Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Multiple Site Management
Helps to analyze and track more than one websitesGoal Tracking
Allows to track progress to reach business objectivesFree Trial
Not available
Pricing Options
Premium Plans ( Quotation Based )
Pricing Plans
[24]7 Customer Journey Analytics Custom
Features
Disclaimer: The pricing details were last updated on 18/08/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about [24]7 Customer Journey Analytics Pricing.
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
The World of Pred...
Root Cause Analysis
Advanced Path Ana...
Advantages
Consolidated View...
Identify Drop-off...
Visualize Cross C...
What is [24]7 Customer Journey Analytics used for?
[24]7 Customer Journey Analytics is Web Analytics Software. [24]7 Customer Journey Analytics offers the following functionalities:
Learn more about [24]7 Customer Journey Analytics features.
What are the top alternatives for [24]7 Customer Journey Analytics?
Does [24]7 Customer Journey Analytics provide API?
No, [24]7 Customer Journey Analytics does not provide API.
Vendor Details
San Jose, CaliforniaContact Details
+1 650 385 2247
https://www.247.ai/products/customer-journey-analytics
Social Media Handles
Not available
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