What do you like best?
It handles pretty much everything for you and is very user-friendly. The layout and design are nice and clean looking. There's not a ton of extra, useless stuff jumbling up everything. It can fully replace two to three other software programs...more if you utilize more of it than I did. I just used it for a few things, but I did really like it quite a bit. If it weren't so expensive to me, I would still be using the software.
What do you dislike?
It's pricey. If you want a good package you need to pay quite a bit. I stopped using it, because of the price. A lot of the things it does, can be done with the use of 2 or 3 free programs. I opted for that. As a small, local business, I just don't make enough to keep up a monthly cost this high. That money is better spent as bonuses for my employees. The increase in productivity from them after getting yearly bonuses a couple times a year really gives a big boost in profits and client interactions.
Recommendations to others considering the product:
Consider the price. It can be pricey.
What problems are you solving with the product? What benefits have you realized?
I've automated quite a bit with them. I don't have this any more, but it was good while I had it. It let me do quite a bit and was very user friendly. I was able to keep track of so much stuff. Tons of things, that I normally would need more than one program to track. It made payroll a breeze.