Knowmax

Knowledge Management Tools for Effective Customer Engagement

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What is Knowmax and how does it work? Knowmas is a support management tool that aids users to provide optimum support across all support channels in their organization. The digital journey of customers can be supported through quick and consistent support responses whenever they need assistance. Support features include Content creation and Curation, Library Management, Analytics & Personalized Dashboard, API Generation and Front end publishing, and managing users. Users can create flawless customer support workflows with the help of decision trees and step by step guides. Agents and customers are even guided with visual navigation to reach solutions more intuitively. The tool also empowers the bots of users by exposing it to a rich knowledge base. And by imparting real life experiences to customers across multiple touch points, customer experience can be brought to life. Other leading features include Omni-channel support, NLP Ready ecosystem, Predictive search and findability, Integration with third-party systems, and customer behaviour analytics.

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Knowmax Technical details

Support	Online	Customer Type	Freelancers Large Enterprises Medium Business Small Business
API	NA	Location / Phone Number	Gurgaon, India
Deployment	SaaS/Web/Cloud	Official Website	https://knowmax.io/
Deployment	SaaS/Web/Cloud	Category	New SaaS Software

Knowmax Pricing

Pricing ModelQuotation Based

Knowmax

Custom

Features

Decision Trees
Knowledge Base
Visual Guides
Learning Management
Visual Assistance
Integrations

Disclaimer: The pricing details were last updated on 06/10/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Knowmax pricing.

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