Call Journey is a conversation intelligence program developed by the TMA Group of Companies, an Australian-based technology company with offices in North America, Asia Pacific, and Europe. They use this environment to harness the power of speech data and are assisting enterprises in solving some of their most difficult problems by providing insights that have a direct influence on customer experience, company performance, and compliance. You can acquire actionable CX insights from calls with Call Journey. Customer brand loyalty can be strengthened by analyzing rival remarks. To increase client lifetime value, you may better identify patterns, triggers, events, and feedback on efforts. The program ensures that you have complete coverage of all consumer interactions. You'll be able to find 100% coverage of consumer encounters. It's a platform that combines human intelligence with artificial intelligence's best features. Risks can be identified and mitigated before they become an issue. Analyze complaints from all sources, paying attention to severity, consequences, and systemic issues. With SOC 2 Type 2 certification and enhanced PCI redaction, you also get enterprise-grade infrastructure and security.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
Pricing Options
Premium Plans ( Quotation Based )
Pricing Plans
Call Journey Custom
Features
Learn more about Call Journey Pricing.
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Conversation Anal...
Call Journey EVS ...
What are the top alternatives for Call Journey?
Here`s a list of the best alternatives for Call Journey:
Does Call Journey provide API?
No, Call Journey does not provide API.
Vendor Details
Ingelwood, CaliforniaContact Details
Not available
https://www.calljourney.com/
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