What do you like best?
We're able to negotiate and change contracts on the spot while talking with a customer. They're able to see the changes in real-time and execute without even needing to back through our old, legacy workflows that would add days, weeks or months to our sales cycle. This has allowed us to win more deals and reduce our sales cycle dramatically. With Outlaw, we now bypass multiple internal approval flows that used to take days - now there's no extra approval steps. As part of our robotic process/pricing automation initiative, we've turned the contract cycle to virtually a zero-touch process.
What do you dislike?
If math could auto-populate when you adjust the per-user subscription price. i.e. subscriptions X per-user monthly cost = Total Monthly cost. If we could build in a calculation, this could avoid potential manual math errors. I wouldn't really even consider this a negative - this is more of a product suggestion.
Recommendations to others considering the product:
Lead the initiative from the line of business (i.e. sales and marketing) and ensure collaboration across the enterprise (i.e. GTS/IT, Legal, Finance, Billing, etc.).
What problems are you solving with the product? What benefits have you realized?
Every contract problem and sales reps nightmares!