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About SmartSupport

SmartSupport unifies knowledge base software and community forums to deliver an all-in-one SaaS web self-service solution. Powerful knowledge base management tools give you full control over your support content, increase productivity, improve customer satisfaction scores and reduce operational costs. Provide your customers and agents with the best answers while lowering the workload and support costs. SmartSupport’s search engine offers excellent search capabilities, relevancy and accuracy. Rely on natural language search, hit highlighting, faceted navigation, rich document handling, content tagging, and more to find the most relevant information.

Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Business Hours, Online

SmartSupport Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 05/04/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SmartSupport Pricing.

SmartSupport Alternatives

View All SmartSupport Alternatives

SmartSupport Reviews

User Rating

4.1/5 (Based on 13 Ratings)

Ratings Distribution

  • Excellent

    46.2%
  • Very Good

    30.8%
  • Average

    15.4%
  • Poor

    0%
  • Terrible

    7.7%

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SmartSupport FAQs

What are the top alternatives for SmartSupport?

Does SmartSupport provide API?

No, SmartSupport does not provide API.

SmartSupport Contact

Vendor Details

Phoenix, Arizona

Contact Details

888-925-8919

http://safeharbor.com/solutions/smartsupport/

Social Media Handles

Not available

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