Rainbow

Features

• Apps for Computers (Web, Windows & macOS Desktop), Smartphones (Android, iPhone), Tablets (Android, iPad) and Android TV
• Availability in more than 88 countries and 22 languages
• Team collaboration (bubbles/folders)
  • 5 folders
  • 50 bubbles
  • Group chat with 20 participants
• Company and public channels (broadcast news): Follow
• Unlimited search (people, bubbles, channels, messages, companies)
• Member network, member groups, business contacts
• Guest access
• Conversation management
• Persistent chat (1 on 1, group chat)
• Presence information
• Built-in voice and video calling, screen/app sharing: 1 on 1
• File sharing, storage: 1 GB of storage
• Call history
• OmniPCX Enterprise, OXO Connect
• Business phone control (with single call management)
• Phone presence
• Call logging
• Region-based data residency
  • Data Centers in EMEA (France, Germany), NA (Canada), APAC (Australia, China, Singapore) and CALA (Brazil)
• Data encryption at rest and in transit (AES-256)
• Single Sign-On (SSO)
• Certified ISO/IEC 27001 Information Security Management Systems
• Certified ISO/IEC 27017 Information Security Controls
• Certified ISO/IEC 27018 Protection of Personally Identifiable Information
• Certified Health Data Hosting (HDS) in France
• EU General Data Protection Regulation (GDPR)
• ISO/IEC 20000-1 Information Technology Service Management
• Rainbow Help Center
• Company administration and control: 1 administrator
• Custom company logo, custom company banner

For teams and businesses ready to make Rainbow the center for their projects and communications

Features

• Includes features of Essential plan, plus
• Team collaboration (bubbles/folders)
  • 100 folders
  • 200 bubbles
  • Group chat with 100 participants
  • Manage multiple organizers
  • Schedule meetings
  • Manage tags
• Unlimited search (people, bubbles, channels, messages, companies) + Properties/tags
• Recording (1 on 1 and conferences)
• Ad-hoc web conferencing (add participants to a one-one-one call)
• Click2Call connector for Google Chrome
• Rainbow Telephony connector for Microsoft Teams
• Calendar information
• Microsoft Outlook plug-in
• Rainbow Business Contact directory
• Microsoft Office 365/Azure Active Directory (AD) - Public contact search
• Any device (choose and control any phone)
• VoIP calling (to PBX extensions, to public phone numbers)
• Caller identification, user search via the PBX phone book
• Second call management, 3-way call, call forwarding
• Voicemail (visual interface, notifications, call)
• Cloud PBX services
• Company administration and control: Multiple administrators (up to 20)
• Usage reporting
• Company domain name management
• User provisioning and deprovisioning: CSV file
• Service Level Agreement (SLA) and Help desk: 24/7 support with 20 minutes first response time
• Uptime: 99,9% guaranteed uptime SLA

Everything in Business with multi-party services, integrations and premium services to administrators

Features

• Includes features of Business plan, plus
• Team collaboration (bubbles/folders)
  • 100 folders
  • 500 bubbles
  • Group chat with 300 participants
  • Manage multiple organizers
  • Schedule meetings
  • Manage tags
• Company and public channels (broadcast news): Create, Manage, Follow
• Built-in voice and video calling, screen/app sharing: 120 participants
• File sharing, storage: 20 GB of storage
• Scheduled web conferencing (start a multi-party conference)
• Remote desktop control
• PSTN Dial-In
  • . Allow Dial-In access to conference, up to 120 total participants
  • Local dial-in numbers across 50+ countries
• Microsoft Office 365/Azure Active Directory (AD) - Setup/configure the connector
• OXE CCD agent (logOn/Off,withdraw,wrap-up)
• Third-party CTI&Media Bridge (Cisco, NEC, Mitel, Asterisk)
  • Phone control
  • VoIP calling
• Attendant Console: Voice attendant only
• Single Sign-On (SSO): Administrate
• User provisioning and deprovisioning: CSV file, Microsoft Azure AD

Everything in Enterprise with audio conferencing services at a fixed cost and unlimited use (dial-in numbers)

Features

• Includes features of Enterprise plan, plus
• Team collaboration (bubbles/folders)
  • 100 folders
  • 500 bubbles
  • Group chat with 300 participants
  • Manage multiple organizers
  • Schedule meetings
  • Manage tags
• PSTN Dial-In: Fixed cost
  • Allow Dial-In access to conference, up to 120 total participants
  • Local dial-in numbers across 50+ countries
• Attendant Console