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This report provides actionable takeaways that retailers can use to provide a more satisfying omnichannel shopping experience for their customers. They provide evidence that leveraging technology and an interactive store experience will ensure that shoppers enjoy the highest quality experience while retail staff maximizes their productivity and revenue contribution to the business.
Table of contents
Driving the Omnichannel Experience
Who is the Modern Consumer?
Convergence of store and online experiences
The power of people
Takeaways
About Bookingbug
Appendix