Insent

About Insent

Insent is a real-time customer engagement platform where users can chat with visitors (potential prospects) earlier in the buying cycle. The platform can be used to initiate conversations with buyers as well as third-party content publishers. It identifies and qualifies visitors so that users know exactly who to communicate with. It’s a way to prioritize and connect with the most sales-ready prospects, have a conversation, and book meetings with exactly the right people. It helps build demographic and behavioral criteria so that users know when a lead is in the buying stage. When a highly engaged individual returns to the website, Insent leverages the integration with the marketing and sales technology stack to identify them in real-time. Within seconds, the lead is qualified and the platform will alert sales reps to start a conversation. Users can view the prospect’s latest engagement metrics, account-level insights, and campaign membership data before striking up a conversation. The platform helps users to focus the conversation on actual problems and aims to solve them.