich platform, and supportive customer service.

Pros

  • Easy to use interface and intuitive dashboard for seamless navigation and management.
  • Robust reporting and analytics capabilities for indepth insights into sales performance and customer behavior.

Cons

  • Limited customization options for reports, hindering personalized data analysis.
  • Occasional system glitches and downtime, leading to disruptions in operations.

Lightspeed eCom Reviews

AI-Generated from the text of User Reviews

Videos on Lightspeed eCom

Lightspeed eCom Screenshots

Lightspeed eCom FAQs

What is Lightspeed eCom used for?

Lightspeed eCom is Ecommerce Software. Lightspeed eCom offers the following functionalities:

  • Shopping Cart
  • Promotions Management
  • Order Management
  • Loyalty Program
  • Customer Accounts
  • Catalog Management
  • Email Marketing
  • Returns Management
  • Inventory Management
  • Channel Management
  • SEO Management

Learn more about Lightspeed eCom features.

What are the top alternatives for Lightspeed eCom?

Does Lightspeed eCom provide API?

Yes, Lightspeed eCom provides API.

Lightspeed eCom Contact

Vendor Details

Montreal, Canada Founded : 2005

Contact Details

+1 866-932-1801

https://www.lightspeedhq.com/ecommerce/

Social Media Handles

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Lightspeed eCom Integrations

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