Home/Collaboration Software/RainbowUpdated on: September 26, 2023
Rainbow - Collaboration Software
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85% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Rainbow

One workplace communication system to manage them all
(19 Ratings) Write Review

What is Rainbow and how does it work? Rainbow is a communication and collaboration platform by Alcatel-Lucent Enterprise that lets users manage contacts and leads. Rainbow unifies your team and connects all your communications on one platform for ease of communication and for improved productivity and efficiency. It lets users communicate with their teammates via one-on-one chats or invite people from outside your team to converse. Distance no longer becomes a problem as it is easier to connect with people through high quality calls from your desktop or mobile device. You are able to make the very best of communication, choosing from chat, call or video options. Users are able to work in their Rainbow provided Bubble where they can share files and discuss ideas with the rest of the team while enjoying the privacy you require. Rainbow also provides every user with 16GB storage space on the cloud, from which they are easily accessible and sharable. Another special feature of the Rainbow platform is that users can invite people from your team or outside your office network for meetings on the platform, that allows you to share documents, have confidential conversations – just like real office meeting – using the secure ALE cloud support. Rainbow can be used on any device and can be incorporated to pre-existing communications system by integrating the available APIs for various features easily.
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Rainbow Features Show All Features

Rainbow Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Singapore
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Official Website https://openrainbow.com/
Category Collaboration Software

Rainbow Pricing

Pricing ModelQuotation Based
Essential
Custom

Features

  • Apps for Computers (Web, Windows & macOS Desktop), Smartphones (Android, iPhone), Tablets (Android, iPad) and Android TV
  • Availability in more than 88 countries and 22 languages
  • Team collaboration (bubbles/folders)
    • 5 folders
    • 50 bubbles
    • Group chat with 20 participants
  • Company and public channels (broadcast news): Follow
  • Unlimited search (people, bubbles, channels, messages, companies)
  • Member network, member groups, business contacts
  • Guest access
  • Conversation management
  • Persistent chat (1 on 1, group chat)
  • Presence information
  • Built-in voice and video calling, screen/app sharing: 1 on 1
  • File sharing, storage: 1 GB of storage
  • Call history
  • OmniPCX Enterprise, OXO Connect
  • Business phone control (with single call management)
  • Phone presence
  • Call logging
  • Region-based data residency
    • Data Centers in EMEA (France, Germany), NA (Canada), APAC (Australia, China, Singapore) and CALA (Brazil)
  • Data encryption at rest and in transit (AES-256)
  • Single Sign-On (SSO)
  • Certified ISO/IEC 27001 Information Security Management Systems
  • Certified ISO/IEC 27017 Information Security Controls
  • Certified ISO/IEC 27018 Protection of Personally Identifiable Information
  • Certified Health Data Hosting (HDS) in France
  • EU General Data Protection Regulation (GDPR)
  • ISO/IEC 20000-1 Information Technology Service Management
  • Rainbow Help Center
  • Company administration and control: 1 administrator
  • Custom company logo, custom company banner
Business
Custom

For teams and businesses ready to make Rainbow the center for their projects and communications

Features

  • Includes features of Essential plan, plus
  • Team collaboration (bubbles/folders)
    • 100 folders
    • 200 bubbles
    • Group chat with 100 participants
    • Manage multiple organizers
    • Schedule meetings
    • Manage tags
  • Unlimited search (people, bubbles, channels, messages, companies) + Properties/tags
  • Recording (1 on 1 and conferences)
  • Ad-hoc web conferencing (add participants to a one-one-one call)
  • Click2Call connector for Google Chrome
  • Rainbow Telephony connector for Microsoft Teams
  • Calendar information
  • Microsoft Outlook plug-in
  • Rainbow Business Contact directory
  • Microsoft Office 365/Azure Active Directory (AD) - Public contact search
  • Any device (choose and control any phone)
  • VoIP calling (to PBX extensions, to public phone numbers)
  • Caller identification, user search via the PBX phone book
  • Second call management, 3-way call, call forwarding
  • Voicemail (visual interface, notifications, call)
  • Cloud PBX services
  • Company administration and control: Multiple administrators (up to 20)
  • Usage reporting
  • Company domain name management
  • User provisioning and deprovisioning: CSV file
  • Service Level Agreement (SLA) and Help desk: 24/7 support with 20 minutes first response time
  • Uptime: 99,9% guaranteed uptime SLA
Enterprise
Custom

Everything in Business with multi-party services, integrations and premium services to administrators

Features

  • Includes features of Business plan, plus
  • Team collaboration (bubbles/folders)
    • 100 folders
    • 500 bubbles
    • Group chat with 300 participants
    • Manage multiple organizers
    • Schedule meetings
    • Manage tags
  • Company and public channels (broadcast news): Create, Manage, Follow
  • Built-in voice and video calling, screen/app sharing: 120 participants
  • File sharing, storage: 20 GB of storage
  • Scheduled web conferencing (start a multi-party conference)
  • Remote desktop control
  • PSTN Dial-In
    • . Allow Dial-In access to conference, up to 120 total participants
    • Local dial-in numbers across 50+ countries
  • Microsoft Office 365/Azure Active Directory (AD) - Setup/configure the connector
  • OXE CCD agent (logOn/Off,withdraw,wrap-up)
  • Third-party CTI&Media Bridge (Cisco, NEC, Mitel, Asterisk)
    • Phone control
    • VoIP calling
  • Attendant Console: Voice attendant only
  • Single Sign-On (SSO): Administrate
  • User provisioning and deprovisioning: CSV file, Microsoft Azure AD
Enterprise Dial-in Pack
Custom

Everything in Enterprise with audio conferencing services at a fixed cost and unlimited use (dial-in numbers)

Features

  • Includes features of Enterprise plan, plus
  • Team collaboration (bubbles/folders)
    • 100 folders
    • 500 bubbles
    • Group chat with 300 participants
    • Manage multiple organizers
    • Schedule meetings
    • Manage tags
  • PSTN Dial-In: Fixed cost
    • Allow Dial-In access to conference, up to 120 total participants
    • Local dial-in numbers across 50+ countries
  • Attendant Console
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Disclaimer: The pricing details were last updated on 08/06/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Rainbow pricing.

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Rainbow Reviews

OVERALL RATING 4 Based on 19 Rating(s)
Rating Distribution
  • 31.6 %
  • 57.9 %
  • 10.5 %
  • 0 %
  • 0 %
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Videos on Rainbow

Rainbow Take the Tour
ALE Rainbow - Transforming customer experiences
Rainbow Take the Tour
ALE Rainbow - Transforming customer experiences

Rainbow Screenshots

Rainbow Screenshots
Rainbow Screenshots
Rainbow Screenshots

Rainbow FAQs

Rainbow is Collaboration Software. Rainbow offers the following functionalities:

  • Group Calendars
  • Discussion Boards
  • Cooperative Writing
  • Chat (Messaging)
  • Audio Video Conferencing
  • Content Management
  • Task Management
  • Project Management
  • Contact Management
  • Document Management

Learn more about Rainbow features.

Yes, Rainbow provides API.

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